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FXCM Discussion

  • #8,461
  • Jan 18, 2016 4:22pm Jan 18, 2016 4:22pm
Quoting johninthai
Is the NDD only for standard accounts ? I noticed that I've got a DD account ? According to the chat rep there is no need to change that, however is it possible to change it to NDD ?
Hi John,

Yes, it's possible to switch to a Standard NDD account. Please send me a PM with your contact details and I have someone in our customer support team follow up with details.
  • #8,462
  • Jan 18, 2016 4:33pm Jan 18, 2016 4:33pm
Quoting metta87
does fxcm offers a way to get orders triggered at the bid instead of the ask on mt4 ? cause I want to avoid orders getting triggered by the spread and price turning in the other direction.
Hi Metta,

FXCM offers this type of order functionality through two custom indicators for Trading Station called Bid-Triggered Buy and Ask-Triggered-Sell: http://www.forexfactory.com/showthre...78#post7351778

However, I'm not aware of any such feature for MT4.
  • #8,463
  • Jan 18, 2016 4:38pm Jan 18, 2016 4:38pm
Quoting Trader4567
When detaching the Advanced Dealing Rates box, is there a way of permanently keeping it on screen ie. at the moment, if I click on the chart in the background, the Advanced Dealing rate box is reduced to the toolbar. Hope this makes sense....
Hi Trader4567,

If you detach the entires Advanced Rates window, then it won't stay in the foreground when you click on other windows. However, if you detach individual rate boxes (for example, the EUR/USD rate box), then these will stay in the foreground even when you click on other windows.
  • #8,464
  • Jan 18, 2016 7:03pm Jan 18, 2016 7:03pm
Quoting Jason Rogers
{quote} Hi Dean, The Change-Margin Request form is on the MyFXCM.com account management portal which you can access by clicking on the MyFXCM button on your Trading Station. However, I notice your forum profile says you live in the US. Please note that margin change requests have been disabled for US residents, because CFTC regulations set the maximum leverage for US traders at 50:1 (2% margin) which is the setting of all FXCM US accounts by default.
in the UK now with a UK spread betting for many years, good point will change my location back to here - but even so still cant find the drop down - am i missing something here? and thanks for the reply much appreciated - Dean
  • #8,465
  • Jan 19, 2016 1:26am Jan 19, 2016 1:26am
Hi Jason,
PM sent
Enter Signature
  • #8,466
  • Jan 19, 2016 7:41am Jan 19, 2016 7:41am
Quoting Jason Rogers
{quote} Hi Moneyrunner, Our MT4 platform allows you to view up to 40 symbols at one time in your Market Watch window. That includes forex, energy products, metals, share indices and share CFDs. If you cannot see the currency pairs you listed above, it probably means you've already hit the 40-symbol max. Right-click on the Market Watch window and select Symbols from the pop-up menu. Then go through the list of available symbols and individually select up to 40 that you would like to view.
Thanks Jason
Will give it a try and feedback if this does not work.

Regards
  • #8,467
  • Jan 19, 2016 9:57am Jan 19, 2016 9:57am
Quoting Jason Rogers
{quote} Hi Slight, You're the second person to ask me about that particular shift indicator. While it's no longer available in the latest version of Trading Station Desktop, below are some alternative shift indicators you can install on your platform: Zero Lag Moving Average from FXCMapps.com http://bit.ly/1OTXVA6 Multiple search results from FxCodeBase.com http://bit.ly/1WflzbN
Sorry in case I could've found the answer in this thread already, I didn't find it for some reason.
Your solution worked though, thanks a lot!

Quite a bummer that in a NEW version of the trading station a simple feature like Future Offset is REMOVED.
The Essentials of Trading: Emotions, Risk Mgt, Price.
  • #8,468
  • Jan 20, 2016 4:45pm Jan 20, 2016 4:45pm
Quoting dean1star
{quote} in the UK now with a UK spread betting for many years, good point will change my location back to here - but even so still cant find the drop down - am i missing something here? and thanks for the reply much appreciated - Dean
Hi Dean,

It's possible you're seeing something different on your MyFXCM portal due to your specific account settings. If you don't see a link on the MyFXCM.com website that says "Change-Margin Request" then please send an email to admin at FXCM dot COM, and our Operations department can investigate this for you.
  • #8,469
  • Jan 20, 2016 4:46pm Jan 20, 2016 4:46pm
Quoting johninthai
Hi Jason, PM sent
Thanks John, I've replied to your PM.
  • #8,470
  • Jan 20, 2016 5:13pm Jan 20, 2016 5:13pm
Quoting Slight
{quote} Sorry in case I could've found the answer in this thread already, I didn't find it for some reason. Your solution worked though, thanks a lot! Quite a bummer that in a NEW version of the trading station a simple feature like Future Offset is REMOVED.
It's my pleasure, Slight I'm glad my solution worked for you!

Our developers indicated to me that the old version of that indicator was somehow incompatible with the latest updates made to Trading Station charts. However, I've let them know of your interest in seeing that indicator return, so perhaps they will be able to add a new version in a future update to the platform.
  • #8,471
  • Edited 5:46am Jan 21, 2016 12:54am | Edited 5:46am
Hi Jason
Does FXCM work with iranian after lifting sanctions against iran ?
  • #8,472
  • Jan 21, 2016 8:02am Jan 21, 2016 8:02am
Wow, anyone notice the super delay in USDDemo02 Server during the ECB press conference? The Demo server data delay my live account server data by at least 10 minutes.
If I traded that big drop, I would make a million in DEMO account!
But I was too busy trading my real account.
Take my view with a pinch of salt!
  • #8,473
  • Jan 21, 2016 11:26am Jan 21, 2016 11:26am
Quoting Jason Rogers
{quote} It's my pleasure, Slight I'm glad my solution worked for you! Our developers indicated to me that the old version of that indicator was somehow incompatible with the latest updates made to Trading Station charts. However, I've let them know of your interest in seeing that indicator return, so perhaps they will be able to add a new version in a future update to the platform.
Perfect, thank you!
The Essentials of Trading: Emotions, Risk Mgt, Price.
  • #8,474
  • Jan 21, 2016 12:39pm Jan 21, 2016 12:39pm
Hi Jason,
Question regarding SNB event.
Would FXCM avoided losses if all traders had employed stoplosses on their trades? I am trying to understand if not having stoplosses caused the problem or the SNB Event is large enough to ignore stoplosses and caused the problem anyway.
  • #8,475
  • Jan 21, 2016 1:31pm Jan 21, 2016 1:31pm
Probably already addressed in this gigantic thread but what happened to tick data on trading station? It's greyed out and has no options in marketscope on live or demo.

Quoting sam_forex
Hi Jason, Question regarding SNB event. Would FXCM avoided losses if all traders had employed stoplosses on their trades? I am trying to understand if not having stoplosses caused the problem or the SNB Event is large enough to ignore stoplosses and caused the problem anyway.
No, a stoploss is nothing more than an order to reverse your trade so you have no equity in the market. So if you buy, someone has to sell to you. If you sell, someone has to buy from you. You can't trade with nobody. When the SNB event happened, there were lots of people with stoplosses below the bank announced limit. Those stoplosses were actually sell orders because people who had previously bought at the limit wanted out and had to negate their positions...but there was nobody to sell to until much further in the market. As a result, price dropped quickly.
  • #8,476
  • Jan 21, 2016 6:36pm Jan 21, 2016 6:36pm
Quoting hamidyk
Hi Jason Does FXCM work with iranian after lifting sanctions against iran ?
Hi Hamidyk,

Current regulations prohibit us from offering trading services to residents of Iran. Note that this rule is based on residency, not on citizenship. Iranian citizens living outside the country can apply for a trading account with us.
  • #8,477
  • Jan 21, 2016 6:42pm Jan 21, 2016 6:42pm
Quoting anudora
Wow, anyone notice the super delay in USDDemo02 Server during the ECB press conference? The Demo server data delay my live account server data by at least 10 minutes. If I traded that big drop, I would make a million in DEMO account! But I was too busy trading my real account.
Hi Anudora,

I didn't receive any other reports of a delay on that MT4 demo server, but that's not to say it didn't occur. I will reach out to our tech support team, so they can check that demo server for you. My apologies for any inconvenience you faced.

I'm glad prices were updating properly on your real account. If your live trades were ever negatively impacted by an error in our trade execution, you would be able to file a trade inquiry. The Trade Services Team would then investigate what happened and make the appropriate correction to your account if necessary.
  • #8,478
  • Jan 21, 2016 6:53pm Jan 21, 2016 6:53pm
Quoting sam_forex
Hi Jason, Question regarding SNB event. Would FXCM avoided losses if all traders had employed stoplosses on their trades? I am trying to understand if not having stoplosses caused the problem or the SNB Event is large enough to ignore stoplosses and caused the problem anyway.
Quoting Kanzler
Probably already addressed in this gigantic thread but what happened to tick data on trading station? It's greyed out and has no options in marketscope on live or demo. {quote} No, a stoploss is nothing more than an order to reverse your trade so you have no equity in the market. So if you buy, someone has to sell to you. If you sell, someone has to buy from you. You can't trade with nobody. When the SNB event happened, there were lots of people with stoplosses below the bank announced limit. Those stoplosses were actually sell orders because people...
Hi Sam,

As Kanzler explained, stop losses would not have made a difference on 15 January 2015. That's because the Swiss National Bank (SNB) caused a flash crash that led to historic dysfunction never seen before in the FX markets when it announced that it was completely (not gradually) removing the 1.2000 self-imposed floor on the EUR/CHF exchange rate. The video below explains this in more detail:

Inserted Video
  • #8,479
  • Jan 22, 2016 8:56am Jan 22, 2016 8:56am
Hey Jason,

I have just a small question to you. I am thinking about to transfer my current depot to FXCM. Currently I am only trading forex.

My question is do you have a NewYorkClose 5 Days Candle Chart?

Thank you
Regards
pt
  • #8,480
  • Jan 22, 2016 9:50am Jan 22, 2016 9:50am
Quoting patterntradr
Hey Jason, I have just a small question to you. I am thinking about to transfer my current depot to FXCM. Currently I am only trading forex. My question is do you have a NewYorkClose 5 Days Candle Chart? Thank you Regards pt
Hi Patterntradr,

FXCM offers New York Close charts for all accounts on our Trading Station platform, and on our MT4 platform, you will have New York Close charts, if your account is denominated in dollars. That's because the time zone on our dollar-denominated MT4 servers is set to GMT+2.

However, if your MT4 account is denominated in euros or pounds, then your server time will be set to GMT instead.
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