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FXCM Discussion

  • #521
  • Feb 16, 2009 1:08pm Feb 16, 2009 1:08pm
Yeah, "Straight Through Processing". I think IBFX makes the same claim.
  • #522
  • Feb 17, 2009 12:42am Feb 17, 2009 12:42am
Why or why not?

Thanks
-Tim
  • #523
  • Feb 17, 2009 12:19pm Feb 17, 2009 12:19pm
yes: 2nd only to oanda for being well capitalized. your money is most likely to be safe here (nothing's 100%, but this is as close as you're gonna get, after oanda)

no: platform doesn't allow you to write your own indicators, EAs (for micro accounts). if you have a standard account u can use MT4.
  • #524
  • Feb 17, 2009 3:07pm Feb 17, 2009 3:07pm
except that whole outside investors thing that they have going on....10% ownership from lehmen bro's, maybe you heard of them???

Thats what it was when I checked last...
  • #525
  • Feb 27, 2009 9:45pm Feb 27, 2009 9:45pm
Very Very Bad Broker. Never Do Stop And Limit.
  • #526
  • Mar 2, 2009 10:34am Mar 2, 2009 10:34am
I am currently using FXCM but I have a connectivity problem. They blame the ISP, the ISP blames them, usual stuff in the tech support world. I have been using the software for months so this sudden interruption is a mystery to me and am at a loss how to troubleshoot it any further. Since I am on a Micro account there is no phone support available so the email communication is slowwwww.

I like the platform just fine but there seems to be problems with its memory management on WinXP. I have to restart the platform 4-5 times a day or else it will freeze or crash. It could be a memory issue or shortage on my computer, so I will give them the benefit of the doubt.

Given all this, I would advise the following for anyone interesting in opening an account with them:
- A standard account gives you phone support. Choose that type of account if you have enough funds to do so. This will help you manage trades because on a micro account you can't call them even if the problem is on their end.
- Make sure you have the best internet connection possible and the fastest computer (CPU and memory) you can afford
- Have a second account somewhere else so you can still trade when there are problems.
  • #527
  • Mar 2, 2009 4:13pm Mar 2, 2009 4:13pm
Quoting TradeWell
I am currently using FXCM but I have a connectivity problem. They blame the ISP, the ISP blames them, usual stuff in the tech support world. I have been using the software for months so this sudden interruption is a mystery to me and am at a loss how to troubleshoot it any further. Since I am on a Micro account there is no phone support available so the email communication is slowwwww.

I like the platform just fine but there seems to be problems with its memory management on WinXP. I have to restart the platform 4-5 times a day or else it will...
I am having the same problem as of today, can't login to my account, up until now everyting had been working fine. As for the memory management issue, I had used their fx trading station II software with no problems even simultaneously with a couple of other live mt4 accounts that I have, but today I had incredible problems while I had their software up, I had to exit out of FXCM's platform to be able to trade normally with the other accounts.

I contacted FXCM's support with no resolution so far. If anyone else is having these problems or knows of a soultion, please post. Thanks.
  • #528
  • Mar 2, 2009 6:14pm Mar 2, 2009 6:14pm
Quoting jwpdad
I am having the same problem as of today, can't login to my account, up until now everyting had been working fine....
They brought in a new version of software recently and maybe it has bugs. It already has a memory bug as far as I'm concerned. I really like the platform for trading, but I prefer MT4 for charting. I suggest you frequently restart the program, and even Windows too. I know older versions of Windows seemed to always have this "memory leak" that could be fixed by restarting. You could also try FXCM's Java version.

I found out my problem is the satellite internet connection. I can connect via dialup, no problem. The satellite connection just times out and goes nowhere. It had been working for months so they must have changed something at Hughes. I hope it clears itself up. Hughes could not help me and thinks everything is just fine.

If anyone has satellite internet, you may want to think twice about using FXCM.
  • #529
  • Mar 2, 2009 8:22pm Mar 2, 2009 8:22pm
Quoting TradeWell
They brought in a new version of software recently and maybe it has bugs. It already has a memory bug as far as I'm concerned. I really like the platform for trading, but I prefer MT4 for charting. I suggest you frequently restart the program, and even Windows too. I know older versions of Windows seemed to always have this "memory leak" that could be fixed by restarting. You could also try FXCM's Java version.
Thanks, restarting Windows did the trick. And yes, it was the new software that caused the issue, due to other commitments I did not do any trading the last 2 weeks. When I first tried to get back in the account it prompted me to install the updated software, from that point on I hadn't been able to login. Perhaps it would have been nice if someone from FXCM would have suggested that, I wasn't able to get any response from them.

Memory issues seem to be OK now but let's see what happens when things get cooking in the NY session tomorrow morning.

Joe
  • #530
  • Mar 3, 2009 10:36am Mar 3, 2009 10:36am
Quoting jwpdad
Memory issues seem to be OK now but let's see what happens when things get cooking in the NY session tomorrow morning.

Joe
If I had an extra computer I would devote it solely to the FXCM platform since it's such a hog.
  • #531
  • Mar 3, 2009 10:54am Mar 3, 2009 10:54am
not sure where everyone is having issues with their platform. I run it on both an XP system and a Vista system. I run it starting Sunday night all the way until Friday without crashes or issues. on the xp system I run it alongside 3 metatrader instances along with other programs. On the vista it run alongside 2 other trading platforms. Never has crashed or even stalled.
  • #532
  • Mar 3, 2009 11:00am Mar 3, 2009 11:00am
Quoting magnumfreak
not sure where everyone is having issues with their platform. I run it on both an XP system and a Vista system. I run it starting Sunday night all the way until Friday without crashes or issues. on the xp system I run it alongside 3 metatrader instances along with other programs. On the vista it run alongside 2 other trading platforms. Never has crashed or even stalled.
I have no other problem with other programs and others on the FXCM forums have had similar problems with the platform. My problem is probably inadequate memory. I just need to spend a little money and get some more memory!
  • #533
  • Mar 3, 2009 12:07pm Mar 3, 2009 12:07pm
Quoting TradeWell
I have no other problem with other programs and others on the FXCM forums have had similar problems with the platform. My problem is probably inadequate memory. I just need to spend a little money and get some more memory!
Everything went fine for me today, back to normal, no threat of crashing or sluggish performance, I traded all 3 of my accounts (2 mt4 brokers and FXCM) with no problem. Hopefully that will continue.
  • #534
  • Mar 3, 2009 12:32pm Mar 3, 2009 12:32pm
Anyone else having trouble with Daily Plus website today? I like to have the IFR news stream open, and keep an account at FXCM just to have access to that, but since early this morning eastern, I get the IE message, Unable to Connect to The Website.

Is it just me, or is this happening to everyone?

Crassius
  • #535
  • Mar 3, 2009 12:41pm Mar 3, 2009 12:41pm
Yes, me too.
  • #536
  • Mar 3, 2009 12:59pm Mar 3, 2009 12:59pm
I guess they are down.

Crassius
  • #537
  • Mar 19, 2009 2:21pm Mar 19, 2009 2:21pm
What sort of spreads are FXCM offering on the major pairs during
the high volume Lon/NY overlap period.

thanks
  • #538
  • Mar 19, 2009 2:30pm Mar 19, 2009 2:30pm
I am on a micro account and it runs 1.5 to 2 pips during those times, usually the lower end. A standard account is higher at about 2 pips spread, though I don't have that kind of account (it is just what their website says).
  • #539
  • Mar 19, 2009 3:25pm Mar 19, 2009 3:25pm
Quoting TradeWell
I am on a micro account and it runs 1.5 to 2 pips during those times, usually the lower end. A standard account is higher at about 2 pips spread, though I don't have that kind of account (it is just what their website says).
I also have a micro account with them, but I always wonder how the micro account spreads are less and standard account spreads on more.
May be thier are expecting most of micro account holders to be loosers and keeping spread lower to lure them in?
  • #540
  • Mar 19, 2009 3:42pm Mar 19, 2009 3:42pm
What are the advantages of micro over standard please
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