Can someone tell me if a broker can do this ? ..
I have send 10 000euro to my broker monday evening,
but i saw i have send the money wrong , for every currency they have some seperated bank account,
for gbp, usd , euro , .........
I send the money too the GBP bank account number which was a fault by me,
but the next day i have send 3 emails and contacted support team that i send it too wrong bank account.
But they told me it was not a problem , that they would send it back to my bank account or just send the 10 000euro to my trading account,
it was no problem.
Now today they send 9722euro too my EURO account,
they have the right to take 277euro because of this mistake ?
And dunno where or how they see difference from 277euro if they converted this money from gbp to euro.
I have send 10 000euro to my broker monday evening,
but i saw i have send the money wrong , for every currency they have some seperated bank account,
for gbp, usd , euro , .........
I send the money too the GBP bank account number which was a fault by me,
but the next day i have send 3 emails and contacted support team that i send it too wrong bank account.
But they told me it was not a problem , that they would send it back to my bank account or just send the 10 000euro to my trading account,
it was no problem.
Now today they send 9722euro too my EURO account,
they have the right to take 277euro because of this mistake ?
And dunno where or how they see difference from 277euro if they converted this money from gbp to euro.