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  • #10,221
  • Mar 16, 2017 12:23pm Mar 16, 2017 12:23pm
Quoting Phil2015
{quote} Thanks Jason, I appreciate your responses. Tough crowd you've got here.
Anytime
  • #10,222
  • Mar 16, 2017 1:01pm Mar 16, 2017 1:01pm
Quoting Jason Rogers
{quote} Hi Claudia, The fee dee mentioned is for a bank wire. Sending a bank wire is not a service that banks typically provide for free regardless of whe. Banks are generally fee hungry nowadays . Please note we also offer free withdrawal options by credit card or debit card. Jason
Hi

I take what you call a wire transfer every Thursday from IG. Always in my account next day no charge.
  • #10,223
  • Mar 17, 2017 1:15pm Mar 17, 2017 1:15pm
Quoting claudia1
{quote} Hi I take what you call a wire transfer every Thursday from IG. Always in my account next day no charge.
Hey Claudia,

The wire transfer mentioned is through any broker. Specifically that I am living in the Middle East and my account is in UK I can't receive my Money in any other way. They all charge for wire transfers, for example Forex.com charges $25.

An extra $15 for me means nothing when I get Outstanding Customer Service.
"The cave you fear to enter, holds the treasure you seek"
  • #10,224
  • Mar 18, 2017 10:10am Mar 18, 2017 10:10am
Quoting Jason Rogers
{quote} Anytime
Might the banlance of the account become minus when the market is in a violent condition and the price is in oppostite directions?
  • #10,225
  • Mar 19, 2017 4:10pm Mar 19, 2017 4:10pm
True Transparency vs BS Transparency - Post Execution Report
Attached Image (click to enlarge)
Click to Enlarge Name: JFD-2.PNG Size: 61 KB
http://www.financemagnates.com/forex...eshes-website/
TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #10,226
  • Mar 20, 2017 12:45pm Mar 20, 2017 12:45pm
Quoting kendi
{quote} Might the banlance of the account become minus when the market is in a violent condition and the price is in oppostite directions?
Hi kendi,

Yes it is possible. The margin call feature is designed to close positions when account equity falls below the margin requirements, but there may be instances when liquidity does not exist at the exact margin call rate. As a result, account equity can fall below margin requirements at the time orders are filled, even to the point where account equity becomes negative. This is especially true during market gaps or volatile periods.

FXCM UK does however provide forex traders with up to $50,000 of negative balance protection. Please read the Terms of Business for full details.

Jason
  • #10,227
  • Mar 22, 2017 10:36am Mar 22, 2017 10:36am
Hi. Jason rogers.
I am an user of FXCM and I love Trading Station II.
One question. How can I get historic chart data to display in the marketscope?
I just can't find out how to do it and the current data is very limited for me since i use 1m and 5m charts.
Thank you!
  • #10,228
  • Mar 23, 2017 12:24am Mar 23, 2017 12:24am
Hi Jason,
Can you comment on this fraudulent practice by FXCM:
http://www.zerohedge.com/news/2017-0...ions-against-c


The fact that FXCM has been cheating its clients is well known but US traders have no choice. Please be direct and specific as to how these fraudulent practices have been addressed
  • #10,229
  • Mar 24, 2017 9:02am Mar 24, 2017 9:02am
Quoting socramalb
Hi. Jason rogers. I am an user of FXCM and I love Trading Station II. One question. How can I get historic chart data to display in the marketscope? I just can't find out how to do it and the current data is very limited for me since i use 1m and 5m charts. Thank you!
Hi socramalb,

Welcome to the forum. Yes, here's how to do it. From the Marketscope chart click File > Create Chart. In the window that appears, select 'Other' for the date range and the Date from and Date to options will become active so you can select the historical period you want to view. Below is a screenshot.

Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot3.png Size: 124 KB


This will help you with historical chart analysis. If you want to export large amounts of historical data, I would recommend using the Historical Data Downloader since Marketscope will only load approximately 15k candlesticks per period requested https://www.fxcmapps.com/apps/basic-...ta-downloader/.

Jason
  • #10,230
  • Mar 24, 2017 1:48pm Mar 24, 2017 1:48pm
Quoting socramalb
Hi. Jason rogers. I am an user of FXCM and I love Trading Station II. One question. How can I get historic chart data to display in the marketscope? I just can't find out how to do it and the current data is very limited for me since i use 1m and 5m charts. Thank you!
If you "love" TS II, it seems like you have not been paying much attention to your trading. TS II is the preferred scam tool for FXCM. If you pay attention (as long as you're trading live), they use several tricks to fool you and take your money. Be more inquisitive and informed as you're being fooled by FXCM.
  • #10,231
  • Mar 25, 2017 1:56am Mar 25, 2017 1:56am
Hello guys,

I'd like to post some Silver charts 2017.03.15.

In the attachements you'll find Dukascopy, ICMarkets, FxPro and Oanda charts. All of them went down to about 16.8x and did not make new lows for Silver at the day of the US rate decision.

FXCM (charts also attached) made a significant new low at 16.6x - I have also confirmed this with a demo account, which looks the same for XAG.

So there are two things I do not understand:
1. Why is FXCM's XAG chart so much different (the low made for that day is so far away from the market price of other brokers)?
2. Why did the volatility not occur on other USD-based assets? Gold, EUR etc. did not do that for FXCM

In my screenshots you'll find "StopHunting" as a picture, because it looks like manipulation for me and the "trade" picture shows the triggered stop price at 16.6x.

My question to you guys is what to think about that? Is it stop hunting or am I the one that misunderstands something in that matter?

I'd really appreciate some feedback of experienced people here. Thank you very much
Attached Image(s) (click to enlarge)
Click to Enlarge Name: Dukascopy_16.8.PNG Size: 38 KB
Click to Enlarge Name: FXCM.png Size: 45 KB
Click to Enlarge Name: FXCM_Daily.png Size: 49 KB
Click to Enlarge Name: FxPro_16.8.png Size: 52 KB
Click to Enlarge Name: ICMarkets_16.8.png Size: 33 KB
Click to Enlarge Name: Oanda_16.8.PNG Size: 51 KB
Click to Enlarge Name: StopHunting.png Size: 33 KB
Click to Enlarge Name: trade.PNG Size: 6 KB
  • #10,232
  • Mar 27, 2017 5:29am Mar 27, 2017 5:29am
Guys please read this and dont go with FXCM:


Fraudulent practice by FXCM:
https://www.bloomberg.com/news/artic...tomer-accounts


this guy Jason is paid to promote FXCM and he will only give you positives. CFTC has fined FXCM heavily for cheating clients.

The fact that FXCM has been cheating its clients is well known but US traders have no choice.
  • #10,233
  • Mar 27, 2017 7:45am Mar 27, 2017 7:45am
Quoting Jason Rogers
{quote} Your information is incorrect as before. On NDD execution, each order is indivudally offset one to one with one of several bank market makers as outlined in the customer agreement traders sign and explained on the website http://www.fxcm.com/fxcm-forex-execution.jsp. If you have any questions, feel free to post in the FXCM Discussion thread.
If someone currently sues FXCM it might be helpful to have the above statement.....

Jason Rogers (= virtual identity of FXCM marketing department to do promote their "services" on Forex Factory), stop lying and fleezing retail traders.
Your done - forever and worldwide - and don't deserve the slightest bit of trust from traders anymore. Despite all the marketing money you intend to spend.

To all:
Just read the CFTC case an understand how FXCM cheated their clients. It's what you have to expect from retail forex brokers. FXCM and all persons related somehow to the fraud of this company are pure poison for your money.
  • #10,234
  • Mar 27, 2017 8:07am Mar 27, 2017 8:07am
Quoting cerox
Is it stop hunting or am I the one that misunderstands something in that matter? ....
A classical trick of shady forex brokers..... spread widening to trigger stops and collect the positions of highly leveraged customers.
There answer will probably be that this happened because of a lack of liquidity at this point of time by their liquidity providers.

This is either an outright lie or a proof that they offer a very bad trading envoirement with not enough liquidity. I bet the counterpart of your trade was certainly not an other retail trader..... 100% for sure.

In reality this trades will be settled internally on a B-book (or like in the FXCM case settled with an affiliated liquidity provider) an never hit one of the big liquidity pools where prices are far better as already proven by your charts. It's free money for them. If you make some pressure they will probably give you better prices because they know they would be in a bad position if you bring that case in front of a judge. But it means a lot of work for you and since the average retail traders has a 2500 USD account they can be pretty save that none of them takes the effort.

Reconsidering whether it is really smart to trade with such a broker. The answer should be obvious. It will happen again and again. Take your money and run.

All the best for you and I hope you can recover some of your losses.
  • #10,235
  • Mar 27, 2017 8:10pm Mar 27, 2017 8:10pm
Quoting Jason Rogers
{quote} Hi socramalb, Welcome to the forum. Yes, here's how to do it. From the Marketscope chart click File > Create Chart. In the window that appears, select 'Other' for the date range and the Date from and Date to options will become active so you can select the historical period you want to view. Below is a screenshot. {image} This will help you with historical chart analysis. If you want to export large amounts of historical data, I would recommend using the Historical Data Downloader since Marketscope will only load approximately 15k candlesticks...
Thanx a lot, Jason!!!
That's what i need.
That was so obvious but i didn't get it before.
I really appreciate your help.
Greetings!
  • #10,236
  • Mar 29, 2017 5:54am Mar 29, 2017 5:54am
It's amazing how Jason Rogers still alive..coming here replying to traders despite all the problems Fxcm going through..

Honestly, before FXCM deceived clients case appeared by around a month( end of december 2014), was going to deposit 100k into a new account with them.

God helped me that I didn't.
  • #10,237
  • Mar 29, 2017 6:03am Mar 29, 2017 6:03am
Quoting cerox
Hello guys, I'd like to post some Silver charts 2017.03.15. In the attachements you'll find Dukascopy, ICMarkets, FxPro and Oanda charts. All of them went down to about 16.8x and did not make new lows for Silver at the day of the US rate decision. FXCM (charts also attached) made a significant new low at 16.6x - I have also confirmed this with a demo account, which looks the same for XAG. So there are two things I do not understand: 1. Why is FXCM's XAG chart so much different (the low made for that day is so far away from the market price of other...
Briefly, because Fxcm is a bad broker. Like many showed before in links how CFTC withdrew Fxcm license. This alone speaks about Fxcm bad actions!!
  • #10,238
  • Mar 29, 2017 6:20am Mar 29, 2017 6:20am
Many thanks for all the answers.

It is very difficult to estimate the loss FXCM caused because it would be speculation when the position would be closed. But only considering the big candle and the SL value it shoud be around 700-800 EUR I guess (haven't calculated).

I heard that I can complain at the regulatory body about the broker. How much effort would that be? It seems to be a better solution than a court case which would be too time-consuming. Does anybody have experience?

I'm a little bit confused, because so many traders must be equally affected, I'm surely not the only one with a XAG long-position on that chart with the spike down.

I want to mention that I already asked FCXM to check it twice and the reply was the same, that the market price is valid.
  • #10,239
  • Mar 29, 2017 6:29am Mar 29, 2017 6:29am
I see that FXCM is regulated in three countries:
https://www.fxcm.com/uk/why-fxcm/regulation/

Would the FCA be the right place to complain? I'm a German citizen but have no German residence.

I found out that the so-called "Financial Ombudsman Service" is free:
https://www.fca.org.uk/consumers/how-complain

I'd really appreciate experience from other users here who went through that before.
  • #10,240
  • Mar 29, 2017 7:31am Mar 29, 2017 7:31am
First, contact Fxcm and show them facts of screenshots from other brokers saying it is a fake spike since happened only on their platform.

If they do not corporate you can try with FOS that can help you but they take a little time. After that comes the FCA
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