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  • #1,001
  • Feb 10, 2017 11:34am Feb 10, 2017 11:34am
Quoting Hr824
No matter how many times I read the below XM explanation in relation to the presence or absence of the conflict of interest between XM and its clients, I could not understand what you just said: {quote} Dear XM representative, could you be so kind and re-phrase the above explanation in simpler words so that everyone could get a clear understanding whether XM takes an opposite side of the clients trade and therefore looses when the client wins and wins when the client looses. You can appreciate the desire of any prospective CFD forex trader to stay...
As from my understanding of OTC FX, if you are a Retail Trader, no matter what model a broker is offering (ECN, STP, Market Making), they will always took the opposite side of investor trade, and it will be their discretionary whether to hedge it out or not.

Unethical Broker, will hold your position, and find ways to let you cut loss.

This is my understanding.
There is no Guarantee Winner for the Game
  • #1,002
  • Feb 10, 2017 3:26pm Feb 10, 2017 3:26pm
Quoting Hr824
The simple answer I am expecting from you is: "Yes, XM.com does take an opposite side of the client's trade." or " No, XM.com does not take an opposite side of the clien's trade". thank you
Good one

Curious how XM will handle this one and explain how this is not a conflict of interest....
  • #1,003
  • Feb 13, 2017 4:14am Feb 13, 2017 4:14am
read the pds. all retail brokers make the market. the larger traders they pass on(the a book). the small and unprofitable large traders are kept in house (the b book).
unless you have a shitload of cash for deposit. you are stuck with mms

wendigo
  • #1,004
  • Feb 15, 2017 12:49pm Feb 15, 2017 12:49pm
Quoting Hr824
No matter how many times I read the below XM explanation in relation to the presence or absence of the conflict of interest between XM and its clients, I could not understand what you just said: {quote} Dear XM representative, could you be so kind and re-phrase the above explanation in simpler words so that everyone could get a clear understanding whether XM takes an opposite side of the clients trade and therefore looses when the client wins and wins when the client looses. You can appreciate the desire of any prospective CFD forex trader to stay...
5 days...no answer from XM.....

I guess silence is also an answer
  • #1,005
  • Feb 16, 2017 8:33am Feb 16, 2017 8:33am
Dear Hr824,

Your understanding of how a brokerage works is wrong, resulting in your actual question being wrong. In order to help both you and other traders following this thread understanding below I will try to make things as easier as possible.

Any regulated broker has 2 options of how to operate.

a) He hedges his risk with his Liquidity Provider(s).
b) He passes on the trading volume to a liquidity provider, which in turn will hedge that volume elsewhere. A small broker might choose to pass it on to a bigger, broker which has the capacity to hedge it in turn with a Liquidity provider.

In my initial explanation above I have explained that our operational model and risk procedures do the following. The un-hedged net market exposure which is not within the boundaries of the risk procedures of the company is passed on to any of our liquidity providers.

The total amount of non-netted volume between our clients is hedged with our liquidity providers.
  • #1,006
  • Feb 16, 2017 12:49pm Feb 16, 2017 12:49pm
Quoting XM
The main reason we have stopped offering the product was due to lack of demand for the particular product which could not justify maintenance efforts. Thank you,
Hi Costas,

What if a trader could create sufficient demand by offering a winning strategy to investors through his/her website, while partnering with XM as an IB? Would XM be willing to offer a bespoke MAM solution to the trader then, and what level of demand would be needed? Thank you.

Kosmo
mind over matter
  • #1,007
  • Feb 16, 2017 2:20pm Feb 16, 2017 2:20pm
Dear Kosmo,

As noted in an earlier thread we do not offer the MAM solution and unfortunately there is no plan to offer it in the near future.

If for any other reason you would wish to become an XM IB, you are more than welcome to do so by visiting the partner section of XM at http://partners.xm.com/

Thank you and sorry for not being able to cater to your needs.
  • #1,008
  • Feb 17, 2017 11:17pm Feb 17, 2017 11:17pm
Quoting XM
Dear Kosmo, As noted in an earlier thread we do not offer the MAM solution and unfortunately there is no plan to offer it in the near future. If for any other reason you would wish to become an XM IB, you are more than welcome to do so by visiting the partner section of XM at http://partners.xm.com/ Thank you and sorry for not being able to cater to your needs.
I would want to know why my stop loss has been hit multiple times and is under it for 8 minutes but was never triggered? How is this possible? Now I am stuck in a position over the weekend which i am very uncomfortable with.
Attached Image (click to enlarge)
Click to Enlarge Name: GOLD_SL_17.02.2017.jpg Size: 172 KB


I usually am not of the whiny sort but this seems ridiculous. My stop losses often did not get triggered to the price I have set see screenshot below where my trade was stopped out more than 300points higher is this normal?:
Attached Image (click to enlarge)
Click to Enlarge Name: Gold Breakout 08.02.2017.jpg Size: 246 KB
  • #1,009
  • Feb 19, 2017 6:33am Feb 19, 2017 6:33am
Quoting B00bies
{quote} I would want to know why my stop loss has been hit multiple times and is under it for 8 minutes but was never triggered? How is this possible? Now I am stuck in a position over the weekend which i am very uncomfortable with. {image} I usually am not of the whiny sort but this seems ridiculous. My stop losses often did not get triggered to the price I have set see screenshot below where my trade was stopped out more than 300points higher is this normal?: {image}

Second situation is absolutely normal. Due to important data release market moves fast and you order can be executed after first tick.
  • #1,010
  • Feb 19, 2017 8:33am Feb 19, 2017 8:33am
Quoting insomniawawa
{quote} Second situation is absolutely normal. Due to important data release market moves fast and you order can be executed after first tick.
Yeah secomd isnt really the thing i am sceptical about. More the thing that my sl was hit multiple times and stayed below for a while and never wss triggerred?, that shouldnt be possible and now i am stuck in a position over the weekend
  • #1,011
  • Feb 20, 2017 1:39am Feb 20, 2017 1:39am
Quoting B00bies
{quote} Yeah secomd isnt really the thing i am sceptical about. More the thing that my sl was hit multiple times and stayed below for a while and never wss triggerred?, that shouldnt be possible and now i am stuck in a position over the weekend

That is strange, it should be executed. Write directly to XM support. Now price is above your stop loss, do you have still opened position? Moreover, there's good PA for bigger upper move. Good luck
  • #1,012
  • Feb 20, 2017 3:42am Feb 20, 2017 3:42am
Quoting B00bies
{quote} I would want to know why my stop loss has been hit multiple times and is under it for 8 minutes but was never triggered? How is this possible? Now I am stuck in a position over the weekend which i am very uncomfortable with. {image} I usually am not of the whiny sort but this seems ridiculous. My stop losses often did not get triggered to the price I have set see screenshot below where my trade was stopped out more than 300points higher is this normal?: {image}

I was told many times about same situation, apparently the Chart on MT4 are based on Bid Price.
I assumed your stop should be a Buy Stop...
There is no Guarantee Winner for the Game
  • #1,013
  • Feb 20, 2017 5:21am Feb 20, 2017 5:21am
Quoting B00bies
{quote} I would want to know why my stop loss has been hit multiple times and is under it for 8 minutes but was never triggered? How is this possible? Now I am stuck in a position over the weekend which i am very uncomfortable with. {image} I usually am not of the whiny sort but this seems ridiculous. My stop losses often did not get triggered to the price I have set see screenshot below where my trade was stopped out more than 300points higher is this normal?: {image}


Dear B00bies,

The middle office has had the ticket number looked up.

It seems you indeed had a SL at 1234.88.

However please note that Gold and Silver Trading Hours stop at 23:50 (GMT +2 on Fridays) as noted on the relevant page on XM -> http://www.xm.com/precious-metals

This is the reason your SL has never been executed.

In regards to your second screenshot I will need the ticket number in order to better assist you.

Thank you,
  • #1,014
  • Feb 20, 2017 6:30am Feb 20, 2017 6:30am
Dear xm

can you mee explain one click trading why not working on micro acc i have to press alt and t but isnt work!!

From support i got a reply i schold send a sceenshot,how is posible to send screen from my finger ,plase teach you amateurs from your support

and automatic trading isnt alowed to why..
  • #1,015
  • Feb 20, 2017 10:43am Feb 20, 2017 10:43am
Dear eurjpower,

If for whatever reason ALT + T is not making one click trading appear then you can right click on the chart and select one click trading from the options which will show there.

Thank you,
  • #1,016
  • Edited 11:51am Feb 20, 2017 11:21am | Edited 11:51am
Quoting XM
Dear eurjpower, If for whatever reason ALT + T is not making one click trading appear then you can right click on the chart and select one click trading from the options which will show there. Thank you,

ok than plase teach your support peopel ,couse I got from them
and second by real 18 not apared or not exist!!

another way plase....

reg

resolved thx Anna Miruna
  • #1,017
  • Feb 20, 2017 2:57pm Feb 20, 2017 2:57pm
Quoting B00bies
{quote} Yeah secomd isnt really the thing i am sceptical about. More the thing that my sl was hit multiple times and stayed below for a while and never wss triggerred?, that shouldnt be possible and now i am stuck in a position over the weekend
HI B00bies, is what the XM rep told you correct? Is that the reason why your sl was not triggered?
  • #1,018
  • Feb 20, 2017 9:09pm Feb 20, 2017 9:09pm
Quoting XM
{quote} Dear B00bies, The middle office has had the ticket number looked up. It seems you indeed had a SL at 1234.88. However please note that Gold and Silver Trading Hours stop at 23:50 (GMT +2 on Fridays) as noted on the relevant page on XM -> http://www.xm.com/precious-metals This is the reason your SL has never been executed. In regards to your second screenshot I will need the ticket number in order to better assist you. Thank you,

Thanks for clarifying this!
  • #1,019
  • Feb 20, 2017 9:10pm Feb 20, 2017 9:10pm
Quoting meyoik
{quote} HI B00bies, is what the XM rep told you correct? Is that the reason why your sl was not triggered?
Hey Meyoik, seems to be legit
  • #1,020
  • Feb 21, 2017 3:03am Feb 21, 2017 3:03am
Quoting B00bies
{quote} Hey Meyoik, seems to be legit
Ok B00bies, glad to hear that
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