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  • #981
  • Jan 24, 2017 2:04am Jan 24, 2017 2:04am
Quoting ntshanel
Hi Can anyone clarify for me. Is XM a STP/ECN foreign broker or not. Or they are just Market Makers
Dear ntshanel,

XM is classified as a ‘market maker’ because we operate a dealing desk whose primary function is to process telephone orders.
  • #982
  • Jan 24, 2017 5:56am Jan 24, 2017 5:56am
Quoting Dewale
Hello, it is really helpful been able to interact with a representative from XM. I want to know the maximum amount of money, in dollars, that can be withdrawn from an Executive account at a given instance. Thanks.
I think you will be OK with big withdrawals, my biggest XM transfer was more than 13 000$ by skrill, as you can see here = http://www.photoshar.in/my-18000-XM-withdrawal
  • #983
  • Jan 24, 2017 1:49pm Jan 24, 2017 1:49pm
its great that xm has a representative here answering questions and all that. Im using this broker now, i only put 50 euros to try it out and its really difficult with that amount to make profit but it would be the same with any broker or worse probably. They have answered pretty fast all my emails and i havent had any issues so far. I will post again if i ever get to withdraw something lol
  • #984
  • Jan 24, 2017 2:29pm Jan 24, 2017 2:29pm
Quoting XM
{quote} Dear ntshanel, XM is classified as a market maker because we operate a dealing desk whose primary function is to process telephone orders.

Could you tell me if XM is other side for all clients positions or passes some of orders to real market? I'm asking about zero account.
  • #985
  • Jan 24, 2017 3:45pm Jan 24, 2017 3:45pm
Quoting XM
{quote} Dear ntshanel, XM is classified as a market maker because we operate a dealing desk whose primary function is to process telephone orders.
Are you confirming that XM does not use Dealing desk for counter trading clients trades? Or this is its secondary function. Maybe for one to be comfortable, what does XM use its dealing desk in details.
  • #986
  • Jan 30, 2017 10:12am Jan 30, 2017 10:12am
Servers don`t work half day. Does anyone have such problem?
  • #987
  • Jan 30, 2017 11:54am Jan 30, 2017 11:54am
Quoting fora
Servers don`t work half day. Does anyone have such problem?
XM servers were out for half a day?? Was it their MT4 platform?
  • #988
  • Jan 30, 2017 12:14pm Jan 30, 2017 12:14pm
Hello XM,

You say in your site you are registered in the Netherlands, you offer a link, but it doesn't show you are registered?:

http://www.afm.nl/en/professionals/r...=trading+point

It's just a random page?

How come you are not on the regulatory site (AFM) you point to? Are you not registered anymore?

Thanks
  • #989
  • Jan 31, 2017 2:20am Jan 31, 2017 2:20am
Quoting meyoik
Hello XM, You say in your site you are registered in the Netherlands, you offer a link, but it doesn't show you are registered?: http://www.afm.nl/en/professionals/r...=trading+point It's just a random page? How come you are not on the regulatory site (AFM) you point to? Are you not registered anymore? Thanks

Dear meyoik,

Please kindly not that we are registered with AFM and you can see it on this link https://www.afm.nl/en/professionals/...56BE6692&all=1
  • #990
  • Jan 31, 2017 11:34am Jan 31, 2017 11:34am
Quoting XM
{quote} Dear meyoik, Please kindly not that we are registered with AFM and you can see it on this link https://www.afm.nl/en/professionals/...56BE6692&all=1
Ok, so why are you registered as Trading Point with AFM, but the name you give us here and use for all your retail trade is XM?

I don't see XM mentioned anywhere in the link you sent....
  • #991
  • Jan 31, 2017 12:37pm Jan 31, 2017 12:37pm
Dear meyoik,

The global brand "XM" and "XM.COM" are trading names and registered trademarks which are owned and operated by Trading Point Holdings.

If you wish to read more you can view our corporate website at http://www.trading-point.com/

I hope this answers your question.

Thank you,
  • #992
  • Jan 31, 2017 12:50pm Jan 31, 2017 12:50pm
Quoting XM
Dear meyoik, The global brand "XM" and "XM.COM" are trading names and registered trademarks which are owned and operated by Trading Point Holdings. If you wish to read more you can view our corporate website at http://www.trading-point.com/ I hope this answers your question. Thank you,
ok thanks for the info
  • #993
  • Jan 31, 2017 11:03pm Jan 31, 2017 11:03pm
Quoting ntshanel
{quote} Are you confirming that XM does not use Dealing desk for counter trading clients trades? Or this is its secondary function. Maybe for one to be comfortable, what does XM use its dealing desk in details.

+1
I'd like to know this too
  • #994
  • Feb 1, 2017 3:54am Feb 1, 2017 3:54am
Quoting ntshanel
{quote} Are you confirming that XM does not use Dealing desk for counter trading clients trades? Or this is its secondary function. Maybe for one to be comfortable, what does XM use its dealing desk in details.
Dear ntshanel,

XM operates on market execution and does not interfeer or participate in the process of confirming or rejecting a client order. What you see on the screen is what you buy/sell meaning no human being will confirm or reject your order and therefore there can be no interfering with the price or execution quality.
As noted above we do have a dealing desk which has a primary job of accepting telephone orders and making sure all systems are operating seamlessly.
Additionally the dealing desk has the responsibility of making sure XM risk model is in place, liquidity is always available and that trading is up to par, in order for clients to be getting both the execution and the competitive pricing which XM offers.
  • #995
  • Feb 1, 2017 1:18pm Feb 1, 2017 1:18pm
Quoting XM
{quote} Dear ntshanel, XM operates on market execution and does not interfeer or participate in the process of confirming or rejecting a client order. What you see on the screen is what you buy/sell meaning no human being will confirm or reject your order and therefore there can be no interfering with the price or execution quality. As noted above we do have a dealing desk which has a primary job of accepting telephone orders and making sure all systems are operating seamlessly. Additionally the dealing desk has the responsibility of making sure...
Is XM other side of any client position? Does XM earn money when clients lose and lose when clients earn?
  • #996
  • Feb 3, 2017 12:05pm Feb 3, 2017 12:05pm
Im a happy customer of xm zero account. They are transparent and professional. They have good execution and spreads. Only thing that is not top are the commissions. Taking $10 for 1 lot is a bit too high, from my point of view.
Lose professionally
  • #997
  • Feb 8, 2017 8:25am Feb 8, 2017 8:25am
Quoting XM
Should you have any questions/comments please feel free to reply to this thread. We will attempt to respond to all queries within a 24 hour period of a working day. Always at your disposal The TradingPoint Team
Hi Costas,

What solutions can XM offer to successful traders, wishing to attract and manage investors' funds? I am particularly interested in any solutions protecting the intellectual property of the trader, preventing the system from being reverse engineered, copied or stolen, such as MAM/PAMM accounts, with the ability to hide sensitive trade info from the linked sub-accounts.

As far as I can see here, Trading Point used to offer Multiterminal MAM to multiple account holders. Now that page has been archived and there's no Multiterminal platform to download from the XM website? Why did you stop offering it and are there any plans to bring it back at any point? Thank you.

Kosmo
mind over matter
  • #998
  • Feb 8, 2017 8:52am Feb 8, 2017 8:52am
Dear insomniawawa,

Our size in terms of clients and volume being the largest MT4 broker with over 20 MT4 servers, allows for more than 95% of XMs revenue to be derived from spreads and commissions (in the case of XM Zero accounts) of netting XM client positions. Our size and volumes allow us to operate on this model with any un-hedged net market exposure which is not within the boundaries of the risk procedures of the company being passed on to any of our liquidity providers.

As noted above, XM does not and will never interfeer or participate in the process of confirming or rejecting client orders. There is no human interaction involved in this process. Our operation model which moreover is a pillar of our success, does not allow for us to either change the price, not honor a price shown on the platform or have absolutely anything to do with the process of confirming a client order what so ever.

The price the client sees on the screen is the price he will buy or sell and unlike competition there is no human confirmation of this process. Again as noted above XM does have a dealing desk which can process a telephone order for any client upon the client confirming that the price quoted over the phone is satisfactory. In the case of a telephone order, the dealer will inform the client of the price he sees on the platform the client will agree, the dealer will repeat the price and if confirmed he will buy/sell for the client.


I hope the above answers your question.
  • #999
  • Feb 8, 2017 8:56am Feb 8, 2017 8:56am
Dear Kosmo,

Unfortunately XM cannot cater to the needs you have described as we do not offer MAM accounts at this time.

The main reason we have stopped offering the product was due to lack of demand for the particular product which could not justify maintenance efforts.

Thank you,
  • #1,000
  • Feb 10, 2017 9:50am Feb 10, 2017 9:50am
No matter how many times I read the below XM explanation in relation to the presence or absence of the conflict of interest between XM and its clients, I could not understand what you just said:

Quoting XM
...Our size and volumes allow us to operate on this model with any un-hedged net market exposure which is not within the boundaries of the risk procedures of the company being passed on to any of our liquidity providers.
Dear XM representative, could you be so kind and re-phrase the above explanation in simpler words so that everyone could get a clear understanding whether XM takes an opposite side of the clients trade and therefore looses when the client wins and wins when the client looses.

You can appreciate the desire of any prospective CFD forex trader to stay away from a broker that takes an opposite side of the client's trade.
The simple answer I am expecting from you is: "Yes, XM.com does take an opposite side of the client's trade." or " No, XM.com does not take an opposite side of the clien's trade".

thank you
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