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  • #821
  • Jun 9, 2016 5:15am Jun 9, 2016 5:15am
Hi, Andrey waiting for your reply...
I Win, I Lose, It's my Job... And I Love it!
  • #822
  • Jun 10, 2016 2:03am Jun 10, 2016 2:03am
Quoting priceaction1
{quote} very simple, just open two account one use for trading other use as a bank account don't trade that one just withdraw or deposit in it. I did same thing.
That is not practical at long time because remember DORMANT account is frozen after three months of INACTIVE TRADING.redirecting your profit to another account is not part of trading hence the new account sooner or later will be closed.
  • #823
  • Jun 10, 2016 5:06am Jun 10, 2016 5:06am
Quoting daviekim
{quote} That is not practical at long time because remember DORMANT account is frozen after three months of INACTIVE TRADING.redirecting your profit to another account is not part of trading hence the new account sooner or later will be closed.
why not trade 0.01 lot in a month. or use one account for 1 month and next month use other one there are count less combinations.
don't predict direction, but dance with flow of water
  • #824
  • Jun 10, 2016 11:06am Jun 10, 2016 11:06am
Quoting umairsheikh2
Hi, Andrey waiting for your reply...
Dear umairsheikh2,

I have replied to your message and your account manager have also sent you an email after attempting to reach you over the phone.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #825
  • Jun 10, 2016 11:12am Jun 10, 2016 11:12am
Quoting daviekim
{quote} That is not practical at long time because remember DORMANT account is frozen after three months of INACTIVE TRADING.redirecting your profit to another account is not part of trading hence the new account sooner or later will be closed.
Dear daviekim,

Please note that if you are holding multiple trading accounts with XM and there is trading activity in at least one of the accounts, other accounts will not be considered as dormant and will not be archived even if you are not trading in these accounts.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #826
  • Jun 11, 2016 1:48am Jun 11, 2016 1:48am
XM Broker in MT4 Platform Stop Loss and Take Profit Is Hide, I can,t Understand How to show My Chart SL and TP
  • #827
  • Jun 11, 2016 7:31pm Jun 11, 2016 7:31pm
XM got very bad Stoploss level not like other brokers i hate this
and when u have IB account and u make money it takes weeks to get u the money
too lazy company with some bad rules
  • #828
  • Edited 9:51am Jun 14, 2016 5:18am | Edited 9:51am
Quoting hadidbd
XM Broker in MT4 Platform Stop Loss and Take Profit Is Hide, I can,t Understand How to show My Chart SL and TP
Dear hadidbd,

In order to see stop loss and take profit levels, you need to tick "Show trade levels" (Tools>Options>Charts).

If you are still having trouble enabling this feature, I kindly ask you to contact our support via live chat or email.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #829
  • Jun 14, 2016 5:24am Jun 14, 2016 5:24am
Quoting sameerbiz
XM got very bad Stoploss level not like other brokers i hate this and when u have IB account and u make money it takes weeks to get u the money too lazy company with some bad rules
Dear sameerbiz,

You may experience some slippage of stop loss when important news are announced. This happens because under certain market conditions prices may move sharply and the price you set as SL might not be available. However, we always execute orders, including stop loss orders, at the best avaialble price.

Please note that as a rule affilaite payments are processed once a month. If you wish to discuss this matter further, I kindly ask you to contact your dedicated account manager.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #830
  • Jun 14, 2016 5:42am Jun 14, 2016 5:42am
Quoting sameerbiz
XM got very bad Stoploss level not like other brokers i hate this and when u have IB account and u make money it takes weeks to get u the money too lazy company with some bad rules
I always had very quick withdrawals with XM... see screenshot = http://photoshar.in/xm-4000-skrill-withdrawals-2016
  • #831
  • Jun 14, 2016 6:36am Jun 14, 2016 6:36am
I believe sameerbiz is talking about withdrawals of commissions from an affiliate account, and these are processed every month. Regular withdrawals from trading accounts are processed within 24 hours. Of course it depends on a payment method but very often it takes just a few hours for a client to receive his funds.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #832
  • Jun 16, 2016 3:27am Jun 16, 2016 3:27am
Hi Andrey.
Am little concerned about your ratings at forex peace army.so many of your clients have issues with getting their profit and the main reason you guys give is arbitrary trading.what constitute arbitrary trading according to you guys?it very very disheartening to be denied you fair share of profit when you need it.Their is also withdrawal issues and mostly delay processing and excuse after excuse.Must admit your ratings are alarmingly bad at FPA for any new client looking for a good broker.
  • #833
  • Jun 20, 2016 7:10am Jun 20, 2016 7:10am
Quoting daviekim
Hi Andrey. Am little concerned about your ratings at forex peace army.so many of your clients have issues with getting their profit and the main reason you guys give is arbitrary trading.what constitute arbitrary trading according to you guys?it very very disheartening to be denied you fair share of profit when you need it.Their is also withdrawal issues and mostly delay processing and excuse after excuse.Must admit your ratings are alarmingly bad at FPA for any new client looking for a good broker.
Dear daviekim,

I believe that I have already provided my comments to each complaint posted on the website you mentioned. I can assure you that it is not our intent to trouble our clients and that no client genuinely interested in trading on the financial markets has ever been mistreated but we do have a zero tolerance policy when it comes to abuse of our terms and conditions.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #834
  • Jun 23, 2016 4:21pm Jun 23, 2016 4:21pm
Why my stoploss hit?

Attached Image (click to enlarge)
Click to Enlarge Name: AUDNZDH4.png Size: 54 KB


Order# 36921958
I Win, I Lose, It's my Job... And I Love it!
  • #835
  • Jun 23, 2016 4:47pm Jun 23, 2016 4:47pm
Quoting umairsheikh2
Why my stoploss hit? {image} Order# 36921958
​I think it is about the spread.
  • #836
  • Jun 24, 2016 4:48am Jun 24, 2016 4:48am
Quoting umairsheikh2
Why my stoploss hit? {image} Order# 36921958
Dear umairsheikh2,

It happened because the ASK price exceeded the stop loss level you had. The reason why you cannot see it on the chart is because charts are drawn using the BID prices.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #837
  • Jun 25, 2016 4:11am Jun 25, 2016 4:11am
XM to Pepperstone some time back :-)
kevinfxtrader blogspot com; 50 PIPS Per Day
  • #838
  • Jun 25, 2016 11:34pm Jun 25, 2016 11:34pm
Hi XM,
I have a problem with installing MT4. I stuck in the progress of "select the best access point". Could you help me on that? Is that because I am from Taiwan? I find you have a Seminar in Taiwan on 7/30. So Taiwan should be in the support list, right?
I am curious if there's any server in Taiwan. I guess the installation program try to connect to China server (because there's no server in Taiwan), that why it stucks in there.

So, I have two questions here.
1. How should I install MT4? (via VPN?)

2. If there's no any server in Taiwan, Ii would be a little delay while trading. I think it will be a disadvantage for choosing your platform.

BTW, I have installed another platform MT4 in my laptop.
Thanks.
  • #839
  • Jun 29, 2016 4:04am Jun 29, 2016 4:04am
Quoting Victor_Lin
Hi XM, I have a problem with installing MT4. I stuck in the progress of "select the best access point". Could you help me on that? Is that because I am from Taiwan? I find you have a Seminar in Taiwan on 7/30. So Taiwan should be in the support list, right? I am curious if there's any server in Taiwan. I guess the installation program try to connect to China server (because there's no server in Taiwan), that why it stucks in there. So, I have two questions here. 1. How should I install MT4? (via VPN?) 2. If there's no any server in Taiwan, Ii would...
Dear Victor_Lin,

At the moment there is no dedicated server in Taiwan, however, this should not cause any problems with latency provided that you have a fast and stable connection to the Internet. However, should you encounter any issue, I can suggest to use a VPS. XM provides free VPS service to eligible clients.

I hope that you have already installed XM MT4 but if you are still experiencing issues I kindly ask you to contact our support department or your account manager.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #840
  • Jun 29, 2016 9:54am Jun 29, 2016 9:54am
The biggest mistake i did opened a Zero account with XM in which i was getting 0.4 to 0.7 Spreads never been 0
0.1 lots orders they charging me 1.11$ commission i quit and moved to ICmarkets XM sucks
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