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FXCM Discussion

  • #8,621
  • Feb 10, 2016 8:47am Feb 10, 2016 8:47am
Hello

I would like to know is there any professional trader using the services of FXCM Broker ?

Why have you chosen FXCM against the other brokers ?
What kind of Equity / deposit you have put with them ? - You can put a range, if do not want to mention the exact amount.
Are you using there MT4 or Trading Station Platform ?
What kind of commission model they have given you ?
Do you feel safe, that the greedy back-office dealers, would not be waiting to hunt your STOPS ?
Is the Server / Software down most of the times ?
How is it during News ?
Are spreads too wide ?
How long you been trading with FXCM ? Are you satisfied ?

Please share more thoughts... and is it making you bread and butter.... having the right broker is also a very important aspect... no matter if you are good in trading... Brokers most of the times, are hungry after your money.. since they have an opposite position too

I am looking for a sincere reply, and a depth one.. this will help me.. as well others too...

Thank You.
Classical chart patterns of currencies from 15+ Year Pro Trader
  • #8,622
  • Edited 2:58pm Feb 10, 2016 2:35pm | Edited 2:58pm
As per Jason recent blurps

One on One with FXCMs Drew Niv On Retail Execution, Regulators and Futures
http://www.financemagnates.com/forex...s-and-futures/

New trader should note this only applies to FX and not CFDs.
TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #8,623
  • Feb 10, 2016 3:40pm Feb 10, 2016 3:40pm
Quoting yanewbie
​When the SNB's action revealed your internal failings, rather than support clients who had supported you, you took the easy way and grabbed money from my other account - because it was already in your hands and you easily could.
Welcome to the forum, Yananewbie

All I know personally are the publicly available data which state that we forgave 97% of our clients who incurred negative balances as a result of the SNB flash crash on 15 January 2015 http://ir.fxcm.com/secfiling.cfm?fil...12&CIK=1499912

Quoting yanewbie
Since those days I have occasionally looked on-line for updated information, but there are evidently not many of us who were in this situation.
While I'm not authorized to comment on specific cases, you are welcome to reach out to our Compliance department with any questions you have about this at [email protected]
  • #8,624
  • Feb 10, 2016 4:13pm Feb 10, 2016 4:13pm
Quoting djxput
I really like the looks of the charts so far; do they save your trendlines that you draw day to day?
Yes Djxput, you can save your trendlines on Trading Station charts. Please go to System > Options > Marketscope 2.0 > General Options and make sure "Save chart on closing" is set to "Yes".

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You might also want to consider saving your chart layouts and templates to load again later by going to "Layouts/Templates" > "Save Layout/Template As" on your Marketscope charting window.
  • #8,625
  • Feb 11, 2016 6:46pm Feb 11, 2016 6:46pm
Is TS2 compatible with myfxbook? I get an error message "Incorrect username or password", but I am quite sure the information is correct, because I login TS2 therefore with success. Can't figure out where is the problem. Please help.

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  • #8,626
  • Feb 12, 2016 2:01am Feb 12, 2016 2:01am
Thank you for the reply, Jason.

The relevant section of the link you posted appears to be this from page 23:

"... The Company made the decision in the second quarter of 2015 to forgive the debit balances of additional retail clients, increasing the total debit balance forgiveness to approximately 97% of clients, and to return certain recoveries totaling approximately $0.1 million ..."

Especially the second part "return certain recoveries". This sounds exactly like what I'm asking you about - return of cross-cleared recoveries taken from a trader's other account. Is it? Even the $ figure sounds about right as we certainly would have been a minority...

I emailed your support group(s) at the time. The response that came back was go pound sand. Are you saying things have changed?

FWIW, please don't lose sight of the perspective that any company should also do its best to return the support it gets from its clients, which in this case FXCM to date hasn't.

Thanks.
  • #8,627
  • Feb 12, 2016 4:37am Feb 12, 2016 4:37am
Hello Jason.

Yesterday all my positions have been closed with a loss, even though I had still enough founds on my account. The price went up for not more then 10 pips since they closed all my positions (13). I didn't get any e-mail that my positions have been closed. I have sent an e-mail to your support group, but they haven't answered me yet. Could you please PM me?

Thank you very much, and best regards!

PS: If anyone had the same experience, help would be much appreciated.
  • #8,628
  • Feb 12, 2016 3:06pm Feb 12, 2016 3:06pm
Quoting badboy_black
Is TS2 compatible with myfxbook? I get an error message "Incorrect username or password", but I am quite sure the information is correct, because I login TS2 therefore with success. Can't figure out where is the problem. Please help. {image}
I haven't heard reports to suggest otherwise. In order to link your FXCM account to Myfxbook, you must first install their Trading Station Publisher. Make sure you have the latest version from their website. Also, try registering a new demo account, just to see if you have success connecting with different login details.
  • #8,629
  • Feb 12, 2016 3:11pm Feb 12, 2016 3:11pm
Quoting yanewbie
Thank you for the reply, Jason. The relevant section of the link you posted appears to be this from page 23: "... The Company made the decision in the second quarter of 2015 to forgive the debit balances of additional retail clients, increasing the total debit balance forgiveness to approximately 97% of clients, and to return certain recoveries totaling approximately $0.1 million ..." Especially the second part "return certain recoveries". This sounds exactly like what I'm asking you about - return of cross-cleared recoveries taken from a trader's...
Hi Yanewbie,

As mentioned previously, I have no information regarding this beyond what's already publicly available and am not authorized to comment on specific cases. However, you are welcome to reach out to our Compliance department with any questions regarding your case at [email protected]
  • #8,630
  • Feb 12, 2016 3:19pm Feb 12, 2016 3:19pm
Quoting thatguy22
Hello Jason. Yesterday all my positions have been closed with a loss, even though I had still enough founds on my account. The price went up for not more then 10 pips since they closed all my positions (13). I didn't get any e-mail that my positions have been closed. I have sent an e-mail to your support group, but they haven't answered me yet. Could you please PM me? Thank you very much, and best regards! PS: If anyone had the same experience, help would be much appreciated.
Hi Thatguy22,

All of your positions being closed out automatically and at the same would certainly suggest that it was due to a lack of margin in the account. However, since you're confident you had enough funds in your account for those trades, I encourage you to file a trade inquiry using this form: http://bit.ly/1NbrGwj

The Trade Services Team can then investigate what happened. If there was an error in our trade execution, FXCM will make the appropriate correction to your account.
  • #8,631
  • Feb 12, 2016 3:29pm Feb 12, 2016 3:29pm
I will be out of the office until Tuesday, February 16th for the Presidents' Day holiday here in the US and will reply to your posts and private messages when I return.

Forex trading hours and our 24-hour live chat and phone support will continue as normal during this holiday. Here is a link to the holiday trading hours for CFDs: http://bit.ly/1MF8d2l

Have a great weekend!
  • #8,632
  • Feb 13, 2016 7:26am Feb 13, 2016 7:26am
Any chance of getting the Polish stock index CFD as a trading instrument?
  • #8,633
  • Feb 14, 2016 11:57am Feb 14, 2016 11:57am
Quoting Jason Rogers
I will be out of the office until Tuesday, February 16th for the Presidents' Day holiday here in the US and will reply to your posts and private messages when I return. Forex trading hours and our 24-hour live chat and phone support will continue as normal during this holiday. Here is a link to the holiday trading hours for CFDs: http://bit.ly/1MF8d2l Have a great weekend!
Hope you have a good day off Jason,

a couple questions when you get back.

Im having difficulty changing the colors of orders. Here is a screen shot to see ... I want to see my order clearly and atm its barely visible no matter which color background for charts I use; sure if I hover over the order its 'slightly' more visible but I want to see it clearly not strain. Is there a way to change the colors of this?

Also when placing trendlines; right now I have to click ok 2x to draw 1 trendline including drawing the trendline; can I just draw the trendline without having to hit ok 2x?

oh and one more question - I noticed the standard account spreads are more then the minis; this includes the indicies - any reason for this? And when you mention NDD this is just for forex right? when you trade indicies still goes through a DD?
I think you mentioned previously that when there is news or volatility the spreads in the mini account tend to widen accordingly but not the standard account?

thanks -
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  • #8,634
  • Feb 14, 2016 4:07pm Feb 14, 2016 4:07pm
I am trying on the mobile trading station demo. I don't see Fast stochastic indicator. The stochastic indicator does not allow a slowing period to be put to 1.
  • #8,635
  • Feb 14, 2016 11:09pm Feb 14, 2016 11:09pm
Hello Jason.

I am thinking about buying a Apple mac. I have an fxcm mt4 platform on my windows pc but I wanted to know how easy is it to transfer my templates and indicators to an apple computer? My plan is to continue using mt4 but on apple. Is this possible? Will indicators and templetes be a simple "copy and paste" transfer kinda of deal?

Thanks.
I love forex. One day it will love me back.
  • #8,636
  • Feb 14, 2016 11:42pm Feb 14, 2016 11:42pm
Quoting Thebigmo
In fact right now the metatrader says price is 149.70 yet the FXCM trading platform has the close price at 149.76!
In FXCM The price in demo is always different from the price in Live. If you rely on FXCM demo to learn how to trade on real, you are wasting your time, try other brokers that have the same price actions in both demo and live!
  • #8,637
  • Feb 15, 2016 11:20am Feb 15, 2016 11:20am
Quoting francmorio
{quote} In FXCM The price in demo is always different from the price in Live. If you rely on FXCM demo to learn how to trade on real, you are wasting your time, try other brokers that have the same price actions in both demo and live!
hahahaa....
and what about changing the quote (adding 2 decimals) on 1 server and NOT on the other and even after adding it on that server it does not immediately work but than after a new build of MT4 ... suddenly it "works" , or messing with the server time for summer and winter time, so that my TIME trading EA becomes instantly unusable. Or advertising a spread for DAX of 1 pip ... but every time the price moves the spread instantly and for a very short time switches to 2 or 3 pips. So the spread can be 80% of the time at 1 pip .... but when it matters (my EA enters when the price moves) ... than I pay 2 pips (+100%) yes .... you don't need to learn an old FXCM monkey to make faces.

Why does the USdemo02 server give only 9 DAYS of history data for EURUSD ?
  • #8,638
  • Feb 15, 2016 2:06pm Feb 15, 2016 2:06pm
@ CatMan: do yourself a favor and take a look at the dax future which is trading on Eurex. The futures contract rarely has a spread of just one point when things get wild. I saw spreads of 1.5-2 points most of the time this morning in the European session.

There is no such a thing as fixed spreads in the real world.
  • #8,639
  • Feb 15, 2016 3:05pm Feb 15, 2016 3:05pm
Quoting francmorio
{quote} In FXCM The price in demo is always different from the price in Live. If you rely on FXCM demo to learn how to trade on real, you are wasting your time, try other brokers that have the same price actions in both demo and live!
How's the spread in demo compared to real time?
  • #8,640
  • Feb 15, 2016 3:22pm Feb 15, 2016 3:22pm
One possible explanation is that the dealing desk execution model has lower spreads, which is for example what my live account uses (in exchange I pay a small commission fee per trade). The demo might be on the NDD model which was advertised for a long time, but I don't see it on the demo signup page anymore.
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