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  • #5,641
  • Dec 16, 2014 6:21am Dec 16, 2014 6:21am
Freeze disconnected .. not connecting

fxcm alpari both disconnected..ic markets working
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GBP/USD
  • #5,642
  • Dec 16, 2014 6:36am Dec 16, 2014 6:36am
back now after 40mins
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GBP/USD
  • #5,643
  • Dec 16, 2014 9:02am Dec 16, 2014 9:02am
FXCM Just send us an email asking us to exit all USD/RUB and stop trading this pair until further notice, its a blood bath.
Master Your Setup, Master Your self. (NQoos)
  • #5,644
  • Dec 16, 2014 10:52am Dec 16, 2014 10:52am
Quoting ZebraSquirl
{quote} My position is that traders trading USD/RUB long are, in essence, playing with fire at this point in time, and should exit their positions at the earliest possible juncture. It is clear to me that U.S. brokers will continue to permit the speculation in this currency until Russia totally implodes, so your broker, regardless of who they are, will not protect you and, quite frankly, it is not their job to protect you if you want to continue to risk your capital in light of the well-publicized situation with the Russian economy and the fact...
Quoting bassramy
FXCM Just send us an email asking us to exit all USD/RUB and stop trading this pair until further notice, its a blood bath.
Please be advised that most Western Banks have stopped pricing USD/RUB. As such, FXCM can no longer offer this instrument to our clients and will begin closing any existing client trades in USD/RUB effective at Noon NY time today, December 16, 2014.

Alternatives to trading the Russian ruble directly are discussed in this DailyFX article by quantitative strategist David Rodriguez: http://bit.ly/1GJdwuq
  • #5,645
  • Dec 16, 2014 1:06pm Dec 16, 2014 1:06pm
Hello Jason, I am demoing NinjaTrader atm. Question about order size. On NT it says quantity. Is this 1000 the same as 1 on your TradingStation platform which is equivalent to 0.10 on MT4?? Which would make it the minimum trade size.
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Mark ... Everything you have been told is a LIE
  • #5,646
  • Dec 16, 2014 2:08pm Dec 16, 2014 2:08pm
Quoting Jason Rogers
{quote} Hi RockRobb, I apologize for the confusion. FXCM is one of the only retail forex brokers that's regulated on four continents. When we speak of FXCM US, FXCM UK and FXCM Australia, we are referring to the countries in which those three particular FXCM entities are regulated. That said, it's important to note that clients from other countries can and do set up accounts through those entities. Take FXCM UK for example: The full name of the entity is Forex Capital Markets Limited, and it's regulated by the Financial Conduct Authority (FCA) in...

hello jason
i opened an account in UK fxcm platform threw the representation in Israel,and have been told the new pricing modell is not available for israel.
why not if it is threw UK and when will it be available ?
  • #5,647
  • Dec 16, 2014 2:43pm Dec 16, 2014 2:43pm
is anybody else trading platform is freezing up fxcm marketscope
  • #5,648
  • Dec 16, 2014 3:14pm Dec 16, 2014 3:14pm
Quoting Checkz
is anybody else trading platform is freezing up fxcm marketscope
My charts are running fine. I also confirmed with our techs that there are no issues on our end that would cause your charts to freeze. That's typically a local issue, not server side. Your forum profile mentions that you live in the US. Please call our 24/7 live support at 1-888-50-FOREX and one of our techs can help troubleshoot this issue for you. If necessary, they can even transfer you to the trading desk to place orders over the phone.
  • #5,649
  • Dec 16, 2014 3:33pm Dec 16, 2014 3:33pm
Quoting spzd
Hello Jason, I am demoing NinjaTrader atm. Question about order size. On NT it says quantity. Is this 1000 the same as 1 on your TradingStation platform which is equivalent to 0.10 on MT4?? Which would make it the minimum trade size. {image}
A quantity (Qty) of 1000 on NinjaTrader is 1,000 units of base currency (example: 1000 EUR/USD is 1,000 Euros in size). That's also known as 1 micro lot and on that trade size you're risking 10 cents per pip. That trade size is equivalent to 1K on Trading Station and 0.01 lots on MT4. That is the minimum trade size on our No Dealing Desk (NDD) forex execution, since it's the smallest amount that can be offset one-for-one with our liquidity providers.
  • #5,650
  • Dec 16, 2014 3:45pm Dec 16, 2014 3:45pm
Quoting Jason Rogers
{quote} A quantity (Qty) of 1000 on NinjaTrader is 1,000 units of base currency (example: 1000 EUR/USD is 1,000 Euros in size). That's also known as 1 micro lot and on that trade size you're risking 10 cents per pip. That trade size is equivalent to 1K on Trading Station and 0.01 lots on MT4. That is the minimum trade size on our No Dealing Desk (NDD) forex execution, since it's the smallest amount that can be offset one-for-one with our liquidity providers.
Thanks!!

One more question, what is the new day start time for NT?? I am in the US. I do have a live account with FXCM. No major problems at all. My reason for considering NT is I use a couple of non-standard time frames along with multiple screens. I appreciate your work here. I van only imagine some of the frustration you may have at times.
Mark ... Everything you have been told is a LIE
  • #5,651
  • Dec 16, 2014 4:30pm Dec 16, 2014 4:30pm
Quoting Jason Rogers
{quote} My charts are running fine. I also confirmed with our techs that there are no issues on our end that would cause your charts to freeze. That's typically a local issue, not server side. Your forum profile mentions that you live in the US. Please call our 24/7 live support at 1-888-50-FOREX and one of our techs can help troubleshoot this issue for you. If necessary, they can even transfer you to the trading desk to place orders over the phone.
Thanks
  • #5,652
  • Dec 16, 2014 4:34pm Dec 16, 2014 4:34pm
Quoting spzd
{quote} Thanks!! One more question, what is the new day start time for NT?? I am in the US. I do have a live account with FXCM. No major problems at all. My reason for considering NT is I use a couple of non-standard time frames along with multiple screens. I appreciate your work here. I van only imagine some of the frustration you may have at times.
It was not 1700 ET. I have another alternative that I will try.
Mark ... Everything you have been told is a LIE
  • #5,653
  • Dec 16, 2014 5:26pm Dec 16, 2014 5:26pm
Quoting Jason Rogers
{quote} {quote} Please be advised that most Western Banks have stopped pricing USD/RUB. As such, FXCM can no longer offer this instrument to our clients and will begin closing any existing client trades in USD/RUB effective at Noon NY time today, December 16, 2014. Alternatives to trading the Russian ruble directly are discussed in this DailyFX article by quantitative strategist David Rodriguez: http://bit.ly/1GJdwuq
Thanks. I'll have a gander at that article ... .
Fireworks are fun ... as long as you don't blow your fingers off.
  • #5,654
  • Dec 16, 2014 5:44pm Dec 16, 2014 5:44pm
Quoting ZebraSquirl
{quote} Thanks. I'll have a gander at that article ... .
... But I think if you haven't gone long in the pairs mentioned (USD/MXN, USD/NOK, USD/ZAR) at some earlier juncture, you've probably already missed the bus ... . These EM currencies have already taken substantial hits ... . Me personally, wouldn't go long in any of these at these levels ... . Just sayin' ... .

I probably should have paid more attention to DailyFx articles devoted to these pairs ... .
Fireworks are fun ... as long as you don't blow your fingers off.
  • #5,655
  • Dec 16, 2014 6:56pm Dec 16, 2014 6:56pm
Quoting deepak925
Freeze disconnected .. not connecting fxcm alpari both disconnected..ic markets working {image} {image} {image}
Hi Deepak,

There were no other reports of clients having connection issues at the time you mentioned. The fact that you could only connect to one of the other two brokers you tried at the same time could suggest a temporary connection issue on your end. Your forum profile mentions that you live in India. It's possible a local issue affected your ability to connect to trading servers in the US and Europe but not Australia. I'm glad to hear that you can now connect, but for future reference, please save the international free phone number you can use to reach our 24/7 live support (00 800 2233 4466). If necessary, they can even transfer you to the trading desk to place orders over the phone.
  • #5,656
  • Dec 16, 2014 7:26pm Dec 16, 2014 7:26pm
Quoting ForexOracle
We retail traders don't actually take part in the Forex market. We trade through a proxy just like people did in the 1900s buckshops. Fancy names like NDD are just for show and tell. It is just a virtual market for us and the only connection we have to the real interbank forex market is the last quote.
Hi ForexOracle,

I'm not sure why you draw that conclusion. It's precisely because FXCM offsets each of your orders one-for-one with the best quotes from liquidity providers our NDD forex execution can provide you with an advantage over older models. It means we don't take the market risk on the other side of your trades. Therefore, we don't profit from your losses or lose from your profits. That in turn eliminates the conflicts of interest that can occur with market market/dealing desk brokers who have the power to change the price on your platform and potentially profit from that change.

Also, to address misconception, the interbank market as the name suggests is where banks trade among each other. That means an individual retail trader who is not a bank could never trade directly in the interbank market. However, our NDD execution gives you quotes from several of the largest banks that participate in the interbank market.
  • #5,657
  • Edited 5:47pm Dec 17, 2014 2:01pm | Edited 5:47pm
Holiday Hours for Christmas and New Years

Happy Holidays to Everyone!

It's worth noting that Christmas and New Years are the only two holidays during the year that affect the normal 24-hour customer service and forex trading available to you through FXCM. Below are details of our customer service and trading hours in GMT for all markets during these holidays. For information on the holiday schedule for rollover interest/swap rates, please visit the DailyFX Rollover Calendar.

http://i.imgur.com/bXxf22l.png


http://i.imgur.com/PGyQxxm.png

  • #5,658
  • Dec 17, 2014 2:54pm Dec 17, 2014 2:54pm
Quoting Jason Rogers
Holiday Hours for Christmas and New Years Happy Holidays to Everyone! It's worth noting that Christmas and New Years are the only two holidays during the year that affect the normal 24-hour customer service and forex trading available to you through FXCM. Below are details of our customer service and trading hours for all markets during these holidays. For information on the holiday schedule for rollover interest/swap rates, please visit the DailyFX Rollover Calendar. {image} {image}
thank you Jason
  • #5,659
  • Dec 17, 2014 9:14pm Dec 17, 2014 9:14pm
I received a email from FXCM to say they had return some money to my acc and that I could with draw the funds if I wished. Below is part of that email.
I had stopped using this acc so I was unable to log in , Went on live chat with Stephen and we tried to reset the pass word so I could log in and with draw the money but I was not able to reset the pass word. He told me to email admin. A few emails more and bank details were sent to FXCM on the 8/12/14
But still no money returned to my bank after 1.5 weeks. I was told that it would take 3 days.
My question is will this money actually been returned?
How many days / weeks / months will it take if the money is to be returned at all, or is there to be end less emails until one gives up or dies of old age?

I think it is very poor that FXCM did not even confirm that they had received my bank details and were / were not going to return this money that should not have been removed from my acc in the first place.
If the money ever arrives in my bank I'll let you know here.
B


Dear B
This letter is important – please review and consider the below information carefully as FXCM deposited funds into your account that are available to withdraw.
Recently Forex Capital Markets Limited (“FXCM LTD”) and FXCM Securities Limited ("FXCM Securities") (together "FXCM UK") reached an agreement with the Financial Conduct Authority (“FCA”) to identify orders which should have received positive slippage from August 2006 – December 2010 and refund the amount back to affected clients. FXCM UK was fined by the FCA in connection with this agreement due to a breach of best-execution rules related to asymmetry price slippage. The breach was halted upon implementation of the amendment to the system in December 2010, where thereafter price improvements were passed on to the clients. The Final Notice for FXCM UK can be found here.
We have reviewed your past trading activity and your account(s) have been identified to receive a price improvement (positive slippage) refund. For
more information,
  • #5,660
  • Dec 18, 2014 7:15am Dec 18, 2014 7:15am
Hi Jason.
Over the last few trading days the spread on the DAX (GER30) has been 2 points rather than 1 a lot more than usual. Is this is a seasonal thing?
Thanks.
Full-time trader and loving it!
7 traders viewing now