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  • #5,341
  • Oct 28, 2014 8:29pm Oct 28, 2014 8:29pm
Quoting ZebraSquirl
can you make it so that I can get positive slippage all the time?
Only if you promise to use limit orders exclusively

Unlike many MT4 brokers that treat limit orders as market orders when triggered (opening up the possibility of their clients getting negative slippage on a limit order ), FXCM offers true limit orders. That means your limit orders with FXCM can only be filled at the price you specified or better. Furthermore, stats compiled over a six-month period show that over 60% of limit orders executed through FXCM benefit from positive slippage: http://www.fxcm.com/advantages/forex...0000000MusRAAS
  • #5,342
  • Oct 28, 2014 8:30pm Oct 28, 2014 8:30pm
Quoting Jason Rogers
{quote} Hi Chris, I can confirm that the custom indicators on FXCMapps.com run on the latest builds of MT4. Please let me know if you have any difficulty getting them to work on your platform. Thanks, Jason
Thanks Jason I appreciate that.

I do have a question about the web based Trade Station. Whenever I go there it just sits "connecting" with it's spinning graphic but never completes. I use IE 11. Is it likely just a security setting or something in my browser?

This is all I've ever seen ... lol
Attached Image
Ghost Rider - WWTBMD?
  • #5,343
  • Edited 2:27pm Oct 29, 2014 11:59am | Edited 2:27pm
Quoting albchr
{quote} Thanks Jason I appreciate that. I do have a question about the web based Trade Station. Whenever I go there it just sits "connecting" with it's spinning graphic but never completes. I use IE 11. Is it likely just a security setting or something in my browser? This is all I've ever seen ... lol {image}
Quoting Adal
{quote} Can you please try and confirm that the web version of TS is still working? I've tried a few times in the last weeks to login, but the page never gets to the part where you enter your name and password, it remains stuck on the spinning loading screen. I've tried it in 3 different browsers - Firefox, Chrome, IE, all the latest version on Windows 8.1 fully patched.
Hi guys,

I'm responding to you together because I noticed that you both posted about having issues logging into Trading Station Web around the same time last night. I just tried logging into Trading Station Web on my end and can confirm that it connected for me without any problems.


http://i.imgur.com/awGK5Io.png



My web browser is Google Chrome version 38.0.2125.104, and my office computer runs on Windows 7 Enterprise. My first suggestion would be for you to try installing the latest version of Adobe Flash from www.adobe.com and see if that lets you log into Trading Station Web: https://tsweb.fxcorporate.com/
  • #5,344
  • Oct 29, 2014 12:38pm Oct 29, 2014 12:38pm
Nope, TS Web still not working for me.

I do have the latest version of Flash installed - You have version 15,0,0,189 installed

In case you didn't could you please also check from outside the FXCM internal corporate network?
  • #5,345
  • Oct 29, 2014 2:07pm Oct 29, 2014 2:07pm
Quoting Adal
Nope, TS Web still not working for me. I do have the latest version of Flash installed - You have version 15,0,0,189 installed In case you didn't could you please also check from outside the FXCM internal corporate network?
Hi Adal,

I've connected to Trading Station Web today on both internal and external networks. I was also able to connect using both Google Chrome and Internet Explorer. You mentioned that you're on Windows 8.1. What type of device are you using (desktop, laptop, surface)?

Thanks,
Jason
  • #5,346
  • Oct 29, 2014 2:30pm Oct 29, 2014 2:30pm
Quoting Jason Rogers
{quote} Hi Adal, I've connected to Trading Station Web today on both internal and external networks. I was also able to connect using both Google Chrome and Internet Explorer. You mentioned that you're on Windows 8.1. What type of device are you using (desktop, laptop, surface)? Thanks, Jason
I'm using a desktop computer.
  • #5,347
  • Oct 29, 2014 2:38pm Oct 29, 2014 2:38pm
Quoting jmflukeiii
{quote} I'm sorry to keep asking, but any update on when the MT4 price feed will be fixed? It would be nice to trade off a chart that shows the actual price available. Thank you -
No need to apologize. I have emphasized the demand for this update from clients such as yourself to our higher ups. I will let you know just as soon as I have information on this. In the meantime, it's worth noting that our Trading Station charts already reflect the new raw FX spreads available to you. Your MT4 login details will allow you to access all three versions of Trading Station (Desktop, Web, and Mobile) http://bit.ly/16wW9uc
  • #5,348
  • Oct 29, 2014 3:41pm Oct 29, 2014 3:41pm
Trading Hours for End of Daylight Savings Time in the US

Hi Everyone,

Daylight Savings Time will end in the US on Sunday, November 2nd. That means the trading hours for CFDs that follow US market times will shift by one hour starting next week. I've highlighted the changes below in red.


http://i.imgur.com/z5erokx.png




Forex Trading Hours

In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift this weekend from GMT-4 to GMT-5, the trading desk hours will also shift by one hour in GMT terms. Starting next week, the trading desk will open at 22:00 GMT on Sunday and close at 22:00 GMT on Friday



A special note for all MT4 clients on our New York Close servers

The time zone on our New York Close MT4 servers will change this weekend from GMT+3 to GMT+2. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+2 this weekend.

  • #5,349
  • Oct 29, 2014 4:20pm Oct 29, 2014 4:20pm
Quoting Adal
{quote} I'm using a desktop computer.
Hi Adal,

You mentioned that you've had this issue for a few weeks. Can you think of any changes that have been made to your computer or internet connection since the last time you successfully logged into Trading Station Web? Also, just to confirm, are you able to log into Trading Station Desktop on this computer?

Thanks,
Jason
  • #5,350
  • Oct 29, 2014 4:34pm Oct 29, 2014 4:34pm
Quoting Adal
Jason, is it possible to get access to the DailyFX Volatility Index (as seen in the article below)? {image} http://www.dailyfx.com/forex/fundame...eek-ahead.html
Hi Adal,

I followed up with DailyFX quantitative strategist David Rodriguez regarding your question. He told me that while his Volatility Indices are not currently available as indicators for your charts, he does share regular updates for these indices in his weekly strategy outlook: http://bit.ly/1tDOUjY
  • #5,351
  • Oct 29, 2014 4:41pm Oct 29, 2014 4:41pm
To clarify, I last used TS Web successfully 3 or 4 months ago. Then a few weeks ago, I tried it again, at it didn't work. But the problem could be older.

There were various changes to my computer, however nothing else was impacted.

Yes, Trading Station Desktop still works for me.

One thing that you might mention to your tech guys to see if it helps: I looked at the Chrome console while going to the TS Web site, and I see these warnings:

The page at 'https://tsweb.fxcorporate.com/' was loaded over HTTPS, but displayed insecure content from 'http://fpdownload.adobe.com/pub/swz/crossdomain.xml': this content should also be loaded over HTTPS.

But they are warnings, not errors, so they shouldn't block the loading.
  • #5,352
  • Oct 29, 2014 4:59pm Oct 29, 2014 4:59pm
Quoting Jason Rogers
{quote} {quote} Hi guys, I'm responding to you together because I noticed that you both posted about having issues logging into Trading Station Web around the same time last night. I just tried logging into Trading Station Web on my end and can confirm that it connected for me without any problems. {image} My web browser is Google Chrome version 38.0.2125.104, and my office computer runs on Windows 7 Enterprise. My first suggestion would be for you to try installing the latest version of Adobe Flash from www.adobe.com...
Hey Jason,

Yeah I have the latest flash so that's not it. But I see the ongoing conversation with Adal here so I'll just keep an eye on things in case you guys hit on something. That way you're not having to reply to both or in duplicate... lol

The TS platform on my laptop works fine so the web based isn't "critical" for me. Just curious why it won't work. I've run through my network, browser, security and firewall settings and see nothing obvious that should prevent it from loading.

If by chance there's something associated with the site that falls outside my security? Oh well ... LOL ... I run a pretty bulletproof ship sooooo ..... you get it.
Ghost Rider - WWTBMD?
  • #5,353
  • Oct 30, 2014 4:30pm Oct 30, 2014 4:30pm
Quoting Adal
To clarify, I last used TS Web successfully 3 or 4 months ago. Then a few weeks ago, I tried it again, at it didn't work. But the problem could be older. There were various changes to my computer, however nothing else was impacted. Yes, Trading Station Desktop still works for me. One thing that you might mention to your tech guys to see if it helps: I looked at the Chrome console while going to the TS Web site, and I see these warnings: The page at 'https://tsweb.fxcorporate.com/' was loaded over HTTPS, but displayed insecure content from 'http://fpdownload.adobe.com/pub/swz/crossdomain.xml':...
Quoting albchr
{quote} Hey Jason, Yeah I have the latest flash so that's not it. But I see the ongoing conversation with Adal here so I'll just keep an eye on things in case you guys hit on something. That way you're not having to reply to both or in duplicate... lol The TS platform on my laptop works fine so the web based isn't "critical" for me. Just curious why it won't work. I've run through my network, browser, security and firewall settings and see nothing obvious that should prevent it from loading. If by chance there's something associated with the site...
Thanks for providing me with these additional details. I'm glad to hear you both are able to connect using Trading Station Desktop.

In regards to Trading Station Web, could you tell me more about the type of internet connection you are using? Is it hard line or wireless? Is it cable, satellite, DSL, air card, etc.? Also, have you tried connecting on Trading Station Web from different computers or using different internet connections?

Thanks again
  • #5,354
  • Oct 30, 2014 5:42pm Oct 30, 2014 5:42pm
Quoting Jason Rogers
{quote} {quote} Thanks for providing me with these additional details. I'm glad to hear you both are able to connect using Trading Station Desktop. In regards to Trading Station Web, could you tell me more about the type of internet connection you are using? Is it hard line or wireless? Is it cable, satellite, DSL, air card, etc.? Also, have you tried connecting on Trading Station Web from different computers or using different internet connections? Thanks again
I have a very fast wired VDSL connection. I will try a different computer in a different city and report back.
  • #5,355
  • Oct 31, 2014 2:14am Oct 31, 2014 2:14am
Well people it really is a big big plus when you get positive slippage from a broker and it should be appreciated - i set my tp at 1172 and got closed at 1170 in XAU/USD - thank you fxcm for the slippage in my favor, much appreciated
  • #5,356
  • Oct 31, 2014 5:05am Oct 31, 2014 5:05am
Quoting Jason Rogers
{quote} {quote} Thanks for providing me with these additional details. I'm glad to hear you both are able to connect using Trading Station Desktop. In regards to Trading Station Web, could you tell me more about the type of internet connection you are using? Is it hard line or wireless? Is it cable, satellite, DSL, air card, etc.? Also, have you tried connecting on Trading Station Web from different computers or using different internet connections? Thanks again
Hi Jason,

I have a high speed residential cable feed that I connect via both, or either, hardline (100 Mbps) Ethernet and wireless. Also have a 4G LTE (120 Mbps) wireless hot spot I use. No go with any of that with on my laptop which I use 98% of the time. Haven't tried another computer but I'll give it a shot on my desktop that runs EA tests (same cable connections) before packing it up and let you know.

EDIT: On another note, any chance you folks could provide index charts for the majors through our feed? Currently I have to run another demo platform (or use web based charts) to get them. Even if we can't trade them it's really nice to have them up for viewing. Would be nice to save some system resources just for charting them.
Ghost Rider - WWTBMD?
  • #5,357
  • Oct 31, 2014 8:01am Oct 31, 2014 8:01am
hi jason,

quick question. how do i get a REQUOTE?
i thought it was over.

been trading eurusd (7:30 am this morning). platform froze, than invalid price hit me several times in a row (neither to take a profit, neither to exit a losing position at a comfortable value). ok, that works, i get it.
but got the requote after and wonder how in the world is that even possible since you're the ecn thing?
pls bring some light here (although i have no screenshot or whatever).
thanks.
  • #5,358
  • Oct 31, 2014 11:40am Oct 31, 2014 11:40am
Quoting Poolsuckswat
hi jason, quick question. how do i get a REQUOTE? i thought it was over. been trading eurusd (7:30 am this morning). platform froze, than invalid price hit me several times in a row (neither to take a profit, neither to exit a losing position at a comfortable value). ok, that works, i get it. but got the requote after and wonder how in the world is that even possible since you're the ecn thing? pls bring some light here (although i have no screenshot or whatever). thanks.
Hi Poolsuckswat,

What you experienced was not a requote. Requote messages are designed to protect a dealing desk broker from losses. By contrast, FXCM provides you with No Dealing Desk (NDD) forex execution, and the "invalid price" or "off quote" messages on our MT4 platform are designed to protect you from unwanted negative slippage. The messages you received indicate that the price you requested was no longer available in the market, and the best price that was available instead was outside of the Maximum Deviation tolerance you had set for your order. You can read more about the Maximum Deviation feature on our MT4 platform in the following discussions:

  1. http://www.forexfactory.com/showthre...11#post7764911
  2. http://www.forexfactory.com/showthre...38#post7818138

  • #5,359
  • Oct 31, 2014 12:16pm Oct 31, 2014 12:16pm
If FXCM provides the traders with NDD execution, how would you explain this disclaimer from your own website?
A. There is a Dealing Desk after all, and you khm, lied to your client here.
B. No money for website maintenance
C. Both A and B are correct answers.


Execution Disclaimer:
When trading Forex on both FXCM's Dealing Desk and No Dealing Desk (NDD) execution models, FXCM is the final counterparty to these transactions. In both execution models FXCM aggregates the bid and ask prices from a pool of liquidity providers. With NDD execution, the quotes that are displayed on FXCM's platforms are the best available direct bid and ask quotes received from liquidity provides. In some circumstances, depending on account type, a markup will be added to the spread. Aside from the spread between bid and ask prices, with NDD execution, the only trading cost is a fixed lot-based commission applied by FXCM at both the open and close of the trade. On the Dealing Desk execution model FXCM can act as the dealer on some or all currency pairs. There are also back up liquidity providers that fill in whenever FXCM does not act as the dealer. Please note that FXCM's Dealing Desk employs fewer liquidity providers than the No Dealing Desk execution option.
there is always, always another trade!!
  • #5,360
  • Oct 31, 2014 12:32pm Oct 31, 2014 12:32pm
Quoting profitfarmer
If FXCM provides the traders with NDD execution, how would you explain this disclaimer from your own website?
D. In the past FXCM used to offer traders the option of either NDD or DD forex execution. Traders who regularly visit this discussion thread will know that I've posted about that option many times: http://www.forexfactory.com/showthre...57#post6693557

However, with FXCM's recent introduction of new pricing on our No Dealing Desk (NDD) forex execution, we no longer offer the DD option to new clients on our website, since our new pricing offers traders the best of both world with low pricing and NDD execution: http://bit.ly/1shNooZ

That said, we have some existing clients still on DD forex execution, and that's the reason for the disclaimer.
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