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EXNESS official representative

  • #401
  • Sep 23, 2014 12:17am Sep 23, 2014 12:17am
Quoting profitfarmer
Long story short, I got a very funny fill, but nevertheless when I was intended to close the trade, I got off quote message repeatedly...first support person offered that it is probably due low liquidity...on ECN...!
Just like to inform the forum, that the previous problem I experienced on my ECN account with an order being displayed as OFF QUOTE and for the repeated tries was unable to close...
I am happy to say that the problem is SOLVED.
Exness did fair, from ECN log RECALCULATED the original order rice when close order first got requested, and deposited back the difference to MY ACCOUNT.

I am glad that now all is back to order. thanks!
there is always, always another trade!!
  • #402
  • Sep 23, 2014 3:43am Sep 23, 2014 3:43am
Forecast for the week September 22, 2014 - September 26, 2014

http://cs618824.vk.me/v618824372/1d71b/HRlsQG0ShYg.jpg

According to last week's results, the world's reserve currency has significantly strengthened in the FOREX market against the background of a reduction in the US FRS monthly program of QE3 asset purchases down to 15 billion dollars. We believe that the growth of long-term interest rates on the US government bonds will facilitate the settlement of carry trade transactions in the EURUSD and USDJPY pairs.

At the end of this week, attention should be paid to the third estimate of the US GDP for the 2nd quarter of 2014. A revision of the growth rates for the US key macroeconomic indicators from 4.2% (m/ m) to 4.6% (m/ m) will increase the likelihood of increasing the federal funds rate in Q.1 2015. During the week, the EURUSD pair may be lower to the 1.2750 level, and the USDJPY pair may test the 110.00 mark.

After the referendum held in Scotland, which turned out to be a success for the UK, a resumption of demand for British assets can be expected. In relation to the GBPUSD pair, which came down by 2 figures on September 19, opening a long position at the support level of 1.6250 should be considered.

On September 23, the Aussie, Kiwi and Loonie commodity currencies will closely monitor the HSBC bank's preliminary evaluation of the business activity index in China's manufacturing sector. The projected September decline in the PMI index from 50.2 p. to 50.0 p., will emphasize the correct control measures taken by the Chinese regulator in order to stimulate the national economy. During the week, the pair AUDUSD, NZDUSD and USDCAD may test the 0.8850, the 0.8050 and the 1.1000 respectively.

Source
_________________________

Risk Warning: Trading leveraged products such as CFDs involves substantial risk of loss and may not be suitable for all investors. Trading such products is risky and you may lose all of your invested capital.
  • #403
  • Sep 26, 2014 5:13am Sep 26, 2014 5:13am
Quoting profitfarmer
{quote} Just like to inform the forum, that the previous problem I experienced on my ECN account with an order being displayed as OFF QUOTE and for the repeated tries was unable to close... I am happy to say that the problem is SOLVED. Exness did fair, from ECN log RECALCULATED the original order rice when close order first got requested, and deposited back the difference to MY ACCOUNT. I am glad that now all is back to order. thanks!
It's nice to hear it. In this way they are ok.
I think exness is one of few brokers who really honestly works with traders.
  • #404
  • Sep 28, 2014 8:55am Sep 28, 2014 8:55am
Quoting Vaclav_Treti
{quote} It's nice to hear it. In this way they are ok. I think exness is one of few brokers who really honestly works with traders.
no joke.. I also like exness.. so far dealing with them is good

I had more than a few hiccups dealing with them, and most of the time they come thru.

I hope other brokers learn from them.

Always, when I see people complain in here, I always trust exness will get to the bottom of the issue and solve it with a smile on the complainant's face.

I believe they don't mind minor refunds, they are after the bigger pool of traders.
bit . ly/fantestimonials
  • #405
  • Sep 30, 2014 12:54am Sep 30, 2014 12:54am
Forecast for the week 29.09.2014-03.10.2014

http://cs623824.vk.me/v623824372/2d57/1ZPuPtM-Ujg.jpg

Last Friday, a revision of the US GDP from 4.2% (q/q) to 4.6% (q/q) for Q2 2014 helped the world's reserve currency to significantly strengthen its position in the FOREX market.

This week, the September statistics on the US labor market is capable of making the dollar bulls happy. Despite its significantly overbought value, the USDJPY pair will probably close above the 110.00 mark on October 3rd.

Strengthening of the dollar and the continued fall in commodity prices may adversely affect the Aussie, the Kiwi and the Loonie. During the week, we expect them to reduce to the levels of 0.8660, 0.7750 and 1.1250, respectively.

On Thursday 2 October, the foreign currency market participants will listen carefully to the ECB president M.Dragi's speech, who is likely to announce the launch of the parameters for the ABS program of asset purchases in the euro zone. In the context of an expansion of the money supply in the euro zone, the euro can be expected to decline to the 1.2600 level.

This week, the pound will discount the data on the balance of payments, the final assessment of the country's GDP for Q2 2014, as well as the September business activity indices in the UK's manufacturing and service sectors. Given the close relationship of the British and European economies, the reduction of the latter will probably hit not only the value of the euro, but also that of the pound. We assume that the GBPUSD pair will fall to the 1.6165 support level.
_________________________

Risk Warning: Trading leveraged products such as CFDs involves substantial risk of loss and may not be suitable for all investors. Trading such products is risky and you may lose all of your invested capital.
  • #406
  • Oct 3, 2014 10:22am Oct 3, 2014 10:22am
EXNESS having server capacity problems, not the first time.
Luckily, it is the DEMO ECN, and haven't experience it on live.
please, check 03/10/2014 the M5 timeframe or for that matter any...it is missing a total of 115 min. worth of candles...and right at the Nfp news...from 12.35pm GMT.
What really is annoying apart from from missing the data, it also mess up all the indicators, as the avarages once calculated, are calculated on these faulty data.
Would be nice to see this issue fixed. Many thanks.
there is always, always another trade!!
  • #407
  • Oct 6, 2014 4:41am Oct 6, 2014 4:41am
Quoting profitfarmer
EXNESS having server capacity problems, not the first time. Luckily, it is the DEMO ECN, and haven't experience it on live. please, check 03/10/2014 the M5 timeframe or for that matter any...it is missing a total of 115 min. worth of candles...and right at the Nfp news...from 12.35pm GMT. What really is annoying apart from from missing the data, it also mess up all the indicators, as the avarages once calculated, are calculated on these faulty data. Would be nice to see this issue fixed. Many thanks.
Dear profitfarmer,

We bring our apologies for the inconvenience.

Last Friday EXNESS conducted a preventive reboot and maintenance of the server demo ECN that is why some of our clients could have temporary limitations in trading on the demo server.
Now the server works in a normal condition.

Thank you for understanding.
  • #408
  • Oct 6, 2014 4:43am Oct 6, 2014 4:43am
New payment systems are available for ECN accounts

Beginning in September 2014, ECN account holders at EXNESS LIMITED (VC) will be able to make deposits and withdrawals using bank cards and various electronic payment systems, in addition to bank transfers.

One of EXNESS' fantastic features is many methods to make deposits and withdrawals for each account type. Today clients have access to more than 30 ways to perform transfers, including through popular electronic payment systems like WebMoney, Neteller, and Skrill (Moneybookers). Profits can be withdrawn to many of them instantly and without commissions.
These new options for performing transactions on ECN accounts mean that traders will be able to make deposits and withdrawals more quickly and comfortably.

Learn more about ways to make deposits and withdrawals, and about the relevant rules.


Risk Warning: Trading leveraged products such as CFDs involves substantial risk of loss and may not be suitable for all investors. Trading such products is risky and you may lose all of your invested capital.
  • #409
  • Oct 6, 2014 4:46am Oct 6, 2014 4:46am
Quoting EXNESS
{quote} Dear ybfjax, I have passed the information to the Technical Department, the specialists will check it one more time.
The issue with the leverage not updating instantly is confirmed to be mt4 issue, not on Exness side for now. So perhaps earlier there was an issue with autoupdate on Exness side. But if that is fixed, then MetaQuotes must then allow a terminal to update the leverage instantly. The way the terminal is now, the leverage statistic is not refreshed in real-time like a deposit/withdrawal. The terminal must login again to get the updated leverage stats.

It is unclear whether or not the leverage calculations are still done with the new leverage or the old leverage before the relogin attempt. If it is purely cosmetic, then it is not that bad. But the leverage is one statistic that needs a re-login to the server to get refreshed. We've spoken to MQ about this, and it is unlikely to be resolved anytime soon

Some options:
- use function to force re-login to an account [anyone know?]
- create an external program (like macro) that does this.
- manually relogin sunday evening after market reopen.

Again, perhaps when the leverage reverts to 1:2000 on sunday it is being done anyway at the broker server level. It's difficult to test this without actually placing a trade between the sunday open and the next re-login attempt. Mt4 usually only login again when it loses connection. Ideally a broker's servers are up 100%, except planned maintenance which usually only occurs at rollover time OR sometime weekend. The weekend doesn't count because the leverage is still 1:200 max. The only time to test is when leverage is returned to account default, which is sunday open - friday 5 hours prior to close. Although a relogin usually occurs between tuesday and thursday of the following week.

So thank you Exness for all you have done so far.
Measure trends automatically with zero lag
  • #410
  • Oct 6, 2014 8:50pm Oct 6, 2014 8:50pm
Is it possible to trade microlots?
  • #411
  • Oct 6, 2014 10:36pm Oct 6, 2014 10:36pm
Quoting EnoFX
Is it possible to trade microlots?
on the Cent and Mini account it is, on Classic and ECN it isn't.
there is always, always another trade!!
  • #412
  • Oct 7, 2014 12:23am Oct 7, 2014 12:23am
Quoting EnoFX
Is it possible to trade microlots?
Dear EnoFX,

Yes, you may trade with micro-lots (0.01 lot) on Cent and Mini account. To get more detailed information about types of accounts and conditions, please follow this link.
  • #413
  • Oct 8, 2014 5:44am Oct 8, 2014 5:44am
This week, the euro may fall to the level of 1.2400

Last week, the publication of the September labor market statistics in the US has considerably strengthened the position of the world's reserve currency in the FOREX market . Note that the drop in the unemployment rate in the United States to 5.9% will speed up the process of tightening monetary policy in the country. Our estimates suggest that the growth of the federal funds rate to 0.5% will be held at the end of Q1 2015.

Against the background of the imminent start of the program of purchases of securities in the eurozone, medium-term risks of euro's decline to the level of 1.2200 remain high. This week, we do not exclude the EUR/USD pair testing the level of 1.2400 due to the potential reduction of the industrial production and net exports in Germany and France in August.

On Thursday, October 9th pay attention to the meeting of the Bank of England. It is expected that in the context of low inflation of 1.5% (y/y) the British regulator will keep its key interest rate in the country at 0.5%, and will also leave unchanged the amount of asset purchases at 375 billion pounds. The GBPUSD pair will probably fall to the level of 1.5860.

Aussie could become the outsider this week The decline in employment in Australia for 30 thousand people expected in September together with a rise in unemployment to 6.2% will force investors to sell the AUD/USD pair . By the end of the week, we can not rule out the Aussie lowering to the level of 0.8550.

_____________________
Risk Warning: Trading leveraged products such as CFDs involves substantial risk of loss and may not be suitable for all investors. Trading such products is risky and you may lose all of your invested capital.
  • #414
  • Oct 8, 2014 7:52am Oct 8, 2014 7:52am
Hey Lost connection m im worried , got Live trading and doing very well and now what , Hope i dont have problem when it comes on
  • #415
  • Oct 9, 2014 4:41am Oct 9, 2014 4:41am
Quoting terminator12
Hey Lost connection m im worried , got Live trading and doing very well and now what , Hope i dont have problem when it comes on
Dear terminator12,

I have made the request to our IT-department and got the information that all servers work in a normal condition and there were not any problems. Also we didn't receive any claims in technical support from our clients.

To analyze the situation, would you be so kind, please, provide with more detailed information. It would be better if you have screenshots. You can send it to my email: [email protected]

Thank you!
  • #416
  • Oct 9, 2014 7:42am Oct 9, 2014 7:42am
Dear Exness , Please start PAMM ,,,,as soon as u can , Regard Malcolm ,
  • #417
  • Oct 9, 2014 8:26am Oct 9, 2014 8:26am
Mini account server just froze at 13:12....
the live chat support did it again, on the top of the action...mini account, 'k' suffix = market execution, claiming there is no price.

Maria, will send you email, screenshot, showing time of mt4, support chat, selected candles corresponding my order...hope there is a solution to this.
there is always, always another trade!!
  • #418
  • Oct 9, 2014 9:12am Oct 9, 2014 9:12am
it took 49 minutes, but the server, real2, is working again. I only experienced this server down on demo before...funny, this time the demo was working properly while the real server was down.
there is always, always another trade!!
  • #419
  • Oct 10, 2014 3:46am Oct 10, 2014 3:46am
Quoting terminator12
Dear Exness , Please start PAMM ,,,,as soon as u can , Regard Malcolm ,
Dear terminator12,

Our specialists work under the project of developing and launching PAMM-service for our clients. Unfortunately, exact date of it is unknown right now, but can be sure that the service will be available next year.
  • #420
  • Oct 10, 2014 3:49am Oct 10, 2014 3:49am
Quoting profitfarmer
Mini account server just froze at 13:12.... the live chat support did it again, on the top of the action...mini account, 'k' suffix = market execution, claiming there is no price. Maria, will send you email, screenshot, showing time of mt4, support chat, selected candles corresponding my order...hope there is a solution to this.
Dear profitfarmer,

I have got your letter and answered on it, please, check your email.

Yesterday there was an urgent technical maintenance on the server Real 2 that's why some of our clients could have temporary difficulties in trading on it.
Now the problem is solved and all servers works in a normal mode.

We sincerely apologize for this case!
If you have suffered many losses because of this situation, please, send me numbers of orders for examination on my email. The specialists will analyze the situation of the execution and will suggest the decision.

Thank you for understanding!
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