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  • #4,941
  • Jul 29, 2014 10:34am Jul 29, 2014 10:34am
Quoting juniorlcq
{quote} Thanks for your reply . As for the second comment , login in through the website is quite a good idea , but don't you think it will be more convenient for traders if they are able to access the data through MT4 immediately ? Especially programmers . Like I said , it's NOT professional enough though as it doesn't really solve the root of the problems .
Our single sign-on system which allows FXCM clients to log into multiple platforms (MT4, Mirror Trader, Trading Station Desktop, Mobile and Web) with one username and password has been convenient for many traders who want the ability to use different platforms depending on whether they are at home, work or traveling.

If you only use MT4, then I can understand your frustration that the swap rates and margin requirements do not appear directly on that platform. However, something to keep in mind is that these values don't change as often as currency rates. With the exception of Wednesdays and holidays, swap rates remain pretty much the same for weeks or months. Margin requirements can remain unchanged for even longer. When you do want to check the swap rates and margin requirements, you can easily do so via Trading Station Web using your MT4 login details: https://tsweb.fxcorporate.com/

Quoting juniorlcq
From my third comment , this is exactly what I mean ! There's absolutely something fishy about this . {image} Whenever you trade , it ALWAYS GO AGAINST you by 0.5 pips . I'm on NDD . Isn't this charging higher for all my trades ?
Thanks for providing this screenshot. The prices you see are not FXCM's retail NDD rates. If you are trading through an Introducing Broker keep in mind that they could be charging you an additional markup on the spread for services they provide you. If that is the case, information about these additional costs would have appeared in the fee disclosure agreement that your IB asked you to sign when you set up this account. If you have any questions about their fees, I encourage you to follow up with your IB directly. They should be able to explain their fees for the services you receive from them.

Quoting juniorlcq
As for my forth comment , by SECURING my trades I meant protecting with stop loss . Does this fall under stop orders as well ?
Yes, a stop loss order is a stop order that's used to close an open position when a specified price is reached. When a stop loss order is triggered, then it becomes a market order and will be executed at the best available price. Since the market is moving against you when a stop order is triggered, it's more likely for this order type to be triggered with negative slippage. It's important to keep in mind that with a stop loss order, even though negative slippage can be frustrating, it's better than the alternative which is for the order not to get filled at all. Think of a stop loss order like the brakes on your car. The faster the car is traveling the longer it will take for the brakes to stop, but it's better than having no brakes at all.

As I mentioned previously, negative slippage is most common with stop orders. By contrast, positive slippage is most common with limit orders. Limit orders such as the take profit you use to close an option position when a specified price is reached do not become market orders when triggered. That means they will only be filled if the price available in the market is at the specified price or better. That's why negative slippage is not possible with limit orders and positive slippage occurs frequently.

Referring back to the stats regarding FXCM trade execution:

  1. 73% of all orders had NO SLIPPAGE.
  2. 15% of all orders received positive slippage.
  3. 12% of all orders received negative slippage.
  4. Over 60% of all limit and limit entry orders received positive slippage.
  5. 53.32% of all stop and stop entry orders received negative slippage.

FXCM platforms provide traders with tools to minimize negative slippage and maximize positive slippage. In just the 6 months between August 2013 and January 2014, FXCM clients received $15.5 million in positive slippage.

  • #4,942
  • Jul 29, 2014 11:23am Jul 29, 2014 11:23am
Hi Jason,

Am I going to have a long grey beard by the time FXCM offers CFD shares or the Russel for example ?
Any news from that department ?
Thanks
Enter Signature
  • #4,943
  • Jul 29, 2014 12:14pm Jul 29, 2014 12:14pm
Quoting johninthai
Hi Jason, Am I going to have a long grey beard by the time FXCM offers CFD shares or the Russel for example ? Any news from that department ? Thanks
Hi John, no updates at this time. When I have information on this, I'll be sure to let you know.
  • #4,944
  • Jul 30, 2014 8:22am Jul 30, 2014 8:22am
Hi Jason,

is there any issue today ? It is not easy for me to place any trade (especially CFDs) today.
  • #4,945
  • Jul 30, 2014 8:46am Jul 30, 2014 8:46am
Quoting mithras
Hi Jason, is there any issue today ? It is not easy for me to place any trade (especially CFDs) today.
No issue here Mithras (UK). Traded 48 orders on the FTSE100 with no problem at all.
Full-time trader and loving it!
  • #4,946
  • Jul 30, 2014 10:21am Jul 30, 2014 10:21am
Quoting mithras
Hi Jason, is there any issue today ? It is not easy for me to place any trade (especially CFDs) today.
Hi Mithras,

Are you still having these problems? If you would like the Trade Services Team to investigate the execution of any trades on your account, you can use our online form to file a trade inquiry.
  • #4,947
  • Jul 31, 2014 5:01am Jul 31, 2014 5:01am
Hi Jason Rogers
I am facing problem with New MT4 version in few features which are now missing as under,

1) In the Navigator Window only Indicator section is available But the CUSTOMIZED INdicator Section in missing.
2) when I copy the Indicators into Indicator Folder its copied there,But when I open the MT4 Platform the copied indicators do not appear there Like wise the cusomized Templates also do not appear.

Now I am in trouble as all of mine custom Indicators and Templates do not load.

Kindly help me and fix the problem
Thanks
arasheed
  • #4,948
  • Jul 31, 2014 11:05am Jul 31, 2014 11:05am
I only trade the UK100. Is there any chance the new Real Volumes indicator might be made available for it?
Thanks...
Full-time trader and loving it!
  • #4,949
  • Jul 31, 2014 1:26pm Jul 31, 2014 1:26pm
Quoting Digitalis
I only trade the UK100. Is there any chance the new Real Volumes indicator might be made available for it? Thanks...
Hi Digitalis, while the Real Volume and Transactions indicators are currently available for the 14 most popular currency pairs, I'll post an update here should they become available for CFDs like UK100.
  • #4,950
  • Jul 31, 2014 2:08pm Jul 31, 2014 2:08pm
Quoting Jason Rogers
{quote} Hi Digitalis, while the Real Volume and Transactions indicators are currently available for the 14 most popular currency pairs, I'll post an update here should they become available for CFDs like UK100.
Well the FTSE100 is popular with me, doesn't that count for anything?

Ok thanks. Will wait with bated breath...
Full-time trader and loving it!
  • #4,951
  • Jul 31, 2014 4:51pm Jul 31, 2014 4:51pm
Quoting arasheed
Hi Jason Rogers I am facing problem with New MT4 version in few features which are now missing as under, 1) In the Navigator Window only Indicator section is available But the CUSTOMIZED INdicator Section in missing. 2) when I copy the Indicators into Indicator Folder its copied there,But when I open the MT4 Platform the copied indicators do not appear there Like wise the cusomized Templates also do not appear. Now I am in trouble as all of mine custom Indicators and Templates do not load. Kindly help me and fix the problem Thanks arasheed
Hi Arasheed,

The "Indicators" section and the "Customized Indicators" section have been combined in the new Navigator window of MT4.

If you don't see your customized indicators in that list, you've probably installed the files in the wrong location. In order to find the correct location, please go to File > Open Data Folder. An explorer window will appear. From there, go to the MQL4 folder and then the Indicators folder inside that.

You will then see the correct file location in the address bar of explorer. This file location will be unique to the copy of MT4 on your computer. For example, on my computer the location is: "C:\Users\jrogers\AppData\Roaming\MetaQuotes\Terminal\BB190E062770E27C3E79391AB0D1A117\MQL4\Indicators"
  • #4,952
  • Aug 1, 2014 12:25pm Aug 1, 2014 12:25pm
Are the orders on fxcm mobile market or limit? (entry, take profit, stop loss) What about on desktop? Do you have a choice?
  • #4,953
  • Aug 3, 2014 5:15am Aug 3, 2014 5:15am
Hi there,

in my opinion FXCM is the broker known for many, many server interruptions. After I read the ebook forex wars I understood this broker trick and why these
interruptions occur and closed my account with them.
  • #4,954
  • Aug 3, 2014 9:50am Aug 3, 2014 9:50am
Quoting Jason Rogers
{quote} Our single sign-on system which allows FXCM clients to log into multiple platforms (MT4, Mirror Trader, Trading Station Desktop, Mobile and Web) with one username and password has been convenient for many traders who want the ability to use different platforms depending on whether they are at home, work or traveling. If you only use MT4, then I can understand your frustration that the swap rates and margin requirements do not appear directly on that platform. However, something to keep in mind is that these values don't change as often as...
Thanks for the above information , it does clear my questions I asked previously .

As for the margin requirements , a 1:400 leverage account , by trading 100,000 units ( or 1 lot in MT4 ) I should be using a 250 USD for all the pairs I'm trading . But that's not the case as refer to the link you provided to me https://tsweb.fxcorporate.com/ .

May I ask how does FXCM calculate the margin ? What's the formula for it ?
  • #4,955
  • Aug 4, 2014 3:58am Aug 4, 2014 3:58am
You are basically correct: 100.000 USD exposure requires 250 USD at 400 leverage. Leverage is inverse of margin. But keep in mind that if you are 100.000 EUR long against the USD, it's not 250 USD collateral but 250 EUR.
  • #4,956
  • Aug 4, 2014 1:26pm Aug 4, 2014 1:26pm
Quoting fxways
Hi there, in my opinion FXCM is the broker known for many, many server interruptions. After I read the ebook forex wars I understood this broker trick and why these interruptions occur and closed my account with them.
You are one of the few here who has brains.
  • #4,957
  • Aug 4, 2014 3:46pm Aug 4, 2014 3:46pm
Quoting fxways
Hi there, in my opinion FXCM is the broker known for many, many server interruptions. After I read the ebook forex wars I understood this broker trick and why these interruptions occur and closed my account with them.
It's important to keep in mind that on FXCM's No Dealing Desk forex execution model, we have nothing to gain from you losing out on a trade due to server interruptions. That's because we offset all client orders one-for-one with our 10+ liquidity providers. We're don't take the risk on the other side of your trade, so we make the same amount of money from your trading volume whether you win or lose on your trades. We do this by applying a fixed pip markup to the best bid and ask prices we receive from our competing liquidity providers and that markup acts as a commission. That's why we don't have to resort to the kind of tricks you might have read about at other brokers.

Our industry leading trading volume means that FXCM platforms have been battle tested over many years across all market conditions. That said, tech issues can sometimes occur with any broker or exchange in any financial market. If one of our clients believes they were negatively impacted due to a tech issue on our part, they can request an audit of the trades in question. The Trade Services Team will perform a thorough investigation of what happened and make the appropriate correction to the account when needed.

Without knowing more details about your case, it would be difficult to determine whether what you experienced were server interruptions or something else. I'd be happy to look into this further for you if you provide more information about the trades in question. You can even use our online trade audit form to file a trade inquiry.
  • #4,958
  • Edited 4:10pm Aug 4, 2014 3:46pm | Edited 4:10pm
Quoting pbylina
Are the orders on fxcm mobile market or limit? (entry, take profit, stop loss) What about on desktop? Do you have a choice?
The same order types are available on the platforms FXCM offers including Trading Station (web, desktop and mobile), MT4 and NinjaTrader. Market orders and limit orders are available. Entry orders can be either stop orders (which become market orders when triggered) or limit orders. Take profit orders are limit orders which means they can only be filled at the price specified or better. Stop loss orders are stop orders which means they become market orders when triggered.

Here are execution stats on the over 43 million trades executed through FXCM from August 2013 and January 2014:

  1. 73% of all orders had no slippage.
  2. 15% of all orders received positive slippage.
  3. 12% of all orders received negative slippage.
  4. Over 60% of all limit and limit entry orders received positive slippage.
  5. 53.32% of all stop and stop entry orders received negative slippage.

The complete report can be found here: http://www.fxcm.com/advantages/forex...0000000MusRAAS

Some important highlights include the following:

  1. Limit and limit entry orders are the most likely to receive positive slippage
  2. Stop and stop entry orders are the most likely to receive negative slippage
  3. The Maximum Deviation feature on our MT4 platform and the Market Range feature on Trading Station allow traders to minimize negative slippage while still enjoying the full benefits of positive slippage: http://www.fxcm.com/products/trading...0000000MusRAAS

  • #4,959
  • Aug 4, 2014 5:36pm Aug 4, 2014 5:36pm
Quoting Jason Rogers
{quote} The same order types are available on the platforms FXCM offers including Trading Station (web, desktop and mobile), MT4 and NinjaTrader. Market orders and limit orders are available. Entry orders can be either stop orders (which become market orders when triggered) or limit orders. Take profit orders are limit orders which means they can only be filled at the price specified or better. Stop loss orders are stop orders which means they become market orders when triggered. Here are execution stats on the over 43 million trades executed through...
You forgot to mention the part that FXCM does not always pass on the positive slippage. You also forgot to mention that no other broker has been fined more than FXCM for dishonest practices.
  • #4,960
  • Aug 4, 2014 7:59pm Aug 4, 2014 7:59pm
Quoting midnight
{quote} You forgot to mention the part that FXCM does not always pass on the positive slippage.
FXCM takes regulations very seriously and believe it is in our clients' best interests to have regulatory oversight and transparency. That's why we are regulated in multiple jurisdictions across 4 continents. While not minimizing past issues, it's important to note how FXCM has actively worked with our regulators to resolve them and ensure the best possible trading environment for our clients.

The NFA and FCA actions for positive slippage are a case in point. When we first introduced No Dealing Desk forex execution in 2007, we did not pass on positive slippage on all order types. FXCM reimbursed current and former clients who were affected in full. In addition, the changes we made in 2010 mean that FXCM is now one of the only firms in the industry to pass on positive slippage on all order types including market and limit orders.

By contrast, some brokers may provide positive slippage on one order type but not others. Others might not provide positive slippage at all. Some brokers re-quote their clients when the price moves in their clients' favor but fail to re-quote when the price moves against them. There are no re-quotes at FXCM.

Furthermore, FXCM offers true limit orders on all the platforms we offer including MT4. That means our clients cannot receive negative slippage on their limit orders, only positive slippage. On the other hand, some brokers treat limit orders on MT4 like market orders when triggered opening up the possibility of negative slippage.

When FXCM was founded in 1999, we were one of the pioneers in what is still a relatively young and quickly evolving industry that is retail forex. The key to our continued growth and success while others have come and gone is due in no small part to our ability to adapt to and lead change in this market. The execution stats I included in my previous post are a testament to this. In those 6 months alone, FXCM clients benefited from over $15 million in positive slippage.

As one of the largest firms in the industry, we are under a greater amount of scrutiny and believe in leading the way in transparency.
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