GoMarkets Discussion

Well they have been losing a lot of clients to the other Aussie brokers over the last 2 years. That's what happens when they take their business for granted

What is the other aus broker?

http://www.forexbrokersaustralia.com.au/

Happy pip hunting

I have been with Go for a few years now but this is crap their dishing up the last couple nights. Funny when it happened, as the Euro went north leaving a fair gap.I am going to bail out as I think they may be in trouble as well. What's FXCM like now day's?

That doesn't include Pepperstone at least, maybe more.

Not everyone reads the forums. But even if they did, you don't have to panic bail on a broker just because of a few technical glitches.

A broker can go bust at any time; no prior warning or advertising is required. Although honestly I haven't been too pleased with the responses that I have received from their support recently.

I've been with GO for three years, haven't had any issues. Customer support has been satisfactory every time. However, the server infrastructure might need significant attention. We'll see what happens in the coming days.

Hi,



GO Markets have not posted on this forum of late but I would like to update you on some recent changes and imminent developments that will I hope positively affect clients. In addition we would also like to address the server disruption over the last couple of days.


GO Markets has last week moved back to Melbourne Australia and is pleased to see the return of original senior management to take GO Markets further within the industry


Due to this recent significant change we have the freedom to upgrade with many new products and enhancements planned that will ensure a high level of service for all clients in every country we service.


We are aware that the last couple of days there has been some server disruption and for that we apologise, this has been due to the move of our servers to a different high level co-location in advance of a planned move to direct inside the highly regarded and sought after LD4 Equinix facility. The LD4 facility is well known as one of the worlds highest level server locations for the Forex Industry and with our servers due to be switched to directly inside this facility it will ensure extremely low latency and accurate execution with many more extra planned features to announce shortly. Testing is underway as we speak and GO Markets will of course keep all clients up to date with the developments over the coming days.

Going back to the server disruption of the last couple of days , please contact our office directly and we will be more than happy to ensure that if any of your stops , limits or open trades were directly affected then we will take a look at these as a priority.


Thanks

Given all the drama, this is quite possibly the worst come back message I have ever read.

Hi Go Markets,

I rang your office twice today to find out what was happening. Both times as soon as I mentioned I was considering closing the account

they hung up on me . That is not good customer service .

Cheers

I have also been with them for many years with no issue bar the last couple days - Wow there down NOW again (5.57pm) I also run servers and a teckie - this is not good. would like to see this better handled.
MrG

No connection, once again...

I have had enough of these cowboys, changing tomorrow.

Price change in gold

Does your ass hurt, should I look for better broker?, one that does not chaise stops?

Can anyone on here recommend RELIABLE brokers, would prefer an Australian based one?or maybe I should be looking for two or three!!!!

Outage deleted one of my orders, it was in profit..

and now the time zone is messed up..

GO Markets are monkeys.

GoMarkets should have the courtesy, at least warn their clients of the server upgrade.
'Not happy Jan!"

I simply lost trust of this broker.
To data is not reliable. Screenshot data at the sametime.

Data seems to be 8-10 hours out, comparing against other brokers.

Looks like a get a night off.

Dammit.

Explain how I entered short before price even hit level

Even the save picture option changed...WTF

Go markets looks like Turd

Axitrader never have f#ck ups like these idiots. Make the move and you'll be grateful you did