Anyone having problems connecting to the VTSystems charting server? It started acting up around 4AM EDT this morning and as of 9:30AM EDT it still won't connect.
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Quoting LouDisliked.... in order to put a picture on the forum.
Could someone please give me some steps. I have a cordless mouse and keyboard which may be causing part of the problem.
Thank you.
LouIgnored
Quoting richx7DislikedDisconnects and VT crashing have been the biggest complaints from users. Every broker has disconnects, and MT4 handles them very well. When there is a disconnect MT4 sends a ping every 30 secs until a connection is made before trying to log in. Usually reconnection is less than a minute. The problem is with the software, and hopefully there will be changes made to VT and its servers so trading will be more stable.Ignored
Quoting chris09977DislikedThe next release of VT Trader will include some more changes in the connectivity protocols.
The single LED for connection status has been replaced with 3 separate LED's each of which corresponds to a service (trading, charting, streaming price quotes). Also, the ugly reconnection dialog window that locked you out of VT Trader while it was attempting to reconnect has been removed and replaced by a balloon popup window that is MUCH less intrusive and more informative for the user.
Additionally, over the next few releases several more additional connectivity/reconnection logic changes (along with more logging functionality) will likely be introduced making the logic and error reporting more robust all around.
Regards,
ChrisIgnored
QuoteDislikedTime to Export Environment I suppose. Just as a precaution.