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  • #3,101
  • Sep 25, 2012 3:18am Sep 25, 2012 3:18am
Quoting revoli
Now I am confused. There is a significant difference in price between say the web platform and the MT4 platform, on EURUSD it looks about 14 pips. So if I open a trade on the web platform and close it on MT4 I make a profit everytime. Same account, same login etc. Looking forward to a live account if that is the case.

Just spoken to your tech support. Apparently there is a prob with UK Demo feed. Perhaps you could just confirm in reply to this though that prices on demo and real accounts are same or thereabouts, otherwise makes a mockery...

UK demo feed, moving but totally different chart to on my Note confused me to, switched to Euro feed and all fine.

Why can't they ever screw it up, so it shows 3hours into the future
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #3,102
  • Sep 25, 2012 1:24pm Sep 25, 2012 1:24pm
Quoting revoli
Now I am confused. There is a significant difference in price between say the web platform and the MT4 platform, on EURUSD it looks about 14 pips. So if I open a trade on the web platform and close it on MT4 I make a profit everytime. Same account, same login etc. Looking forward to a live account if that is the case.

Just spoken to your tech support. Apparently there is a prob with UK Demo feed. Perhaps you could just confirm in reply to this though that prices on demo and real accounts are same or thereabouts, otherwise makes a mockery...
Hi revoli,

Thanks for the post, and I can confirm that the demo accounts use the same price feed as the live accounts. As you mentioned in speaking with tech support, there was a technical issue earlier this morning with the UK demos which caused this problem. If there ever is a tech issue that impacts your trading on a live account, our audit team will review the issue and make any necessary adjustments. We also update the website www.fxstatus.com when there is any issue impacting live accounts.

Jason
  • #3,103
  • Sep 26, 2012 3:29am Sep 26, 2012 3:29am
I have to say after reviewing a whole range of reviews online about FXCM and other brokers , I have to say it seems most people who criticize FXCM just have no real trading strategy and money management rules in place. They simply like to piss and moan about there misfortune. My experience of 2 years with FXCM has been good and no i certainly have not been a profitable trader during this time of learning. not until recently have I started being truly profitable by cementing rules regarding why I take trades and setting an appropriate R:R and using sustainable margin. Even now I still occasionally make small errors in my thinking.

I accept I will lose trades, but will win in the long run. patients and discipline is key.

Taming a Lion is not easy if we are lax or unprepared we will be hurt.

FXCM has always provided good service and product in my opinion. In the meantime ill trust the regulators to do there job because spinning conspiracy theories is pointless.

never stop learning
  • #3,104
  • Sep 26, 2012 6:53am Sep 26, 2012 6:53am
Quoting treign
I have to say after reviewing a whole range of reviews online about FXCM and other brokers , I have to say it seems most people who criticize FXCM just have no real trading strategy and money management rules in place. They simply like to piss and moan about there misfortune. My experience of 2 years with FXCM has been good and no i certainly have not been a profitable trader during this time of learning. not until recently have I started being truly profitable by cementing rules regarding why I take trades and setting an appropriate R:R and using...
Correct, losing is always someone elses faults nobody will accept that its there fault and because of this no learning will happen.

Wouldn't trade anywhere else, but I do prefer to trade via TradeInterceptor off a tablet rather than FXCM's own app, just suites scalping better.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #3,105
  • Edited 1:11pm Sep 27, 2012 12:38pm | Edited 1:11pm
Growing stronger than ever..... Good time to buy FXCM shares?

Barclays Stockbrokers Partners with FXCM for Retail Forex Offering
http://www.cnbc.com/id/49193470

Quote
NEW YORK, Sep 27, 2012 (BUSINESS WIRE) -- FXCM Inc. (NYSE: FXCM) and Barclays Stockbrokers have joined forces as Barclays launches Barclays Margin FX, a unique retail forex trading offering.

Official website:
https://www.barclaysmarginfx.com/


cheers
  • #3,106
  • Sep 28, 2012 12:09am Sep 28, 2012 12:09am
Hey Jason. I have another idea for TS2. Could you pass a note on to the programmers to make the dynamic cross hair disappear when the mouse leaves the chart, like it does on thinkorswim? Gracias!
Get money, don't let money get you. @kauaiforex
  • #3,107
  • Oct 2, 2012 8:36am Oct 2, 2012 8:36am
Quoting NoJobRob
Hey Jason. I have another idea for TS2. Could you pass a note on to the programmers to make the dynamic cross hair disappear when the mouse leaves the chart, like it does on thinkorswim? Gracias!
Thanks for the suggestion, Rob

I've passed it onto our programmers
  • #3,108
  • Oct 3, 2012 9:45am Oct 3, 2012 9:45am
Dear Jason,

Is it possible to include option to close selected positions from different pairs simultaneously, instead close of all positions or close all in single pair under TS mobile?

Have a nice day, thanks and cheers!
  • #3,109
  • Oct 3, 2012 1:31pm Oct 3, 2012 1:31pm
Quoting zam4ever
Dear Jason,

Is it possible to include option to close selected positions from different pairs simultaneously, instead close of all positions or close all in single pair under TS mobile?

Have a nice day, thanks and cheers!
Hi Zam,

Sounds interesting, but I want to make sure I understand exactly what you're trying to do with this option Could you give me an example of how this would be used?

Jason
  • #3,110
  • Oct 4, 2012 11:59am Oct 4, 2012 11:59am
Quoting Jason Rogers
Hi Zam,

Sounds interesting, but I want to make sure I understand exactly what you're trying to do with this option Could you give me an example of how this would be used?

Jason
As example, let say I have 10 opened positions:

EUR/USD
Position 1
Position 2

XAU/USD
Position 3
Position 4

XAG/USD
Position 5
Position 6

EUR/CHF
Position 7
Position 8
Position 9
Position 10

And I would like to select following positions and close all of it at the same time, with a single click or touch:

Position 1, 2, 4, 5, 8, 10.

Thank you and cheers
  • #3,111
  • Oct 4, 2012 5:59pm Oct 4, 2012 5:59pm
Quoting zam4ever
As example, let say I have 10 opened positions:

EUR/USD
Position 1
Position 2

XAU/USD
Position 3
Position 4

XAG/USD
Position 5
Position 6

EUR/CHF
Position 7
Position 8
Position 9
Position 10

And I would like to select following positions and close all of it at the same time, with a single click or touch:

Position 1, 2, 4, 5, 8, 10.

Thank you and cheers
Hi Zam,

Let me know if this existing functionality on the Trading Station matches what you want. As shown below, you can select multiple trades in the Open Positions window at the same time by holding down the <Ctrl> key while clicking on the ticket numbers.

http://imageshack.us/a/img696/8624/s...ionstoclos.png


You can then right click on one of the tickets and select "Close Position" from the menu that appears as shown below.

http://imageshack.us/a/img443/6873/c...sitionmenu.png


Then you will see a Close Positions window appear, and you can close all your selected trades simultaneously from here by clicking OK as shown below.

http://imageshack.us/a/img845/147/cl...tionwindow.png


Jason
  • #3,112
  • Oct 4, 2012 8:31pm Oct 4, 2012 8:31pm
Quoting Jason Rogers
Hi Everyone,

Here's a video preview of the upcoming FXCM Expo in Las Vegas to be held November 2-4:

http://img692.imageshack.us/img692/8...12august28.png



Hope to see you there!

Jason
There are only 4 weeks left until the FXCM Expo in Las Vegas to be held November 2-4. In a new addition to the schedule, CNBC TV Show “Money in Motion” contributors Kathy Lien, Boris Schlossberg, Todd Gordon and Amelia Bourdeau will be hosting a special panel to analyze the latest market trends and events and engage the audience on trading sentiment.

http://imageshack.us/a/img856/8622/expobannern.png



You can take part in the discussion at the FXCM Expo with these leading experts. Admission is free, but seating is limited. Click here for details on the speakers and on how to register.

http://imageshack.us/a/img341/4711/exposignup.png

  • #3,113
  • Oct 8, 2012 12:32pm Oct 8, 2012 12:32pm
Hi,

I opened a demo account at fxcm.co.uk but the current spread on euro is 2.6 pips currently. Why so large?

Another question is do you widen the spreads during news?

Thank you.

Quoting Jason Rogers
Hi Everyone,

FXCM is now offering lower spreads to clients with FXCM Australia and FXCM UK (coming soon to FXCM US). Below are the new spreads for twelve of the most popularly traded currency pairs. You can now pick the execution type that best fits your trading. Choose No Dealing Desk forex execution which we recommend for the best overall trading experience, or the new [url="http://www.fxcm.co.uk//execution-types.jsp#FXCMDealingDesk"]Dealing...
Trading = a mirror to your human flaws. Fix them or be fixed.
  • #3,114
  • Oct 8, 2012 6:27pm Oct 8, 2012 6:27pm
I am on a demo account with FXCM and have tried a few trades, not as many as I am used to do but I find it has all these small little bugs, opening and closing take long on occasion, I loose connection often (yeah I know what you are going to say, but this doesn't happen with Oanda that is open at the same time) or it says wrong sl or something of a kind and when I try again it does go through.

I'm curious if there is a significant difference with a live account when it comes to these issues.
Argue for your limitations, and sure enough, they're yours. Richard Bach
  • #3,115
  • Oct 8, 2012 7:48pm Oct 8, 2012 7:48pm
So I just heard something interesting from a friend about FXCM's "no dealing desk".

Apparently, their largest liquidity provider by far is a small firm called Effex Capital, which is owned by FXCM itself and was set up solely to act as a counterparty to FXCM clients. They sit on top of FXCM's liquidity pool with last look so that for every FXCM trade, they can choose whether to take it or pass it on to normal liquidity providers.

Can anyone confirm this? It would be interesting to know how much information is shared..
  • #3,116
  • Oct 8, 2012 11:08pm Oct 8, 2012 11:08pm
i have used both demo and live FXCM

live trades seem to have no execution problems

demo trades attract every error message imaginable and it has been happening for months and months

i can only assume FXCM have no interest in fixing demo issues

you would be forgiven for thinking FXCM prefers customers use live accounts

Quoting pipsel
I am on a demo account with FXCM and have tried a few trades, not as many as I am used to do but I find it has all these small little bugs, opening and closing take long on occasion, I loose connection often (yeah I know what you are going to say, but this doesn't happen with Oanda that is open at the same time) or it says wrong sl or something of a kind and when I try again it does go through.

I'm curious if there is a significant difference with a live account when it comes to these issues.
  • #3,117
  • Oct 9, 2012 11:26am Oct 9, 2012 11:26am
Quoting PeterE
you would be forgiven for thinking FXCM prefers customers use live accounts
you know you are correct. But I started off with Oanda on a practise account and that went fairly well, I had enough confidence to open up a live account with them based on my experience.

I would forgive them for having live accounts over practice, but when I have a tenant that introduces himself and he has old torn shoes and bad teeth I know exactly what kind of person this is. First impression...
Argue for your limitations, and sure enough, they're yours. Richard Bach
  • #3,118
  • Oct 10, 2012 4:58am Oct 10, 2012 4:58am
Quoting soso
Hi,

I opened a demo account at fxcm.co.uk but the current spread on euro is 2.6 pips currently. Why so large?

Another question is do you widen the spreads during news?

Thank you.
Hi Soso,

As I mentioned in this post you quoted, FXCM's new lower spreads are available on our new DD execution. Click here to register for a free demo account with FXCM's new lower spreads. You will see the spread for EUR/USD is typically 1.6 pips, a full pip less than on our NDD execution.

http://imageshack.us/a/img651/6861/n...ds2012sept.png


FXCM doesn't offer fixed spreads, because the prices you see on our platform are determined by what's being quoted to us from our liquidity providers, and their prices are constantly changing. The result is a variable spread. It's possible you may see spreads widen during news events, but that would mean our liquidity providers were widening their spreads because of market conditions. Even for our new lower spread accounts, we use the same No Dealing Desk price feed as a base to derive prices and execute orders as we use for NDD accounts. We take the best bid price and the best offer price from 10+ liquidity providers and add a pip markup.

A fixed-spread broker that tells you they will not widen their spreads during news events has to manage the additional risk they take on from quoting prices that may not reflect changes in the spreads coming from their liquidity providers. This could result in re-quotes for their clients. Since FXCM uses our No Dealing Desk price feed as a base to derive prices and execute orders on both our NDD and DD execution types, there no re-quotes on our platform.

Jason
  • #3,119
  • Oct 10, 2012 5:17am Oct 10, 2012 5:17am
Quoting pipsel
I am on a demo account with FXCM and have tried a few trades, not as many as I am used to do but I find it has all these small little bugs, opening and closing take long on occasion, I loose connection often (yeah I know what you are going to say, but this doesn't happen with Oanda that is open at the same time) or it says wrong sl or something of a kind and when I try again it does go through.

I'm curious if there is a significant difference with a live account when it comes to these issues.
Hi Pipsel,

What you describe is not typical of our demos. I would need some more details to determine what might be causing these tech issues you experienced. You can email me your demo login details at [email protected] and I can look into it for you. You can also contact our live support team 24 hours a day for help in real-time.

While we do dedicate more resources to our live servers than or demo servers, there is no reason you should be having the tech issues you described even on a demo. However, one thing that is different with our live accounts is that should a tech issue occur, there is a Trade Audit Committee that would investigate the matter and make the appropriate credit to your live account for losses resulting from a tech issue on our end.

Jason
  • #3,120
  • Oct 10, 2012 5:27am Oct 10, 2012 5:27am
Quoting fx_insider
So I just heard something interesting from a friend about FXCM's "no dealing desk".

Apparently, their largest liquidity provider by far is a small firm called Effex Capital, which is owned by FXCM itself and was set up solely to act as a counterparty to FXCM clients. They sit on top of FXCM's liquidity pool with last look so that for every FXCM trade, they can choose whether to take it or pass it on to normal liquidity providers.

Can anyone confirm this? It would be interesting to know how much information is shared..
Hi FX_insider,

I want to clarify some misinformation that your friend shared with you.

While FXCM does own a liquidity provider, the name of that company is Lucid Markets. It’s an institutional level liquidity provider in the forex market and to date has provided no liquidity to FXCM's retail no dealing desk execution. Here's a link to the press release when we announced our acquisition of 51% of Lucid.

Non-disclosure agreements mean that we don't normally name the 17 liquidity providers that stream prices on our No Dealing Desk feed. While the majority of liquidity providers in this list are banks, there are also some hedge funds and other financial institutions, one of which is Effex Capital . However FXCM does not own them, nor do they have control over what orders can go to other liquidity providers.

To give you an idea of how the order volume on our No Dealing Desk is distributed among liquidity providers, I can refer you to the graphic below from our 2010 annual report (the last time we published this information). All liquidity providers on our No Dealing Desk feed stream prices to FXCM, and FXCM's automated system takes the best bid and best ask prices from these competing providers to pass onto our clients with our added markup.

http://imageshack.us/a/img42/553/lps.png


Jason
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