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GoMarkets Discussion

  • #2,641
  • Aug 18, 2011 10:11am Aug 18, 2011 10:11am
Quoting GoMarkets
Hi,

It is really a two part thing.

Firstly the Australian regulations are very tight on these things. I couldnt really compare with the US as I have never studied them!

The other side of things is that we are obliged to follow a compliance procedure. Once that procedure is created we have to stick to it, even it is deemed by other to be wrong. If we go against our procedures, we are in breach. It goes without saying that we do not want to do that!
I'm sure you will consider alternatives that will still keep you in compliance

I'm surprised that western union / money gram is not considered. Not as cheap as a wire transfer or debit card or paypal, but very fast once you release it.
Measure trends automatically with zero lag
  • #2,642
  • Aug 19, 2011 12:00am Aug 19, 2011 12:00am
Quoting Wacky Canuck
Since someone has bought up mobile trading, is there any chance you guys might be able to consider some kind of partnership with XoGee trader at xogee.com ?

The reason I ask is because so far as I know, this is the only company I have come across that offers a functional mobile MT4 platform for blackberry and not just android/iPhone.

Cheers
Hi,

Whilst I can say we have not yet finalised anything, I have looked at Xogee, and it does look good. It is certainly one of the options, especially as they have alternatives for Blackberry.

Thanks,
Chris
  • #2,643
  • Aug 19, 2011 1:06am Aug 19, 2011 1:06am
Just checked out Xogee. Looks good. I like Trade Interceptor. The GOmarkets app is a bit clunky.
FF journal: Peaks and Troffs
  • #2,644
  • Aug 19, 2011 7:18am Aug 19, 2011 7:18am
Quoting mohan76
I have never seen this much quicker withdrawal processing in my trading life, i made 2 request both processed withing 15 mins. of request.

it would be nice if you move to electronics withdrawal request instate of paper one. (i am a green lover)
Also would be nice to have 24/24 deposit processing not only during asia session. Even IF I would like more withdrawing than deposit

Regards
13
Brokers are angels
  • #2,645
  • Aug 19, 2011 9:54am Aug 19, 2011 9:54am
Quoting Wacky Canuck
Hey Chris,

Since you didn't answer my previous post in this topic, maybe you'll catch this one.

Since someone has bought up mobile trading, is there any chance you guys might be able to consider some kind of partnership with XoGee trader at xogee.com ?

The reason I ask is because so far as I know, this is the only company I have come across that offers a functional mobile MT4 platform for blackberry and not just android/iPhone.

Cheers
Hi mate,

I just checked out xoogee ... Ive used this live since "pepperstone" uses the same company for their iphone app.. And its quick, good charts and very easy to use ...

Hope gomarkets look into this.
  • #2,646
  • Edited Aug 20, 2011 4:06am Aug 19, 2011 11:13am | Edited Aug 20, 2011 4:06am
Quoting fx13
Also would be nice to have 24/24 deposit processing not only during asia session. Even IF I would like more withdrawing than deposit

Regards
13
go work only during Australian business time , your request will processed within 24 hours if your in different time zone (unless Friday,sat)

yes, 24h top up would be nice.
Mohan
  • #2,647
  • Aug 21, 2011 10:18am Aug 21, 2011 10:18am
is there many branches or offices but australia office for gomarkets !?
  • #2,648
  • Aug 21, 2011 8:58pm Aug 21, 2011 8:58pm
Quoting sparten
is there many branches or offices but australia office for gomarkets !?
http://www.gomarketsaus.com/aboutus/contact-us/
Mohan
  • #2,649
  • Aug 22, 2011 5:40am Aug 22, 2011 5:40am
I am confuse about this company !

I filled my application online as learner account and sent my document at friday . and chatted with support and they told my application in process now and it will take 1 or 2 hours and the new account details will send to me

I chatted after 6 hours .. europe office answer me and told me that . Australia office sleep now . and I can check it at monday

I chatted support today. and they asked me about my email and the email I sent my documents and after minute the support told me . I have to fill the online application and send my documents !! I told that I did all that .
the support told that we cant find your document I asked for double check and send me email . I didnt receive any responding yet

I hate that because I am confuse . once Australia answer and another europe and sometime they ask to send my document for deferent emails !!

any advice !?
  • #2,650
  • Aug 22, 2011 6:37am Aug 22, 2011 6:37am
Hi Guys just a few recommendations if I may.

Debit cards / VISA cards for our trading accounts. Is this possible?

If not then how about withdrawels to credit cards, I know you don't like funding from cc's because of fraud, but withdrawels would be really good as it gets passed all the bank fee's which would mean withdrawels cost gomarkets less aswell.

Android GoTrader App: The android market is massive here in the UK. Samsung, HTC and Sony Ericson have a bigger market share than apple ipad / iphone.

Just a quick note to say I 100% recommend go markets, I've never been slipped massively, i've never placed a trade and been slipped into the red. Slippage is around 0.5 pips which is nothing. I'm not a news trader though, and when NFP comes out I stay away from the order button.

I personally don't trade news in the forex although when I was trading the stock market we had probs when RNS's were released, all brokers suffered from this, it's just what happens when traffic is high, market orders get slipped hard and delays happen. The best thing to do is setup limit orders prior to the event.
  • #2,651
  • Aug 22, 2011 8:29am Aug 22, 2011 8:29am
Quoting bluebulluk
Hi Guys just a few recommendations if I may.

Debit cards / VISA cards for our trading accounts. Is this possible?
.
go accept credit card payment

edit : ops Not currently available for European residents
Mohan
  • #2,652
  • Aug 22, 2011 3:19pm Aug 22, 2011 3:19pm
11/08/22 at 22:08 your server time, it took mt4 23 seconds to execute a trade after i placed it ????

This is the most commonly reported problem with Go and the only issue that is always simply dismissed always as "problem on our end"

no reason for me to even post this up as all your systems show running super, servers great, connection great, etc.....

than why is this happening to so many people

its a toss of a coin weather I will get a 0.5 second execution or a 10 second + execution

very frustrating I still give Go 4 stars out of 5...... minus one star simply due to this common issue
  • #2,653
  • Aug 22, 2011 10:32pm Aug 22, 2011 10:32pm
Quoting sparten
I am confuse about this company !

I filled my application online as learner account and sent my document at friday . and chatted with support and they told my application in process now and it will take 1 or 2 hours and the new account details will send to me

I chatted after 6 hours .. europe office answer me and told me that . Australia office sleep now . and I can check it at monday

I chatted support today. and they asked me about my email and the email I sent my documents and after minute the support told me . I have to fill the online application...
Hi Sparten,

Can you PM me your details so I can look up your account application and see what is occuring and if there is any hold up?

Thanks,
Chris
  • #2,654
  • Aug 22, 2011 10:33pm Aug 22, 2011 10:33pm
Quoting Sobepro
11/08/22 at 22:08 your server time, it took mt4 23 seconds to execute a trade after i placed it ????

This is the most commonly reported problem with Go and the only issue that is always simply dismissed always as "problem on our end"

no reason for me to even post this up as all your systems show running super, servers great, connection great, etc.....

than why is this happening to so many people

its a toss of a coin weather I will get a 0.5 second execution or a 10 second + execution

very frustrating I still give Go 4 stars out of 5.........

Can you email me or PM your account details so I can have a look on the logs and then check the execution times you have been getting?

Thanks,
Chris
  • #2,655
  • Aug 23, 2011 2:03am Aug 23, 2011 2:03am
Quoting GoMarkets
Hi Sparten,

Can you PM me your details so I can look up your account application and see what is occuring and if there is any hold up?

Thanks,
Chris
my documents sent to Australia office . so when I chatted with NL office they told me we havnt your documents.
  • #2,656
  • Aug 23, 2011 3:18am Aug 23, 2011 3:18am
Chris,

any plan to introduce USD index feed ?

Thanks
Mohan
Mohan
  • #2,657
  • Aug 23, 2011 7:44pm Aug 23, 2011 7:44pm
Chris

There is a lot to like about GoMarkets but one thing that I just cannot understand, nor like, is the re-starting of your servers just as the Australian Stock Market and the Japanese currency markets are opening. Why can't you re-start when it's required around 08:00am EST instead of 10:00am EST?
  • #2,658
  • Aug 23, 2011 8:02pm Aug 23, 2011 8:02pm
Hi Chris,
what's going on with those outages ? ... they are happening now more often then it used to in a past ... without any notification.
I was lucky to close my trade just shortly before, but otherwise it would be a quite frustrating experience indeed ...
Attached Image (click to enlarge)
Click to Enlarge Name: outage.jpg Size: 280 KB
  • #2,659
  • Aug 24, 2011 12:42am Aug 24, 2011 12:42am
LOL No Answer @ DareXau???I am curious about this fact, too.....
Why the Market Makers call themselves Brokers???
  • #2,660
  • Aug 24, 2011 2:28am Aug 24, 2011 2:28am
The data feed today is absolutely terrible - long freezes at regular intervals. Not good enough.
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