Disliked
We did send out a message to clients through the MetaTrader, rather than through email and we will continue to keep clients informed of any changes.
ChrisIgnored
OK so right Now,, I am not connected again..... 6:18am PST
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Disliked
We did send out a message to clients through the MetaTrader, rather than through email and we will continue to keep clients informed of any changes.
ChrisIgnored
Dislikedwhat about the other Two Data Centers (DC)?
MailBox- within MetaTrader on Aug 31th
""Dear Client,
As you will be aware, the trading server for all MetaTrader4 providers is required to perform a daily optimisation and restart in order to preserve the health of the trading server. Previously we had set the scheduled daily restart to be at 02:50 server time (10.50am AEST), which coincides with one of the quietest periods of the day for trading volumes. However, recently we have had a number of clients request that we change the restart time...Ignored
DislikedHi,
Thought we would update on yesterdays outage.
As most will be aware we have over the past few days been testing our disaster recovery procedures, this has meant a complete switch to backup servers to ensure that they operate effectively during normal trading conditions.
This could not be performed at a weekend due to no trading activity.
The switch back to the live server occurred earlier and as most of you noticed took a litle longer than we anticipated.
I'm pleased to say we are now running back on our main servers ás normal and all...Ignored
DislikedSuggestion:
It would be good GoM to inform her clients in writing about the future systems upgrade or switch in order to prevent unpleasant feeling towards your service(s) like these two past outrages in 2-3 weeks.
For instance the "upcoming weeks." When will be the actual date?
CheersIgnored