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FXCM Discussion

  • #1,201
  • Jun 30, 2010 8:10am Jun 30, 2010 8:10am
Quoting Gcapman
How do we know when our Micro accounts at FXCM are NDD?
Hi Gcapman,

Client services can review your account to confirm for you or please feel free to email me ([email protected]) with your account number and I can check also. While several thousand micro accounts have already been moved, I'm still waiting on confirmation for when the final move will take place meaning 100% of micro accounts are NDD.

Jason
  • #1,202
  • Jul 9, 2010 3:17pm Jul 9, 2010 3:17pm
Jason,

I am trend trading and have signals set up for MA crossovers on several pairs on daily charts. Question is when does the friday daily candle close? Seems like not until some time on Sunday afternoon. If so when would my cross signal activate?
  • #1,203
  • Jul 9, 2010 3:18pm Jul 9, 2010 3:18pm
Here's the schedule for next week's webinars and live trading coverage with DailyFX:

Tue (Jul 13th, 10:00 EST) – Trading the Dollar, Equities and Gold with John Kicklighter
Wed (Jul 14th, 8:30 EST) – US Advanced Retail Sales (JUN) with John Rivera
Thu (Jul 15th, 18:45 EST) – New Zealand CPI (2Q) with Ilya Spivak
Fri (Jul 16th, 9:55 EST) – UofM Consumer Confidence (JUL P) with David Song

Coverage starts 10 minutes before the economic release, and the chat room and video feed is found here .


Have a great weekend!
  • #1,204
  • Jul 9, 2010 3:40pm Jul 9, 2010 3:40pm
Quoting sloanman
Jason,

I am trend trading and have signals set up for MA crossovers on several pairs on daily charts. Question is when does the friday daily candle close? Seems like not until some time on Sunday afternoon. If so when would my cross signal activate?
Hi sloanman,

The Friday candle is finished, but you won't see any movement on the moving average (and potential cross over) until the next candle begins on Sunday at 5pm EST. The new candle on Sunday needs to start for it's closing price to be incorporated in the moving average.

Hope that helps.

Jason
  • #1,205
  • Jul 9, 2010 3:45pm Jul 9, 2010 3:45pm
Quoting Jason Rogers
Hi sloanman,

The Friday candle is finished, but you won't see any movement on the moving average (and potential cross over) until the next candle begins on Sunday at 5pm EST. The new candle on Sunday needs to start for it's closing price to be incorporated in the moving average.

Hope that helps.

Jason
Thank you.

Have a good weekend.
  • #1,206
  • Jul 12, 2010 10:07am Jul 12, 2010 10:07am
Hello,

Do they allow to news trading? It's possible or slippage is too big and spread is very widely during the news?
  • #1,207
  • Jul 12, 2010 10:50am Jul 12, 2010 10:50am
Quoting Cancer0s
Hello,

Do they allow to news trading? It's possible or slippage is too big and spread is very widely during the news?
Dont even TRY news trading with FXCM. (or ANY trading for that matter) - You will get spanked HARD!!
  • #1,208
  • Jul 12, 2010 11:14am Jul 12, 2010 11:14am
Quoting Cancer0s
Hello,

Do they allow to news trading? It's possible or slippage is too big and spread is very widely during the news?
You can trade during news events. FXCM uses No Dealing Desk execution so there are no restrictions on what type of strategy you can use, including trading during the news and scalping. There are no re-quotes and no restrictions on how close you can place stops, limits and entry orders to the current market price on forex transactions.

Because FXCM is not making the market and trades are offset back to back with another bank or financial institution, your trade is subject to being filled according to available liquidity. Slippage is possible. If you plan to use market orders to enter and exit trades, there are two order types you can choose from: At Best and Market Range. At Best guarantees order execution, but the order can be slipped depending on where liquidity is available. Market Range allows you to select a range of prices (if any) you're willing to accept for slippage. So you have more control over where the order is filled, but less certainty over execution.

Around news events you may see spreads widen because the banks are protecting themselves due to uncertainty with the release. They're going to charge more to take on that risk.

Please let me know if you have any additional questions.

Jason
  • #1,209
  • Jul 12, 2010 11:15am Jul 12, 2010 11:15am
Jason,

Does FXCM have any plans on extending the Friday close to the normal interbank closing time of 5pm EST? How about for just the ActiveTrader platform?

If not, is it possible to trade via a phone agent during the 4pm-5pm hour on Friday?
  • #1,210
  • Jul 12, 2010 11:32am Jul 12, 2010 11:32am
Quoting Trader KGB
Jason,

Does FXCM have any plans on extending the Friday close to the normal interbank closing time of 5pm EST? How about for just the ActiveTrader platform?

If not, is it possible to trade via a phone agent during the 4pm-5pm hour on Friday?
Hey Trader KGB,

No plans to modify the trading hours. The last time we modified trading hours was a few (many) years ago when the trading open was changed from 2:15pm to 5:15pm EDT on Sunday. The trading desk bases the open close time on liquidity versus how it would affect spreads and execution.

-Jason
  • #1,211
  • Jul 12, 2010 7:30pm Jul 12, 2010 7:30pm
So if you phone the desk, can they execute trades during that final hour (4-5pm Fri), or is it a hard close at 4pm for all trading including calling in?

(I know it's somewhat rare to have market movements then, but it does happen)
  • #1,212
  • Jul 13, 2010 8:38am Jul 13, 2010 8:38am
Quoting Trader KGB
So if you phone the desk, can they execute trades during that final hour (4-5pm Fri), or is it a hard close at 4pm for all trading including calling in?

(I know it's somewhat rare to have market movements then, but it does happen)
It's a hard close, so all trading (both by phone and online) stops at 4pm.
  • #1,213
  • Jul 14, 2010 9:18am Jul 14, 2010 9:18am
For the FXCM clients....need your feedback on this.

We're developing a way to communicate important notifications to clients in real-time for events such as holiday hours, changes in rollover, platform updates, expirations for oil contracts, stock index adjustments for dividends, etc. In short, the feed includes anything that could have an impact on your trading which you would like to receive notifications about in real time, rather than having us put together an email and blast everyone. The feed is located here http://www.twitter.com/fxcmupdate and is still in its infancy.

What other types of updates would you like to see in the feed (other than what I have listed) and where would you like to see it placed for you to keep track of it? I've heard that the next update to FX Trading Station II will have a window allowing you to add RSS feeds, and an idea is to include the FXCM Update feed as a default in the RSS window. Thoughts?


Also regarding FX Trading Station II, just found out this morning that FXCM won the 2010 Best Retail Trading Platform at the FX Week e-FX Awards. Second year in a row!
  • #1,214
  • Jul 15, 2010 10:16am Jul 15, 2010 10:16am
why do i keep getting logged off of FXTS2 every 10 to 15 hours? it's getting annoying. this isn't just a simple disconnect, a signal is being sent to actually log me off which makes me lose all my chart placements and settings. this has been going on since last thursday. this is on my live account.
  • #1,215
  • Jul 15, 2010 10:19am Jul 15, 2010 10:19am
Quoting sonicpunk32
why do i keep getting logged off of FXTS2 every 10 to 15 hours? it's getting annoying. this isn't just a simple disconnect, a signal is being sent to actually log me off which makes me lose all my chart placements and settings. this has been going on since last thursday. this is on my live account.
Hi sonicpunk32,

Can you contact me directly at [email protected] or tech support via chat or phone so that we can troubleshoot with you.

Thanks,

Jason
  • #1,216
  • Jul 17, 2010 3:24am Jul 17, 2010 3:24am
Quoting mihazupan1
I created a demo account and downloaded a demo platform. I really like the interface and the simplicity of the platform but I'm afraid to set a live account from what I've read (not only here but on other forums as well).
Same here. i was just about to open FXCM standard account (tradestation) but i think i will look elsewhere now.
  • #1,217
  • Jul 19, 2010 2:55am Jul 19, 2010 2:55am
Hi
I'm using the fxts 2 and since last week whenever i was launching the station
It took a long time to load up the charts .. this morning it just says "loading" on in the marketscope and nothing happens, the charts wont open... someone else has the same problem?
  • #1,218
  • Jul 19, 2010 3:21am Jul 19, 2010 3:21am
And after your stop loss is hit to the exact tick, you will move away from fxcm also.
  • #1,219
  • Jul 19, 2010 9:09am Jul 19, 2010 9:09am
Quoting Seann303$$
Hi
I'm using the fxts 2 and since last week whenever i was launching the station
It took a long time to load up the charts .. this morning it just says "loading" on in the marketscope and nothing happens, the charts wont open... someone else has the same problem?
Hi Seann,

Have you been able to contact tech support to investigate this with you? All platforms and systems are currently operational.

-Jason
  • #1,220
  • Jul 19, 2010 9:23am Jul 19, 2010 9:23am
Quoting Jason Rogers
Hi Seann,

Have you been able to contact tech support to investigate this with you? All platforms and systems are currently operational.

-Jason
yes i contacted them. they suggested to reinstall the platform, so i did
but I still have the same thing going on . once i try to launch charts it stops responding
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