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FXCM Discussion

  • #641
  • Mar 5, 2010 3:15pm Mar 5, 2010 3:15pm
What time does FXCM close, I see trading closes at 4PM, but MB Trading and Interactive Brokers closes at 5pm.
  • #642
  • Mar 5, 2010 3:25pm Mar 5, 2010 3:25pm
Hi have a newbie question.I shorted gu @151.55and before market close i move my stop to b/even.The question is if the market gap up on monday will my trade be close @151.55?
  • #643
  • Mar 5, 2010 4:14pm Mar 5, 2010 4:14pm
Quoting ranger
Jason,

I am on the demo and I see the pivots as little dots on teh 5 min chart I want to see if you have something like most platforms that plots the pivots from say midnight one day till midnight the next and plots actual lines like the picture below
You could have the lines extended across the entire chart, but it won't stop at midnight. It will go across the entire chart for the entire time frame you are displaying. You wouldn't be able to select the starting time to a specific point and have it begin from there. But it's a suggestion I'll pass along to the developers.

Quote
Thanks Jason, so the pivots on teh 5 min chart as opposed to the 30 min chart different? Are they not calculated on the time of opening to close of a session?

Yes, they will be different on our chart, because if you're looking at the 5 minute chart, it's going to calculate the pivot based on the High, Low, Close from the 5 minute candle rather than the daily candle. Whereas most traders want to take the pivot based off of the entire previous daily candle then apply that level to the 5 minute chart.
  • #644
  • Mar 5, 2010 4:15pm Mar 5, 2010 4:15pm
Quoting kalparker
What time does FXCM close, I see trading closes at 4PM, but MB Trading and Interactive Brokers closes at 5pm.
Hi kalparker,

Trading at FXCM stops on Friday at 4:00pm EST and begins again on Sunday at 5:15pm EST.

-Jason
  • #645
  • Mar 5, 2010 5:46pm Mar 5, 2010 5:46pm
Quoting Jason Rogers
Traders with an account balance of $10,000 or greater at the close of trading on March 18 will automatically have a 1 pip reduction from FXCM's standard spreads, and traders also have the option to deposit additional funds to take advantage of the offer.
I opened with FXCM UK with euros 10,000, but I was not aware of this spreads reduction offer. Is it on the website somewhere?

Ho can I take advantage of this offer?
I now have raw spreads on the Trading Station platform, do I need to go back to standard spreads to get this spreads reduction?

Thank you.
  • #646
  • Mar 5, 2010 5:51pm Mar 5, 2010 5:51pm
Quoting Jason Rogers
Yes, they will be different on our chart, because if you're looking at the 5 minute chart, it's going to calculate the pivot based on the High, Low, Close from the 5 minute candle rather than the daily candle. Whereas most traders want to take the pivot based off of the entire previous daily candle then apply that level to the 5 minute chart.
I'll develop the pivot points indicator when the new version of Market Scope will be available (end of march?). With the current version, it can't be done without messing up charts, see:

http://fxcodebase.com/code/viewtopic.php?f=27&t=289
  • #647
  • Mar 5, 2010 7:11pm Mar 5, 2010 7:11pm
Is it possible to transfer my FXCM Micro account to one of the overseas accounts? I would like to take advantage of the entry orders, hedging and higher leverage offered there.
If your gunna be dumb, you've gotta be tuff.
  • #648
  • Mar 6, 2010 8:50am Mar 6, 2010 8:50am
Quoting Jason Rogers
Hi kalparker,

Trading at FXCM stops on Friday at 4:00pm EST and begins again on Sunday at 5:15pm EST.

-Jason

Why is that? LIke I said two other ecn brokers call at 5. I feel FXCM is to retail. So far I've been with them just just as long as i've been with FXCM. I notice spreads to be worse even your active trader ecn. In the last year fxcm has gone down atleast 3-4, i think closer to 6-7. IB and MB have yet to go down once. So you aren't a serious competitor, if you have lots of cash your much better with someone else. Also the press release that you send out about a major outage is recycled. It just says how you will make sure it'll never happen again.... Surprise it happens again. Most serious brokers who are more commercial make sure that there systems never go down.
  • #649
  • Mar 6, 2010 12:29pm Mar 6, 2010 12:29pm
Quoting Jason Rogers
Hi Barry,

You can email me with the account number and I will help in coordinating any troubleshooting with our tech support.

Additional note: Please keep in mind if this is a traders live account, the trader will need to contact us directly as we will not be able to speak with you directly about an account if you are not the account holder.

Jason
Jason that is a totally irresponsible blow-off to your very serious issue of server disconnects. This issue is not specific to one account, it is your entire MT4 platform and you know that darn well. We will continue to advise traders NOT to use FXCM or FXCM UK until you get your act together. You should be ashamed of yourself. This issue can cost traders a lot of money. I personally reviewed a fxcm live trading log where the terminal disconnected for 18 minutes, just after the EA made a trade. What if this was instead a close order and the trader could not close? I don’t think you really care much about what our mutual subscribers are saying about your brokerage, but some are talking lawyers. sad, but maybe that will get your company to take this seriously. In the mean time, we continue to recommend more responsible brokers.

you can try to bury the message in the tread all you want but it's not going to work. You can't hide from these serious issues - you must resolve them.

anyone just reading this, here is what I am referring to:

http://helpdesk.commercialnetworkser...news&newsid=18
BarrySDCA Commercial Network Services
  • #650
  • Mar 6, 2010 5:33pm Mar 6, 2010 5:33pm
Quoting BarrySDCA
Jason that is a totally irresponsible blow-off to your very serious issue of server disconnects. This issue is not specific to one account, it is your entire MT4 platform and you know that darn well. We will continue to advise traders NOT to use FXCM or FXCM UK until you get your act together. You should be ashamed of yourself. This issue can cost traders a lot of money. I personally reviewed a fxcm live trading log where the terminal disconnected for 18 minutes, just after the EA made a trade. What if this was instead a close order and the trader...
Why would you even consider fXcm mt4 and the outrageous spreads when mbtrading has no such mt4 disconnection issues at what amounts to about 1.2 spread on the eu after adding the commission costs? It's an argument you cannot win...move on to a better broker.
http://www.forexfactory.com/showthre...93#post3527893
  • #651
  • Mar 6, 2010 8:41pm Mar 6, 2010 8:41pm
So after they change the micro to normal standard spread, what is spread for E/U and G/U ?
  • #652
  • Mar 7, 2010 4:47am Mar 7, 2010 4:47am
Just thought I would add my voice to the complaints about FXCM UK connection issues. I opened a demo account with them just over a week ago to try alongside my other accounts - I have been completely inundated with the sound of disconnects, already uninstalled it.
  • #653
  • Mar 7, 2010 5:44am Mar 7, 2010 5:44am
I can confirm what the others are saying about MT4: it disconnects all the time, tens of times a day, horrible. I wonder how many complaint should be out there so FXCM should think of resolving that problem. The problem exists just from the biginning of FXCM - BostonTechnologies cooperation and nothing's changed so far.
  • #654
  • Mar 7, 2010 10:48am Mar 7, 2010 10:48am
I agree, I have traded FXCM live for 2 years...love the company, but their MT4 has to be the worst in the world.

I sent a screen shot to the customer service guys on thurs...it showed over 12 hour period--37 disconnects. 1 lasted 22 min and resulted in 2 missed trades.

The only answer they can give me is "open a dedicated MT4 server account" but why would I do that when they cannot get even a demo server to work correctly.

FXCM is very good, but the MT4 is HORRIBLE

I am forced to always have an IBFX MT4 open along with FXCM
  • #655
  • Mar 7, 2010 3:56pm Mar 7, 2010 3:56pm
Quoting MoreYummy
So after they change the micro to normal standard spread, what is spread for E/U and G/U ?
The say standard rates are:
E/U 2.3
G/U 3
but I am sure it will be more than that b/c they are saying raising 1 pip across the board, they claim typical micro now is 1.3 on EU, but that is not true as typical now is usually 1.4 or 1.5 in E/U so we shall see....I have a feeling they are losing a lot of customers b/c of their US no stop loss no limit crap and now they are picking at straws but they should lose even more customers now. Although I have not personally noticed, have heard credible sources state that on UK micros they are currently giving slippage on most trades, sometimes up to 5 pip slippage...so they are clearly up to something now, back to their old ways.
  • #656
  • Mar 7, 2010 4:57pm Mar 7, 2010 4:57pm
Is it affecting all the customers in all countries on fxcm or those accounts in us only?
But looks like it affect all customers.
  • #657
  • Mar 7, 2010 6:44pm Mar 7, 2010 6:44pm
Quoting wwwin
Although I have not personally noticed, have heard credible sources state that on UK micros they are currently giving slippage on most trades, sometimes up to 5 pip slippage...so they are clearly up to something now, back to their old ways.
Isn't it possible that they're having more slippage because they've got more customers now because of the US traders switching to the UK due to the lower leverage regulations?
  • #658
  • Mar 7, 2010 6:52pm Mar 7, 2010 6:52pm
Quoting sonicpunk32
Isn't it possible that they're having more slippage because they've got more customers now because of the US traders switching to the UK due to the lower leverage regulations?
Don't know why, but there was no such slippage in the US account when all US that transferred were here. Coupled with the sudden increase in spread for micros, a 76% increase on EU spread all of a sudden, just b/c they feel like it, I suspect something more sinister. If I were to bet, I would be that they feel needed now b/c they can provide the UK outlet for US traders to get away from the US insanity. So they are flexing their muscle.
  • #659
  • Mar 8, 2010 8:22am Mar 8, 2010 8:22am
Quoting jagui
I opened with FXCM UK with euros 10,000, but I was not aware of this spreads reduction offer. Is it on the website somewhere?

Ho can I take advantage of this offer?
I now have raw spreads on the Trading Station platform, do I need to go back to standard spreads to get this spreads reduction?

Thank you.
Hi jagui,

Here's where you can find information for the special offer http://www.forexmicrolot.com/ltd-spr...p#specialOffer. The offer is open to micro accounts.

-Jason
  • #660
  • Mar 8, 2010 8:27am Mar 8, 2010 8:27am
Quoting jagui
I'll develop the pivot points indicator when the new version of Market Scope will be available (end of march?). With the current version, it can't be done without messing up charts, see:

http://fxcodebase.com/code/viewtopic.php?f=27&t=289
The indicator would be a great tool jagui.

Quoting Fx Az
yes
how about keltner channel
Fx Az, the website jagui mentioned in his post has a Keltner Channel custom indicator you can add to the Marketscope charts. First, you will need to download it from this page http://fxcodebase.com/code/viewtopic.php?f=17&t=280 .

After you have it saved on your computer, you can then add it to the Marketscope chart. At the top of the chart click on Chart > Manage Custom Indicators. In the window that appears, choose Load at the bottom. You can then navigate to the saved indicator on your computer and load it into Marketscope.

-Jason
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