XM

Last time I deposited money through perfect money on 29th of October. On Friday(1st of November) I had a drawdown and decided to deposit more funds but found the perfect money option's gone. Now they have only skrill and neteller which don't work in Russia. XM took away perfect money without any notification, didn't add any other option available in Russia and now they are playing fool

Unfortunately, XM Global is not a reliable institution for Turkey. Even though they have all the international certifications, their customer service doesn't answer the phones in either English or Turkish. They don't respond. Furthermore, the withdrawal process is seriously problematic. I requested a withdrawal of approximately $14,000, but unfortunately, they didn't complete it. They deposited $4,000 short and also deleted the amount from my Metarader (ACCOUNT NO: 48433307)account. Despite calling them numerous times and sending emails in both English and Turkish, they initially requested a PDF file showing my bank statements. After I sent the requested documents, they stopped responding to emails and phone calls. They didn't get back to me. They are outright fraud. I've never had this much trouble with another international company I've worked with. Later, I checked the Complaints website. They have victimized many people in the same way, especially in 2025 and 2026.

What has happened today shows the cheating levels you are up to, my trades should not have been lost.

They were properly hedged . I see the balance go down ridiculously to close . There were no reason for the balance to drop as they are fully hedged.

I have used xm for years , I have come to realise this platform cheats . Myvtrades should not have gone down , I understand the spread cost and fees but the balance kept going down every minute while it is fully hedged.

They are closing positions and cheats.

I need my funds back immediately.