XM

probably, you earned some bucks of money and they have blocked your account because you did "arbitrage" with 9999999 accounts.
This is quite common situation you can't earn money with them! Stick to Terms&Conditions!

Which accounts you referring to??

Which is you don't actually have

When you are profitable and you ask for withdraw emediatly they terminate their corporation without any excuse. That was second time they did to me.
So i received first that mail:
"Dear Sir,

We are writing in connection with your accounts with XM.

As per the relevant section of our Terms and Conditions of Business, please consider this email as our official notice for the termination of our business relationship.

In view of the above, you are kindly requested to close any open positions you have in your trading accounts by Wednesday 30/09/2020, 8:00 AM GMT+ 3 at the latest. Any positions in your Account(s) that are still open at that time will be liquidated automatically at prevailing market prices and your account(s) will be closed.

In this respect, please submit a withdrawal of remaining balance from your Members Area.

Kind Regards, "

I reply to them :
On Wed, Sep 30, 2020 at 5:09 PM wrote:

Dear sir/Madam

I just read the mail you send me for termination of our business relationship!
Really im wondering why you make this decision?
Since we have a long term corporations without any problems, why we must terminate our business relationship?


Regards "
and they reply to me again :
Dear Valued Client,

Please consider this as a final reminder to the last email.

As per the relevant section of our Terms and Conditions of Business, please consider this email as our official notice for the termination of our business relationship.

In view of the above, you are kindly requested to close any open positions you have in your trading accounts by Monday 05/10/2020, 8:00 AM GMT+ 3 at the latest. Any positions in your Account(s) that are still open at that time will be liquidated automatically at prevailing market prices and your account(s) will be closed.

In this respect, please submit a withdrawal of remaining balance from your Members Area.

Kind Regards,


XM Team"

Second mail after my reply:

Dear Sir,

Kindly note that your account will close for compliance reasons, our decision is final and no further correspondence will be entered into.

Further to previous correspondence, please close the open positions and submit a withdrawal request of the remaining balance.

Kind Regards,


XM Team"

As i said before that was second time that they terminate our corporations and both of times it was when i withdraw a big amount of profits and when in general i was profitable.

Dear XM representative

you have very bad reputation , too many complains about you , you will loose too many customers.
you need to reslove issues related to memebers of arabictrader forum
this is one example of complains against you

https://forum.arabictrader.com/t256827.html

Don't get it... who the f... is still trading with this scam- broker??

This thread has sent me in awe!

I've opened an account on XM and XTB a couple of days ago, so that I can evaluate both of them using $1k, and I'm only interested in writing my own Trading Bot, but I'm super confused now.

I don't see any replies from the official representative for almost 10 months, and people's complaints are piling up, and I would like to know if I should proceed with my evaluation or just let it pass and ask them to close my account.

Any advice is appreciated here.
Thanks.

I have lost around $20K with them since 2015 but its all my fault as I was greedy and this coming week, the starting day of June 2021 I will be investing another $100 with them to test out my compounding plan but I am also worry about the situation here why they are not active but as far as I know XM have owned myfxbook or they are the major sponsor behind that forex forum. They are very popular here in Thailand with webinars 7 days a week with different Thai speakers. They have mentioned that their clients now are up to 3.5 million all across the world with several licenses from different jurisdictions and they good review in many sites on the web but why they are silent in here as you have mentioned that it runs like 10 months now with no response. What if we will go to FOREX PEACE ARMY OR FPA as this website is really brutal to any brokers that are doing fraudulent activities. Instaforex, fxgiants, ironfx are all in the list of scammer brokers and even some refutable brokers there are being scrutinize unless their representative will appear and will deal the problem and provide solution and once it is cleared then the integrity of the broker will be back if not like this with no reponse then FPA will make decisions or make a report to the regulators where that broker got a license to operate. I like their way of providing a fair game with the retail traders like us but just wondering same as you why xm representative is quite silent for 10 months now. I cannot make any deposit with my other brokers account as they don't have any local access in the banks of Thailand while xm have dominated the area in which I can easily make deposit but growing it is the real battle that I must take very seriously. I hope I will have a 60% edge this coming June 2021 and visit my YTC under the name Filipino Forex Trader as I will be making vlogs about the progress of my accounts with xm broker and even other forex brokers in the near future.

what if I have $10 Balance and $250 Equity/free margin, and I lose $20 on a trade, and make $30 on a second trade, will my new balance be $0, $20 or $30?

and, if it's the balance is zero after losing $20, will I lose the remaining Equity?

XM

To get a return on investment, you need to invest in different projects. Then you will have the opportunity to minimize risks and make a profit.

Dear XM I'm a beginner in trading and registered with you and received a bonus and I understood that any profits made from the bonus can be withdrawn, and I withdrew and got rejected and account blocked due to ' arbitrage of cash out'. I do not understand why my account will be closed due to withdrawing funds profited from the bonus and sadly I only have one account. Reading from posts it seems this is done to everyone who tries to withdraw. It is truly sad

Your Ultra Low Account type is awesome.
Please increase the margin call level for this account type.

Last week they cut off my 3 trades... I am waiting for answer from customer service. I had enough money on deposit. All trades were closed exactly at 10:06:12 (three diffrent days). Anyone has this same problem / case ?

I like your customer support department and your high speed of processing fund withdrawal request

Hi XM member, I'm from Pakistan, I have been trading since 2012, I have traded with more than 30 forex companies, many times I have problem with them regarding withdrawal of original money and profits. Now it's been more than 6 months I'm searching for a trust worthy broker accommodating Pakistani clients but I'm totally fail, I searched about XM too but there are bundles of negative comments about XM however if I check different broker rating sites I find XM in top ten including those I already trouble with. I'm bit confused with this. You know Pakistani government don't allow foreign brokers and many many Pakistani clients are trading forex but there lac of trusted brokers. Mostly there is problem about withdrawal and transfer of funds. Can you please guide me a little bit about my confusion please

What about Exness, my experience is good till now.

I use both of these

Xm
Recently got this email when I did an 218usd withdrawal it says I’m doing a fraud under a same ip address all I did was accidentally copy and paste the wrong account bank number from the account I deposited and it’s say I’m doing a arbitrage activities basically I guided my friend how to trade and he uses my phone to play therefore our ip address will be the same , xm broker said that we are doing arbitrage activities just because we using the same device . what can I do now to get back my profits it’s all my hard earn money

Dear Valued Client,

We are contacting you with reference to your account(s) no. 300726151 (“Your Account(s)”) at XM.

The trading patterns in your Account(s) raise serious concerns regarding the credit bonuses we have granted to your Account(s), since these were used for ‘cash-back arbitrage’ activities.

Pursuant to the Terms and Conditions applicable to our credit bonuses, the following activities are qualified as follows:

1. Any form of arbitrage trading
2. Bonuses claimed by multiple Accounts that were registered from the same IP address
3. Various practices of bonus manipulation
4. Breach of any points included in our bonus Terms and Conditions
5. Any fraudulent activities, disputes or situations that our Management considers as fraudulent

Accordingly, we regret to inform you that, in accordance with the terms and conditions, we have decided, with immediate effect to, (i) close your Account(s) with Trading Point, (ii) to nullify all trades carried out in your Account(s) with Trading Point, and (iii) to cancel any and all profits or losses garnered in your Account(s) with Trading Point.

Please note that, in accordance with the terms and conditions, our decisions are final and binding on all participants and that, other than the notification set forth herein, there will be no further correspondence on this matter.


Important Notice
Dear Sir/Madam,
We are contacting you about your account(s) no. 300726151 (hereinafter “your Account(s)”) held with our company.

Our Anti-Fraud Department has identified that the trading patterns in your account(s) have raised serious concerns. It appears that your account(s) have been used for 'arbitrage' activities, which is considered fraudulent and a severe violation of our Terms and Conditions of Business.

As a result, we have no option but to close all your trading account(s) with our company and/or any sister companies. You will also be forbidden from opening any new trading account with us in the future. In case of any technical and/or human errors that allows you to open an account and trade with us, we reserve all rights to immediately close it upon identification, nullify any profit/loss generated, and refund the original deposit amount, excluding any deposit and withdrawal charges, back to the same source of deposit.

In view of the above, we kindly request you to submit a withdrawal request for your remaining balance, if any, through the Withdrawals Section of our Members Area. If we do not receive any withdrawal request from you within the next 48 hours, your funds will be sent back to the same source that was initially used to fund your account(s).

Our decision is final and binding on all participants, and no further correspondence will be entered into, other than the notification set forth herein.

Thank you for your understanding in this matter.
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They have good client support.

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