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  • #5,481
  • Jan 15, 2019 9:58am Jan 15, 2019 9:58am
Getting kicked out again. Closed current trades using my iPhone.

Desk top connect lets me in and then kicked out again.
trying to chat with oanda
Managing your lot size is the key
  • #5,482
  • Jan 15, 2019 10:06am Jan 15, 2019 10:06am
Quoting Toshiba
Getting kicked out again. Closed current trades using my iPhone. Desk top connect lets me in and then kicked out again.
i am having the same issue. both desktop and mobile are not functioning. this is happening alot lately and at critical times.
  • #5,483
  • Jan 15, 2019 10:13am Jan 15, 2019 10:13am
Everybody call or contact Oanda to complain and demand them to fix it right away.

Critical time to manage trades for Brexit Vote.
  • #5,484
  • Jan 15, 2019 10:28am Jan 15, 2019 10:28am
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up.

Maybe they want to block trading during Brexit vote.
Managing your lot size is the key
  • #5,485
  • Jan 15, 2019 10:46am Jan 15, 2019 10:46am
Quoting Toshiba
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
Exactly right. But I ask you, what the hell use is a broker that won't let you buy or sell or manage your trades?
Student of the Markets
  • #5,486
  • Jan 15, 2019 11:02am Jan 15, 2019 11:02am
FxTrade down, mobile fxTrade down, Oanda live chat down, cant't get to anybody from the company on the phone. Great, just fcuking great.
  • #5,487
  • Jan 15, 2019 11:11am Jan 15, 2019 11:11am
Quoting Toshiba
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
It is quite possible they want to limit their exposure because of that whole sorry Brexsh!t vote drama, but shouldn't they announce that to their customers, instead of pretending that their servers got blown off?
  • #5,488
  • Jan 15, 2019 11:13am Jan 15, 2019 11:13am
Quoting dchristi
{quote} Exactly right. But I ask you, what the hell use is a broker that won't let you buy or sell or manage your trades?
It's a little too coincidental. This isn't the first time. I got taken out of GBPCAD in profit but I was trying to change sl. It cost me $. Funny.
  • #5,489
  • Jan 15, 2019 11:19am Jan 15, 2019 11:19am
Quoting Toshiba
Just got off a chat with oanda and they inform me they are having troubles with their servers. No time given when they will come back up. Maybe they want to block trading during Brexit vote.
Any word on whether they'll adjust trades? I was trying to close a position for a small loss, now it's a large loss. I can't do anything.
check out my blog: forexmademillionaire dot com
  • #5,490
  • Jan 15, 2019 11:28am Jan 15, 2019 11:28am
you guys are starting to see the picture

eurusd short was a bunt

wouldnt be surprised if they drag this out past the vote today

theres probably more than just dropping server going on could be tweaking their hedge while they buy time

one thing certain after a handful of times any company could rectify and prevent this from happening at this frequency

that is why things are clear
  • #5,491
  • Jan 15, 2019 11:30am Jan 15, 2019 11:30am
Quoting Geppy
{quote} Any word on whether they'll adjust trades? I was trying to close a position for a small loss, now it's a large loss. I can't do anything.
youll need to file a dispute order and they will decide
  • #5,492
  • Jan 15, 2019 11:34am Jan 15, 2019 11:34am
Quoting dandzl
{quote} It's a little too coincidental. This isn't the first time. I got taken out of GBPCAD in profit but I was trying to change sl. It cost me $. Funny.
Agreed, it's no coincidence. I understand why OANDA wants to limit their exposure at times of high volatility, but I've been burned badly in the past by this practice.

OANDA is a decent broker 99% of the time. But on days like today, they will gladly take your losses, and freeze your profitable trades so they can't be closed at a profit. Probably best to be flat, and resume trading when the volatility subsides -- or get a different broker.
Student of the Markets
  • #5,493
  • Jan 15, 2019 11:37am Jan 15, 2019 11:37am
Yes Oanda sucks. I would be up huge. Like you said they have no problem taking $ when you lose. Goddamn criminals. New broker it is. Oanda =Thieves
  • #5,494
  • Jan 15, 2019 11:49am Jan 15, 2019 11:49am
this is their stop loss
  • #5,495
  • Jan 15, 2019 1:34pm Jan 15, 2019 1:34pm
Hey gang, fwiw Oanda called me and asked me when I first tried contacting them, etc.

They gave me an email address (one they apparently prioritize for "premiere" customers) to send my info to and said they'd amend the trade.

I blogged about the issue initially here and will update with what comes of it all.
check out my blog: forexmademillionaire dot com
  • #5,496
  • Jan 15, 2019 2:11pm Jan 15, 2019 2:11pm
It's ok now.

A BIG QUESTION:

Anybody has the exact time it was fixed?
The exact time Oanda Platform got to work again?

Just want to know if it happened right AFTER the Brexit Vote finished.
  • #5,497
  • Jan 15, 2019 2:49pm Jan 15, 2019 2:49pm
Quoting Bjnf
It's ok now. A BIG QUESTION: Anybody has the exact time it was fixed? The exact time Oanda Platform got to work again? Just want to know if it happened right AFTER the Brexit Vote finished.
I cannot tell you the exact time, but mine went back to normal a good few minutes before the vote.
  • #5,498
  • Jan 15, 2019 3:56pm Jan 15, 2019 3:56pm
Quoting Geppy
Hey gang, fwiw Oanda called me and asked me when I first tried contacting them, etc. They gave me an email address (one they apparently prioritize for "premiere" customers) to send my info to and said they'd amend the trade. I blogged about the issue initially here and will update with what comes of it all.
Do you mean you posted about the problem in your blog.

Oanda guy saw your post, then they called you and said they would amend it?

You didn't call them or mailed them, but they did call you right away because they saw you were complaining in your blog?
  • #5,499
  • Jan 15, 2019 5:06pm Jan 15, 2019 5:06pm
You folks and your "regulated" brokers. I know you can't all be this naive. This is a constant issue with this broker, just look back in this thread. I had not one second of downtime today (or any other day, for that matter) with any of my "unregulated" brokers. The trading conditions are 1000 times better offshore. Everyone is so concerned about getting screwed offshore, but you allow yourselves to get screwed right here every single day. Oanda is not going to change as long as they cotinue to get away with it. Wake the fuck up!!!
  • #5,500
  • Jan 15, 2019 11:16pm Jan 15, 2019 11:16pm
Quoting pipmaster77
You folks and your "regulated" brokers. I know you can't all be this naive. This is a constant issue with this broker, just look back in this thread. I had not one second of downtime today (or any other day, for that matter) with any of my "unregulated" brokers. The trading conditions are 1000 times better offshore. Everyone is so concerned about getting screwed offshore, but you allow yourselves to get screwed right here every single day. Oanda is not going to change as long as they cotinue to get away with it. Wake the fuck up!!!
Which broker do you use?
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