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FXCM Discussion

  • #10,581
  • Aug 30, 2018 5:47pm Aug 30, 2018 5:47pm
Really wish I could trust FXCM, been with them for years and totally used to their platform. Just opened an fxpro demo. Frustrating the fuck out of me trying to get used to it .
  • #10,582
  • Aug 31, 2018 2:58am Aug 31, 2018 2:58am
Quoting TheGreatMilenko
Really wish I could trust FXCM, been with them for years and totally used to their platform. Just opened an fxpro demo. Frustrating the fuck out of me trying to get used to it .
Yes same here!
Don't be a hero. Don't have an ego. Always question yourself
  • #10,583
  • Aug 31, 2018 11:47am Aug 31, 2018 11:47am
Quoting Jason Rogers
{quote} Hi Upwave, I'm very sorry to hear this. FXCM is well known for our customer support, and I would like to investigate what happened so it doesn't happen again. I will reach out via private message for details. Jason
"well known for our customer support" ... maybe a few years ago.
  • #10,584
  • Aug 31, 2018 11:52am Aug 31, 2018 11:52am
Quoting Redbaron81
I have 25k with FXCM Friedberg Canada...If fxcm becomes insolvent in 2019 will this effect me in any way? I know my money is held with Freidnberg and is insured but I don't want it to be stuck for months before I get it back incense of a default...
The insolvency proceedings of a broker takes some time. I read a bit ago that it can even take some months to get your money back.
  • #10,585
  • Aug 31, 2018 11:55am Aug 31, 2018 11:55am
Quoting TheGreatMilenko
Really wish I could trust FXCM, been with them for years and totally used to their platform. Just opened an fxpro demo. Frustrating the fuck out of me trying to get used to it .
I used trading station since i started trading and was forced to switch to MT4. However i do my analysis with tradingview it is similiar to trading station and i only use MT4 to manage my orders.
  • #10,586
  • Sep 1, 2018 3:15am Sep 1, 2018 3:15am
I got to know FXCM after taking the professional trading course from EA Forex Academy. Petko Aleksandrov was using their platform in the course, and I really enjoyed it since this time. However, I am trading small account and have no any problems till this moment. Also, they have quick support which is useful sometimes.
  • #10,587
  • Sep 1, 2018 9:51am Sep 1, 2018 9:51am
Should I be worried about FXCM going broke or not being able to continue operating in the EU?.

I must say I have been using fxcm for 4+ years demo and live account and never had any big problems. Actually I have tried other brokers and fxcm seemed to me the one that offered the most flexible trading.

There is no limit for stop loss
The lot size is super flexible and almost anybody can trade no matter the account size.


But the latest news about fxcm worried me about its future.

If I should move my account what other brokers are good with EU regulation for CFDs and indices?. I don't want a broker with offices in some lost place.
  • #10,588
  • Sep 1, 2018 11:18pm Sep 1, 2018 11:18pm
they have strict regulation. Even if they break that money will still be returned
  • #10,589
  • Sep 2, 2018 4:24am Sep 2, 2018 4:24am
First I just want to say hi to everyone since I'm a newbie on here. The amount of knowledge and info I've gotten off of hear has been great. I just had a question about fxcm. I'm currently using their demo acct and it seems like every Friday around this time(8pm est) I can't get into my account. I'd like to get in and close my positions but when I try to log on I keep getting a "The connection with the server has been reset" error. I just wanted to see if anyone else has this issue(live or demo). I don't want to run into this problem when I decide to do this live. (I'm sure I probably will though).

Thanks
  • #10,590
  • Sep 2, 2018 10:32am Sep 2, 2018 10:32am
Quoting Upwave
{quote} I used trading station since i started trading and was forced to switch to MT4. However i do my analysis with tradingview it is similiar to trading station and i only use MT4 to manage my orders.
Thank you for that , I'll look into that.Where do you find tradingview?
  • #10,591
  • Sep 2, 2018 11:11am Sep 2, 2018 11:11am
Quoting Role
First I just want to say hi to everyone since I'm a newbie on here. The amount of knowledge and info I've gotten off of hear has been great. I just had a question about fxcm. I'm currently using their demo acct and it seems like every Friday around this time(8pm est) I can't get into my account. I'd like to get in and close my positions but when I try to log on I keep getting a "The connection with the server has been reset" error. I just wanted to see if anyone else has this issue(live or demo). I don't want to run into this problem when I decide...
They close at 5pm EST mate.At the moment that's 10pm (GMT +1) It changes according to daylight saving.
  • #10,592
  • Sep 2, 2018 1:02pm Sep 2, 2018 1:02pm
Quoting TheGreatMilenko
{quote} Thank you for that , I'll look into that.Where do you find tradingview?
it took you more time to write this instead of typing it in google
  • #10,593
  • Sep 2, 2018 2:03pm Sep 2, 2018 2:03pm
Quoting Upwave
{quote} it took you more time to write this instead of typing it in google
I know mate, I've already googled it, been on a long cycling weekend up big hills. Me head was on another planet. Thank you again.
  • #10,594
  • Sep 5, 2018 3:25pm Sep 5, 2018 3:25pm
Quoting Upwave
{quote} "well known for our customer support" ... maybe a few years ago.
Hi Upwave,

I sent a follow up message. Any details would be greatly appreciated so we can investigate what happened on our side to improve service.

Thanks,

Jason
  • #10,595
  • Sep 5, 2018 3:27pm Sep 5, 2018 3:27pm
Quoting Petetrader
I got to know FXCM after taking the professional trading course from EA Forex Academy. Petko Aleksandrov was using their platform in the course, and I really enjoyed it since this time. However, I am trading small account and have no any problems till this moment. Also, they have quick support which is useful sometimes.
Hi Pete,

Welcome to the thread, and good to hear the team has been able to provide quick support for you. Let me know if there's ever anything I can do to help.

Jason
  • #10,596
  • Sep 5, 2018 3:39pm Sep 5, 2018 3:39pm
Quoting fibo21
...I must say I have been using fxcm for 4+ years demo and live account and never had any big problems. Actually I have tried other brokers and fxcm seemed to me the one that offered the most flexible trading. There is no limit for stop loss The lot size is super flexible and almost anybody can trade no matter the account size. But the latest news about fxcm worried me about its future. If I should move my account what other brokers are good with EU regulation for CFDs and indices?. I don't want a broker with offices in some lost place.
Hi fibo,

That's our goal, to provide you with the best execution and services possible. You can find stats for positive/negative slippage, execution speed, and historical and effective spreads updated regularly on our website https://www.fxcm.com/uk/about-fxcm/e...-transparency/ . As per the latest update of stats from 1 January, 2018 to 31 July, 2018, over 89% of orders had zero or positive slippage.

FXCM is regulated in the UK by the FCA, in addition to being regulated in Australia by ASIC and in South Africa by the Financial Sector Conduct Authority. I see your profile mentions you are located in Germany. We have a local office in Berlin, and you are always welcome to stop by if you are in the area.

Jason

Risk disclaimer: 79.79% of retail accounts lose money when trading Forex / CFDs with FXCM LTD.You should consider whether you understand how Forex / CFDs work and you can afford to take the risk of losing your money.
  • #10,597
  • Sep 5, 2018 3:48pm Sep 5, 2018 3:48pm
Quoting Role
First I just want to say hi to everyone since I'm a newbie on here. The amount of knowledge and info I've gotten off of hear has been great. I just had a question about fxcm. I'm currently using their demo acct and it seems like every Friday around this time(8pm est) I can't get into my account. I'd like to get in and close my positions but when I try to log on I keep getting a "The connection with the server has been reset" error. I just wanted to see if anyone else has this issue(live or demo). I don't want to run into this problem when I decide...
Hi Role,

Welcome! Forex Factory tends to have a friendly crowd and you will find many knowledgeable traders here to help you on your trading journey. FXCM's trading hours vary by product. For forex, trading opens on Sundays between 5:00 PM NY time and 5:15 PM NY and closes on Fridays approimately 4:55 PM NY time. We routinely perform system maintenance while the market is closed which is why you would not have been able to login on Friday around 8pm. Once maintenance is complete you will be able to login to view your account, but keep in mind trades cannot be placed while trading is closed. CFD trading hours tend to correspond with the exchange on which the CFD product references and those trading hours can be found here.

Jason
  • #10,598
  • Sep 5, 2018 10:42pm Sep 5, 2018 10:42pm
Jason Rogers, does your company have a minimum account of $ 5000?
  • #10,599
  • Sep 6, 2018 1:33pm Sep 6, 2018 1:33pm
Jason, your risk disclaimer is too positive, I can say that 99 % lose the money...
  • #10,600
  • Sep 7, 2018 12:39am Sep 7, 2018 12:39am
Quoting Petetrader
Jason, your risk disclaimer is too positive, I can say that 99 % lose the money...
That's interesting. Where did you calculate that number from,or how did you come up with that number?
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