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  • #1,381
  • May 14, 2018 7:43am May 14, 2018 7:43am
Quoting Liovannix
I hope XM will give a a good explanation to Seher63 complaint because to the best of my knowledge xm dont have a no news trading policy.
I think you just got your answer. Just shows some dodgy characters try to play the system and cry foul play when they are found out and called out on it.
  • #1,382
  • Edited 10:43am May 14, 2018 9:39am | Edited 10:43am
Quoting XM
{quote} Dear seher63, The reason your account was blocked is not related to bonuses and moreover not related to making profits and moreover not related to news trading. The reason your account was blocked is because it has related trading activity with 3 other accounts belonging to other individuals. Thank you,

Firstly, I did not complained about why you blocked my account and did not say open it back. It is your company. if you do not want to work with me you can close it. It is nothing about blockage it is about stealing my profit. If it is not related to "making profit" then why you deleted my profit.

You are telling me my account has related trading activity with other accounts. You should explain what is the "fraudulent related activity means? Before the news I bought Gold/USD and my sister sold GOLD/usd and we did it just one time . We were not using bonus, and we both paid spread for that. I made profit and she lost. We could had also both lost coz of huge preads or market volatility. If you call it fraud, you should explain why and be transparent.

In your mail you blamed me for arbitrage.
mail: " In that regard, our Anti-fraud Department has brought to our attention that the trading patterns in your Account(s) raise serious concerns that your Account was being used for ‘arbitrage’ activities.
Pursuant to the terms and conditions such activities are being qualified as fraudulent.
Accordingly, we regret to inform you that, in accordance with the terms and conditions, we have decided, with immediate effect to:
- close all of your trading Account(s);
- nullify trade # 10367710 carried out in your trading Account 12001689.
. "

I read the whole terms and conditions ( https://www.xm.com/assets/pdf/new/te...usiness.pdf?v1).
This is the arbitrage related part : " Any indication or suspicion, in X's sole discreation, of any form of arbitrage .... will constitute all profits or losses garnered as invalid. In therese circumstances, we reserve the right to close all of the Client's trading accounts and cancell all transactions." .

That means if you are blaming parties on making fraudulent activities, you should cancel both parties profit or losses and send the original amount of deposit, excluding any deposit and withdrawal charges, back to the same source of deposit. BUT, you just nullfied trade # 10367710 in my account which made profit. But you did not nullified my sister trade which made loss and you closed her account for the same reason. !!!!!!!!.

Even you believe that we made fraudulent activities, you should obey your own terms and conditions and send both sides original deposit not only the side which made profit. Otherwise you will be the one who is making fraudulent activities.
  • #1,383
  • May 14, 2018 10:03am May 14, 2018 10:03am
Quoting londonboy
{quote} I think you just got your answer. Just shows some dodgy characters try to play the system and cry foul play when they are found out and called out on it.
No. I didn't get the answer. If he was using the same news trading software with other persons I will expect their trades to be same.
If we are talking about similar trades is it a crime to have signal provider? Cos I see many subscribers having same trades.
It will be nice to also block account when losses are made based on same reasons and not only when profit is made.
  • #1,384
  • May 14, 2018 10:18am May 14, 2018 10:18am
Quoting Liovannix
{quote} No. I didn't get the answer. If he was using the same news trading software with other persons I will expect their trades to be same. If we are talking about similar trades is it a crime to have signal provider? Cos I see many subscribers having same trades. It will be nice to also block account when losses are made based on same reasons and not only when profit is made.
It has NOTHING
  • #1,385
  • May 14, 2018 10:24am May 14, 2018 10:24am
Quoting Liovannix
{quote} No. I didn't get the answer. If he was using the same news trading software with other persons I will expect their trades to be same. If we are talking about similar trades is it a crime to have signal provider? Cos I see many subscribers having same trades. It will be nice to also block account when losses are made based on same reasons and not only when profit is made.
It has NOTHING to do with trading using a signal provider or making profits. You need to read between the lines!
I am glad decent brokers get rid of scammers.
  • #1,386
  • May 14, 2018 1:44pm May 14, 2018 1:44pm
Quoting londonboy
{quote} It has NOTHING to do with trading using a signal provider or making profits. You need to read between the lines! I am glad decent brokers get rid of scammers.
Arbitrage was said to be their sin. His profit was cancelled and the sisters losses were not cancelled. According to xm why not cancel his and the sisters?
  • #1,387
  • May 14, 2018 2:15pm May 14, 2018 2:15pm
Quoting Liovannix
{quote} Arbitrage was said to be their sin. His profit was cancelled and the sisters losses were not cancelled. According to xm why not cancel his and the sisters?
Ha! Are you actually being serious when you ask that question?

They ( him and his sisters ) tried to make money through something that fundamentally breaks the T&C’s of every single broker. He got caught doing it and they cancelled his profits. The sisters failed to arb properly and got stung with losses.

Huge lesson learnt by then you would hope.
  • #1,388
  • Edited 11:54am May 15, 2018 4:15am | Edited 11:54am
Quoting seher63
{quote} Firstly, I did not complained about why you blocked my account and did not say open it back. It is your company. if you do not want to work with me you can close it. It is nothing about blockage it is about stealing my profit. If it is not related to "making profit" then why you deleted my profit. You are telling me my account has related trading activity with other accounts. You should explain what is the "fraudulent related activity means? Before the news I bought Gold/USD and my sister sold GOLD/usd and we did it just one time . We were...

Dear seher63,

I would firstly recommend you refrain from using the word “stealing your profit”.

XM did not steal your profit.

For the final time.

Your account and your device has been used to trade on various accounts belonging to various individuals which all have related trades. To be more exact “opposite trades” as you mentioned. And to be more exact 4 accounts in total.

You and your sister as you claimed together with another 2 individuals (total 4 accounts) were initially using XM’s bonus promotion to take opposite trades during news. So essentially you were not trading, you were abusing a promotion with what you thought was an opportunity of “theft” or arbitrage.

After you got blocked by receiving any additional promotions you continued to try and do this with both the first 2 accounts and the other 2 accounts.

You once again got “caught” and once again got blocked.

During this process you managed to withdraw 3873 USD before you got caught which was the profit from this activity. So let’s say although XM should have not paid you those “non-legimitate” profits, you managed to slip through before you got caught having related activity.

After you got caught we nullified all the further profits from your account.

Your claim here is that:

Although you were caught “abusing a promotion with ultimate goal to make non-legitimate” profits

AND

Although you already managed to withdraw 3873 which you did not deserve to receive,

XM should also cancel your sister’s loss and award you for your non ethical behavior.

Seher63, I have been helping people on Forexfactory for many, many years now but truly it’s the first time I hear someone with so much nerve, coming to a public forum saying yes I am an abuser, yes I have tried to perform manipulative trading but now that you caught me it’s not fair.

Do you truly understand what you are saying on a public forum while labelling a World Class broker like XM to be “stealing your profits”?

If you wish for us to nullify your sisters losses from this arbitrage behavior you might want to reconsider returning the 3873USD which you withdrew before you got caught in the act.

I will not further reply to any of your un-real claims.

From this point on you will be reported to the moderators of Forex Factory or any other forum you post and your account will be blocked on the forums too.

I will leave this to the public to judge upon.

Thank you,

@Liovannix -> Your answer is above.
@londonboy -> Thank you for being supportive and fair.
  • #1,389
  • May 15, 2018 4:24am May 15, 2018 4:24am
Quoting Liovannix
{quote} No. I didn't get the answer. If he was using the same news trading software with other persons I will expect their trades to be same. If we are talking about similar trades is it a crime to have signal provider? Cos I see many subscribers having same trades. It will be nice to also block account when losses are made based on same reasons and not only when profit is made.
Dear Liovannix,

No signal trader will tell you to open 2 accounts and take opposite trades.

A signal provider will give you a signal saying BUY @X Price Sell @X Price.

If our friend seher63 was to be using a signal provider he and his sister would be placing the same trades (not opposite trades)

Thank you,
  • #1,390
  • May 15, 2018 4:27am May 15, 2018 4:27am
REKT
  • #1,391
  • May 15, 2018 4:27am May 15, 2018 4:27am
Quoting XM
{quote} Dear seher63, I would firstly recommend you refrain from using the word “stealing your profit”. XM did not steal your profit. For the final time. Your account and your device has been used to trade on various accounts belonging to various individuals which all have related trades. To be more exact “opposite trades” as you mentioned. And to be more exact 4 accounts in total. You and your sister as you claimed together with another 2 individuals (total 4 accounts) were initially using XM’s bonus promotion to take opposite trades during news....
This is a beautiful beautiful thing. XM has always been one of my favourite brokers and this response just makes me like them even more.
  • #1,392
  • May 15, 2018 5:19am May 15, 2018 5:19am
Quoting XM
{quote} Dear Liovannix, No signal trader will tell you to open 2 accounts and take opposite trades. A signal provider will give you a signal saying BUY @X Price Sell @X Price. If our friend seher63 was to be using a signal provider he and his sister would be placing the same trades (not opposite trades) Thank you,
Thanks for the explanation as the full story has been "declassified" so we now understand the circumstances.
I have actually seen an ea divided into buying and selling being opened on same pair but two charts. I have also seen a video of opening buy and sell say in 0.01 and eventually opening a bigger size in the direction of winning trade and closing the losing trade. Forex is like casino and the house never loss.
I will like XM stand on trading or managing different accounts with the use of trade coping software so here I am talking same trade say on 10 accounts but not arbitrage.
XM stand on hedging.
  • #1,393
  • Edited 3:58am May 23, 2018 3:47am | Edited 3:58am
Mr.Xm,
What do you say about this price manipulation?
No 1 dodgy broker ,The award goes to XM.
soon I will upload video about XM on YouTube.
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  • #1,394
  • May 23, 2018 4:00am May 23, 2018 4:00am
Quoting anwaarkhan
Mr.Xm, What do you say about this price manipulation? No 1 dodgy broker ,The award goes to XM. soon I will upload video about XM on YouTube. {image}
You do know what happens at that time don't you?
  • #1,395
  • May 23, 2018 8:04am May 23, 2018 8:04am
Quoting londonboy
{quote} You do know what happens at that time don't you?
Whatever happened,why it happened only to XM but not other brokers? Have you compared chart with any other broker ?
  • #1,396
  • May 23, 2018 8:12am May 23, 2018 8:12am
Quoting anwaarkhan
Mr.Xm, What do you say about this price manipulation? No 1 dodgy broker ,The award goes to XM. soon I will upload video about XM on YouTube. {image}
maybe u should learn to trade and stop blaming xm about ur losses
  • #1,397
  • May 23, 2018 8:12am May 23, 2018 8:12am
Quoting anwaarkhan
{quote} Whatever happened,why it happened only to XM but not other brokers? Have you compared chart with any other broker ?
No I haven't gone through the 125 brokers charts - have you?

But I tell you one thing for certain. More than one broker will have the same or similar chart.

To be honest, though that's irrelevant - what is relevant is why it happened.

Maybe you need to do a bit more research before coming on and being all "my broker is scamming me routine"
  • #1,398
  • May 23, 2018 8:34am May 23, 2018 8:34am
Quoting anwaarkhan
Mr.Xm, What do you say about this price manipulation? No 1 dodgy broker ,The award goes to XM. soon I will upload video about XM on YouTube. {image}
Dear Anwaarkhan,

I really don’t appreciate your post. If you felt there was a problem with the chart or the ticks or if there was something you did not understand I would really be more than willing to help you or resolve your question.

I have been debating if I really should answer to your comment as people running here being rude, labelling XM with various names and coming to false conclusions in reality have no position on this thread.

However in order to maintain transparency, my questions to you:

1. Do you really believe XM has any benefit in manipulating a chart?
2. Do you believe that if XM decided to manipulate a chart it would really benefit a company of our size and caliber?
3. Do you understand what reputational risk a company of the size of XM has if it manipulated a chart?

Now even if we did have a problem with the feeding on our chart, which I have confirmed we do not, do you think XM would not accept it was in fault and reimburse clients?

So to answer your false accusations:

You might find charts across other brokers which are filtered for spikes or have less ticks than what XM has. Giving traders less ticks and filtering out spikes is not XM's way of doing business.

a) Less ticks mean less depth in liquidity and actually don't reflect the real market.
b) Filtering spikes which occur in the real market can work both ways. Someone might get a TP triggered while someone might get a SL triggered.

Bottom line is that its not part of our business manifesto to be manipulating charts. If we have a disrupted market feed we will publicly state that we are in fault and will pay the price for our wrongdoing.

The price you see on the chart is a verified market price.

The rest of your allegations I feel, I do not need to answer as the public jury can do that for me.

This is a public forum, a community were like-minded people come to get assistance, share views and get problems resolved.

Over the past 8 years, no problem was ever left resolved and that is not going to change any time soon so before you come to a forum being so rude and mean, I would recommend you revise your strategy.

Thank you very much,
  • #1,399
  • May 23, 2018 8:54am May 23, 2018 8:54am
Kudos to XM I am loving it so far.
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Self discipline It is a practice
  • #1,400
  • May 23, 2018 9:51am May 23, 2018 9:51am
Quoting anwaarkhan
Mr.Xm, What do you say about this price manipulation? No 1 dodgy broker ,The award goes to XM. soon I will upload video about XM on YouTube. {image}
totally agree with you. pure bucketshop broker
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