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  • #5,101
  • Sep 22, 2017 10:36pm Sep 22, 2017 10:36pm
Quoting Negan
Here is something that is bothering me. Is this just a really high spread or is something wrong? This is an OANDA Live account. {image}
Spreads widen substantially in the last few minutes of trading before Friday's market close. No liquidity. So you either have to adjust your stops before market close and accept the risk if the market gaps on Sunday's open or close your positions for the weekend.

Also, spreads widen substantially between 5pm-6pm EST due to poor liquidity.
Pride always comes before destruction.... -Proverbs 16:18
  • #5,102
  • Sep 22, 2017 10:42pm Sep 22, 2017 10:42pm
That seems like a rediculously large spread I have never seen one quite that wide. Hum learning experience I guess.
  • #5,103
  • Sep 23, 2017 4:53pm Sep 23, 2017 4:53pm
Quoting Negan
That seems like a rediculously large spread I have never seen one quite that wide. Hum learning experience I guess.
It usually wouldn't be that wide especially for a low volatility pair like NZD/USD, but traders likely don't want to be holding any positions over the weekend due to the NZ parliamentary elections.
Pride always comes before destruction.... -Proverbs 16:18
  • #5,104
  • Oct 7, 2017 7:10am Oct 7, 2017 7:10am
I received in 18th of August an e-mail from Oanda asking me for an identity document (otherwise my account will be closed). I scanned and sent my drivers license in 23th of August and received a thanks e-mail from them in the same day. In 19th of September, the same message, the same request. I sent the document again, and received a message from Oanda, a message acknowledging that they made a mistake.

Today, I received this:



"Following our previous two emails on this subject, we will have no alternative but to close your account if we do not receive the following documentation before October 31, 2017.

It's important for us to have accurate account records so we may adhere with anti-money laundering requirements and laws. We support the regulatory oversight of the retail trading industry and the protection of our clients.

We've identified that we require updated identification or residency document(s) from you. Please send us the following:

  1. A colour copy of a proof of identity document, such as a passport or a drivers licence. The document must be valid, and the minimum image quality requirement is 300ppi.

Please provide a colour scan of the requested documents (front and back) and email them to us at [email protected] before October 31, 2017 12:00 pm BST.

We will commence a programme of account closures between November 01 and December 31, 2017 and your account will be closed within this period if you do not provide the required documentation before October 31, 2017 12:00 pm BST. If you have any open positions at the time of closure then, these positions will also need to be closed before October 31, 2017 or we will be forced to close them prior to closing your account. Any unrealised profit or loss will be crystallised at that time.

We apologize for any inconvenience this has caused and appreciate your swift response."

The OANDA Team


Did this happen to you? Any advice? Thanks

  • #5,105
  • Oct 7, 2017 7:34am Oct 7, 2017 7:34am
Quoting mpvlad
I received in 18th of August an e-mail from Oanda asking me for an identity document (otherwise my account will be closed). I scanned and sent my drivers license in 23th of August and received a thanks e-mail from them in the same day. In 19th of September, the same message, the same request. I sent the document again, and received a message from Oanda, a message acknowledging that they made a mistake. Today, I received this: "Following our previous two emails on this subject, we will have no alternative but to close your account if we do not receive...
go with a less regulated broker who doesn't give a shit about paper trail.

either you cant follow simple instructions or oanda just doesnt like you. i'm leaning on the former..
  • #5,106
  • Oct 7, 2017 7:54am Oct 7, 2017 7:54am
you probably did not read carefully my post...
I sent the document twice, and every time they thanked me, saying the document is OK and that my accounts will not be closed any more.
  • #5,107
  • Oct 7, 2017 8:02am Oct 7, 2017 8:02am
Quoting mpvlad
you probably did not read carefully my post... I sent the document twice, and every time they thanked me, saying the document is OK and that my accounts will not be closed any more.
do what any normal people will do in this digital age..

pick up the phone and call a rep....
  • #5,108
  • Edited 11:22am Oct 9, 2017 10:58am | Edited 11:22am
Oanda - Having Issue with Trade - 45 minutes waiting on the line during PRIME morning trading hours and still waiting to reach someone ....woooooooow ..HORRIBLE!!!

1 Hour waiting....
  • #5,109
  • Oct 15, 2017 8:27pm Oct 15, 2017 8:27pm
Any one had the 50 pips skipe during the opening today,im in contact with them to investigate, i had two position closed with slippage after this gap.
Beware of Draghi
  • #5,110
  • Oct 16, 2017 3:29am Oct 16, 2017 3:29am
Quoting Paolob
Any one had the 50 pips skipe during the opening today,im in contact with them to investigate, i had two position closed with slippage after this gap.
wasn't it just the weekend gap?
  • #5,111
  • Oct 16, 2017 6:15am Oct 16, 2017 6:15am
Quoting davelansing
{quote} It's called lack of liquidity... you might want to look it up
Only this broker? Im about to switch to another
Beware of Draghi
  • #5,112
  • Oct 16, 2017 12:34pm Oct 16, 2017 12:34pm
Quoting Paolob
{quote} Only this broker? Im about to switch to another
LOL! good luck with that solving your problems.
  • #5,113
  • Oct 16, 2017 12:47pm Oct 16, 2017 12:47pm
Quoting Lion-
{quote} LOL! good luck with that solving your problems.
Well i had my position in profit of 62 pips, only olanda had lack of liquidity over the weekend,enough for me to switch. Or just close trade every end of the week
Beware of Draghi
  • #5,114
  • Oct 16, 2017 1:43pm Oct 16, 2017 1:43pm
Quoting davelansing
{quote} In general, you'll have to deal with weekend liquidity problems with most brokers... for each broker, it takes the presence of their own pool of willing buyers/sellers to set price, otherwise price will jump erratically, especially since there isn't a centralized currency exchange...
ok but other two broker taht inused fidnt have it,and im talking about 55 pips!
Beware of Draghi
  • #5,115
  • Oct 16, 2017 4:10pm Oct 16, 2017 4:10pm
They just credited back the position before the opening on sunday, well better than nothing
Beware of Draghi
  • #5,116
  • Oct 18, 2017 2:43pm Oct 18, 2017 2:43pm
Oanda keeps your money as long as possible

TradeStation transferred my forex account to them about 18 months ago. Never had a trade.
Last week I asked for my money back. They requested copy of blank check and drivers license which I promptly emailed.
Nothing back from them. Could not get them on phone.
They asked for drivers license again.
Again sent.
No response.
Decided to get a little creative and emailed a Director.

This AM got response that my drivers license was not legible. They one I had sent twice. They would have never responded if I did
not get an insider help. Just FedEx a copy to Toronto office They should receive tomorrow, Thursday. I will let all know if funds arrive.
I doubt it will be before next month (November)
  • #5,117
  • Oct 19, 2017 12:03am Oct 19, 2017 12:03am
As a trader who started with Oanda in 2009 and still trading with them, let me inform you that I have never had any problems with them on any matter. on the other hand, FXCM was booted out of the USA by the CFTC for customer fraud. If you simply follow the simple rules and trade sensibly, you will have no problems with Oanda and will be quite happy with them. It confounds me how some people have so much trouble with their brokers and I seem to have none.
  • #5,118
  • Edited 2:17pm Oct 25, 2017 1:45pm | Edited 2:17pm
Oanda traders, be aware that whenever they want (usually during news) Oanda will widen spreads dramatically--spreads which will NOT show up on their White Label "Advanced Charts". For example, GBP/CAD will widen to a maximum of 30 pips, and GBP/NZD can go as high as 60 pips, and E/U 10 pips!

The only way to see Oanda's prices are to use the BID and ASK on their FxTrade Platform, where you can see your historical trades, too. This spread widening is around double what Oanda pays in the Market, if then decide to hedge your trade. It looks like a big money maker for them.
  • #5,119
  • Oct 25, 2017 1:59pm Oct 25, 2017 1:59pm
Quoting dwe213
Oanda traders, be aware that whenever they want (usually during news) Oanda will widen spreads dramatically--spreads which will NOT show up on their White Label "Advanced Charts". For example, GBP/CAD will widen to a maximum of 30 pips, and GBP/NZD can go as high as 60 pips, and E/U 10 pips! The only way to see the Oanda's prices are to use the BID and ASK on their FxTrade Platform, where you can see your historical trades, too. This spread widening is around double what Oanda pays in the Market, if then decide to hedge your trade. It looks like...
i think forex is a scam..and i'm only been trading futures only few days.. believe me coming from a trader who left this forex thing profitable ..it's a giant scam..just take your money and trade futures man..
  • #5,120
  • Oct 25, 2017 2:36pm Oct 25, 2017 2:36pm
Quoting dwe213
Oanda traders, be aware that whenever they want (usually during news) Oanda will widen spreads dramatically--spreads which will NOT show up on their White Label "Advanced Charts". For example, GBP/CAD will widen to a maximum of 30 pips, and GBP/NZD can go as high as 60 pips, and E/U 10 pips! The only way to see Oanda's prices are to use the BID and ASK on their FxTrade Platform, where you can see your historical trades, too. This spread widening is around double what Oanda pays in the Market, if then decide to hedge your trade. It looks like a big...
Why stick to OANDA and not open a STP/ECN account? You have the numbers to open an ECN Acc..
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