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OANDA Discussion

  • #6,841
  • Jun 13, 2022 1:08pm Jun 13, 2022 1:08pm
Quoting dchristi
I don't think it's a coincidence that OANDA's servers "have issues" every time we are at market extremes. Personally, I think OANDA purposefully shuts down access to its servers so its customers won't be able to trade at critical times. Your inability to close a trade, or to adjust size for margin could easily result in profit for OANDA -- especially at times like these. CHA-CHING for OANDA!
Yeah, every time it happens is when the money is easy.

Depending on the pair, you could've got 10-15 pips easy. I ended up closing late with almost nothing looking for the damn support phone number they like to hide on their website.

Oanda, did you just start doing this yesterday??

Account locked and still on hold for an hour.

It's clearly done deliberately as it always happens on days like this and they know it, we all do.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,842
  • Jun 15, 2022 2:21pm Jun 15, 2022 2:21pm
Massive requotes/delays on Mt4 feed after the release.

Oanda's striking out...wow.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,843
  • Jun 15, 2022 6:25pm Jun 15, 2022 6:25pm
Oh dear, I just signed up with O. I shall see how this works in the future.
  • #6,844
  • Jun 16, 2022 11:20am Jun 16, 2022 11:20am
Shark-infested waters, I trade 12-hour bars, Day Trading, not with Oanda. Their spread is too high anyway.
On top of that, you get threatened if you make a negative comment on a broker. What a world.
  • #6,845
  • Jun 21, 2022 1:47am Jun 21, 2022 1:47am
Down again....

Strangest thing though....The server for forexfactory was giving me the same "500 Internal server" error message at the EXACT same time.... very strange.... And I'm sure it isn't my isp or router...

Everything Mt4, web, desktop and android.

Too bad someone deleted my "Oanda Down Thread"

Second time in two weeks.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,846
  • Jun 21, 2022 2:15am Jun 21, 2022 2:15am
Yep getting 500 error
  • #6,847
  • Jun 21, 2022 2:25am Jun 21, 2022 2:25am
I can confirm weird error, desktop version. App on phone still works. I'm really not satifsfied with these downs currently. I would really appreciate if Oanda could stop to change always things on the desktop version - if that is the reason.

Let's see what Oanda says.
  • #6,848
  • Jun 21, 2022 2:33am Jun 21, 2022 2:33am
Quoting H13
Down again.... Strangest thing though....The server for forexfactory was giving me the same "500 Internal server" error message at the EXACT same time.... very strange.... And I'm sure it isn't my isp or router... Everything Mt4, web, desktop and android. Too bad someone deleted my "Oanda Down Thread" Second time in two weeks.
That was a Cloudflare issue. I think Oanda uses Cloudflare - was getting the 500 error. Cloudflare issue seems to have been resolved, but still can't login to Oanda, and TradingView has no real time data for Oanda (checked a couple other brokers on TV, and they're fine).
  • #6,849
  • Jun 21, 2022 2:34am Jun 21, 2022 2:34am
Hi Loom, seems like it is not the platform itself this time. Some minor services work. It has something to do with what you pinpointed. Main Website has problems.
  • #6,850
  • Jun 21, 2022 3:15am Jun 21, 2022 3:15am
Hi there,

The problem we had this morning has been resolved now. Can you please let me know if you are facing problems login in to our platform?

Thanks
Ton O.
  • #6,851
  • Jun 25, 2022 5:26pm Jun 25, 2022 5:26pm
Quoting OANDA
Hi there, The problem we had this morning has been resolved now. Can you please let me know if you are facing problems login in to our platform? Thanks Ton O.
Question Ton,

Regarding Oanda's A-book, do you send client tags with an A book customer's orders to the liquidity provider handling that client's flow?
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,852
  • Jun 30, 2022 2:25am Jun 30, 2022 2:25am
Quoting H13
{quote} Question Ton, Regarding Oanda's A-book, do you send client tags with an A book customer's orders to the liquidity provider handling that client's flow?
Hey H13,

Please contact [email protected] for further detailed information on OANDA’s business model.

Thanks,
Ton O.
  • #6,853
  • Jul 2, 2022 2:35pm Jul 2, 2022 2:35pm
Quoting OANDA
{quote} Hey H13, Please contact [email protected] ("[email protected]") for further detailed information on OANDA’s business model. Thanks, Ton O.
What was the reasoning for removing trade analytics from tools available? That was one of the more important of all that was listed. That seems counter intuitive to promoting trader success.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,854
  • Edited Jul 9, 2022 9:17am Jul 8, 2022 9:21am | Edited Jul 9, 2022 9:17am
Quoting OANDA
{quote} Hey H13, Please contact [email protected] ("[email protected]") for further detailed information on OANDA’s business model. Thanks, Ton O.
Ton, What is the deal with the MT4 feed slowing down EVERY time with high-impact news releases??

Are you guys requoting or just delaying...I can't tell, it's that far behind.

Please don't tell me to email customer support.

If I was less honest I'd exploit it.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,855
  • Jul 11, 2022 2:20pm Jul 11, 2022 2:20pm
Hi Oanda, I have a question regarding your cpu usage on the desktop versions.
Here my experience:
us version/account: 90% (single core)
Eu version/account: 25% (single core)

I can also see slight differences in platforms.

My notebook is not the problem, middle class. I can see you use chromium in the background. Can it be that I / you have to update it? I know from experience if you use old browsers it can slow down a lot/ use a lot of cpu.
  • #6,856
  • Jul 12, 2022 4:24am Jul 12, 2022 4:24am
Quoting H13
{quote} Ton, What is the deal with the MT4 feed slowing down EVERY time with high-impact news releases?? Are you guys requoting or just delaying...I can't tell, it's that far behind. Please don't tell me to email customer support. If I was less honest I'd exploit it.
Hi H13,

Sorry for the delay, I was investigating this internally. We didn't appear to have any issues with our pricing over NFP on Friday, which might be the period I'd assume you are referring to? In our charts, all appear the be in line. I'm definitely keeping an eye out in case this happens again. Also, please let us know here if you see it again.

Thanks!
Ton O.
  • #6,857
  • Jul 14, 2022 10:35am Jul 14, 2022 10:35am
Quoting JackintheBox
Hi Oanda, I have a question regarding your cpu usage on the desktop versions. Here my experience: us version/account: 90% (single core) Eu version/account: 25% (single core) I can also see slight differences in platforms. My notebook is not the problem, middle class. I can see you use chromium in the background. Can it be that I / you have to update it? I know from experience if you use old browsers it can slow down a lot/ use a lot of cpu.
Hi JackintheBox,

Sorry for the delay in replying to your question, I was double-checking with our developers. I can tell you that our platform does not behave so divisions - so EU and US versions will work the same. The issue can be when there are multiple jxbrowsers opened (i.e, advanced chart, order book, web news and position ratios): the more charts and chart markings you have, the more will use CPU usage.

I hope that answers your question! Let me know if there's anything else I can help you with.

Ton O.
  • #6,858
  • Jul 15, 2022 10:45pm Jul 15, 2022 10:45pm
Quoting OANDA
{quote} Hi H13, Sorry for the delay, I was investigating this internally. We didn't appear to have any issues with our pricing over NFP on Friday, which might be the period I'd assume you are referring to? In our charts, all appear the be in line. I'm definitely keeping an eye out in case this happens again. Also, please let us know here if you see it again. Thanks! Ton O.
There definitely was a delay. I was seeing it on the same machine that has both MT4 and Desktop fxtrade - with fxtrade showing no signs of delay. This was also compared to different feeds on different machines at that same time.
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,859
  • Jul 18, 2022 2:09am Jul 18, 2022 2:09am
Ton, Serious question....and I need an honest answer

Who is trading against me and my positions that I place with Oanda?
THESE PEOPLE WITH COLORED BADGES ARE NOT PROFESSIONAL TRADERS
  • #6,860
  • Jul 20, 2022 4:08pm Jul 20, 2022 4:08pm
Here is my experience with Oanda. One review is on ForexPeaceArmy dot com and there was a follow up review. Below these are my current review:

Oanda's SCAM SPREAD was changed AFTER the trade was placed

Service use: Live

Length of use: 0-3 Months



Feb 17, 2022 - 1 Star A few days ago, with zero news going on, Oanda charged me 10 pips spread. HOWEVER, the spread was NOT 10 pips on the chart, nor on the trade window where you click to open a trade.

This just happened again...not only did they get me for a NON-TRANSPARENT 17 pip spread, but when I closed the trade to get out even, the terminal was showing a profit of $6.31 (one standard lot), but I ended with a $33 loss on that trade. So, they got me for $170 just to open the trade and another $39 difference between what the terminal showed and what the actual was. NO actual spread or trade profit amount can be trusted on Oanda's live system. I understand what "dynamic" spreads are, but dynamic spreads can and should still be transparent...this is real money and we should know what we're paying to enter a trade and how much we're going to make (based on the terminal view where our open trades are tracked) when we close a trade. Otherwise, this current lack of transparency is bucket shop scam level.

When I approached them about the 10 pip spread they didn't even offer to look at it. Traders do NOT matter to them, just the scam matters. Oanda, you need transparency by telling us what the spread actually is on the chart AND on the trade closing window. Obviously, there's no use approaching them about the 17 pips and the loss instead of the gain I saw when closing the trade. Sick. Sad. I've never traded with ANY broker who didn't show the true spread on the platform until I met Oanda.

June 9, 2022 This is NOT the type of broker anyone wants to trade with.

Please understand this: The spread was normal in the order box each time when I pushed the trade button. It was only AFTER the trade had been placed that the spread was shown in the terminal to be larger than agreed to when I pushed the trade button. There was NO slippage warning, no transparency that spread had be increased; the fact only showed up after the fact.


This is bucket shop tactics that the US and EU, etc need to look into and stop from happening. If anyone knows an attorney that focuses on this type of theft, please let me know so I can start a class action lawsuit for these practices.

Oanda's response to ripping me off for 10 pips, 17pips and 17 pips on spreads, where there was zero news and no other reason for sudden spread changes, was to assign a brown shirt to watch me and to post on FPA here that they were sorry and would work to see that this doesn't happen in the future. How does that fix the problem or refund the theft? It doesn't. Just empty words from a broker that will be bankrupt some day.

They never refunded the stolen spread.

But, Oanda, do please post here again after this follow up review that you'll work to assure this doesn't happen again instead of refunding the theft. Your word obviously means nothing.

July 7, 2022 My email to Oanda after they denied everything:

Spreads of 10, 17 and 17 on three different trades are NOT normal ANYWHERE, but bucket shops at 7:30pm eastern with zero news and low volatility trading.

I think I can get the regulatory agency to set up a live trading account without you knowing which account it is and show that you're changing the spread AFTER the trades are placed. There is NO slippage notice AND the spreads are normal when the trades are entered. Spread on all our other live accounts were normal. Easy comparisons...can film it all.

Massive class action lawsuit.
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