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  • #6,621
  • Edited 5:32pm Feb 16, 2022 4:25pm | Edited 5:32pm
Quoting Wiley7777
Alright, what to do here? MFF is trying to deny me a biweekly payment of $2712. So I get the payment processed wait upto 72hrs notice on 1/31. A week goes by without payment, I contact billing, and Michael tells me he'll personally look into it and get back to me. Nothing. Chase emails. Nothing. So I contact support and after four days of waiting and a couple of chase emails(sigh), I'm told that it seems like the payment is being rejected for using signals. I'm just so flabbergasted and exhausted from dealing with MFF support I don't know what to...
Mahn that sucks big time.

If i was managing several accounts then I wouldnt have thought twice about using a copier, and would likely end up in the same position as yourself.

Your clearly doing everything you can to try and prove it aswell although you shouldnt have to, other traders that are using signals services are clearly f#cking it up for everone else and MFF is tarring you with the same brush to make things easier for themselves and them banking some extra income for themselves in withheld profits.

I wonder why your account was flagged in this way and how they would know if your using a copier or not...is it because they detected multiple IP addresses?
That shouldnt be the case because I sent them an email asking if tons of different ip addresses are ok and they said its fine (im using a vpn). It was discussed here https://www.forexfactory.com/thread/...3#post13890573

Really hope you get this sorted mate.

Also hope it doesnt get to the stage where traders never know if there going to get paid from one month to the next.
  • #6,622
  • Feb 16, 2022 4:52pm Feb 16, 2022 4:52pm
If that's the case then they really need to have a clear process that will weed out signal copying from legitimate account copying that they appear to allow.
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  • #6,623
  • Feb 16, 2022 5:43pm Feb 16, 2022 5:43pm
Quoting Paulscaff1
{quote} Mahn that sucks big time. If i was managing several accounts then I wouldnt have thought twice about using a copier, and would likely end up in the same position as yourself. Your clearly doing everything you can to try and prove it aswell although you shouldnt have to, other traders that are using signals services are clearly f#cking it up for everone else and MFF is tarring you with the same brush to make things easier for themselves and them banking some extra income for themselves in withheld profits. I wonder why your account was flagged...
And there's nothing fishy about my account. No arbitrage or any of those things that I don't even know what they are. Yea it's just $2712 but this is eating me up on principle and fairness that I can't even focus on trading. Will I keep trading with them? Probably, I have 2x100k, and a 200k with them but man I'm beginning to really despise this company. MFF if you're reading, please show me proof where I used a signal. You can't. Can't find what's not there. Please do right and pay the trader who worked hard to earn the profit split.
  • #6,624
  • Feb 16, 2022 5:49pm Feb 16, 2022 5:49pm
Quoting Wiley7777
{quote} And there's nothing fishy about my account. No arbitrage or any of those things that I don't even know what they are. Yea it's just $2712 but this is eating me up on principle and fairness that I can't even focus on trading. Will I keep trading with them? Probably, I have 2x100k, and a 200k with them but man I'm beginning to really despise this company. MFF if you're reading, please show me proof where I used a signal. You can't. Can't find what's not there. Please do right and pay the trader who worked hard to earn the profit split.
Something about your story doesn't make any sense. Your claims are all over the place. You should take it to their dedicated thread for resolution. https://www.forexfactory.com/thread/...s-discussionqa
Trade with confidence, trade without fear.
  • #6,625
  • Feb 16, 2022 6:21pm Feb 16, 2022 6:21pm
Quoting Cryptosurf
{quote} Something about your story doesn't make any sense. Your claims are all over the place. You should take it to their dedicated thread for resolution. https://www.forexfactory.com/thread/...s-discussionqa
Didn't even know there was such a thread. Thanks for that. My story is truth as expired, it's not all over the place, and may only seem nonsensical because it really shouldn't make any sense. Maybe you've never had to deal with the mind-bogglingly frustrating side of MFF, but it exists man. No need to always defend them.
  • #6,626
  • Feb 16, 2022 6:23pm Feb 16, 2022 6:23pm
Quoting Wiley7777
{quote} Didn't even know there was such a thread. Thanks for that. My story is truth as expired, it's not all over the place, and may only seem nonsensical because it really shouldn't make any sense. Maybe you've never had to deal with the mind-bogglingly frustrating side of MFF, but it exists man. No need to always defend them.
I see clearly why you got popped. You did something stupid and used a signal provider. Its pretty easy to tell on their side.

Quoting Wiley7777
So I contact support and after four days of waiting and a couple of chase emails(sigh), I'm told that it seems like the payment is being rejected for using signals.

We would be requiring the proof that you were not using any signal service on your account. You mentioned you used trade copier to copy trades from your personal account. Copy trading of others persons signals is not allowed with us. As those trades (even though they are from your personal accounts) were not from your MFF account.

Thank you.
Regards,
Noor...
Drop it over on their thread and see what they have to say....
Trade with confidence, trade without fear.
  • #6,627
  • Feb 16, 2022 6:26pm Feb 16, 2022 6:26pm
Quoting Cryptosurf
{quote} I see clearly why you got popped. You did something stupid and used a signal provider. Its pretty easy to tell on their side. {quote} Drop it over on their thread and see what they have to say....
Sure. Let's do that.
  • #6,628
  • Feb 16, 2022 6:32pm Feb 16, 2022 6:32pm
Quoting Wiley7777
{quote} And there's nothing fishy about my account. No arbitrage or any of those things that I don't even know what they are. Yea it's just $2712 but this is eating me up on principle and fairness that I can't even focus on trading. Will I keep trading with them? Probably, I have 2x100k, and a 200k with them but man I'm beginning to really despise this company. MFF if you're reading, please show me proof where I used a signal. You can't. Can't find what's not there. Please do right and pay the trader who worked hard to earn the profit split.
Out of interest mate...

MFF said the trades "were not" copied from your other MFF accounts.

Do you manage your other two MFF accounts seperately without using a copier?
  • #6,629
  • Feb 16, 2022 6:34pm Feb 16, 2022 6:34pm
Quoting Cryptosurf
{quote} I see clearly why you got popped. You did something stupid and used a signal provider. Its pretty easy to tell on their side. {quote} Drop it over on their thread and see what they have to say....
Sorry mate, but are you saying he definetely did use a signal provider?
  • #6,630
  • Feb 16, 2022 6:42pm Feb 16, 2022 6:42pm
Quoting Paulscaff1
{quote} Sorry mate, but are you saying he definetely did use a signal provider?
According to what he posted (between his incoherent ramblings), they told him that's what he was doing on several occasions. They can also tell on their back end because most likely several others have been using the same signal provider. The same trades were being placed across multiple people.

Many of these signal providers also market their signals as "Safe with Prop Firms" etc, for the unsuspecting.

Its been mentioned many times on their MFF's Discord server about people getting their trades invalidated and or accounts closed for using signals.
Trade with confidence, trade without fear.
  • #6,631
  • Feb 16, 2022 6:52pm Feb 16, 2022 6:52pm
Quoting Cryptosurf
{quote} According to what he posted (between his incoherent ramblings), they told him that's what he was doing on several occasions. They can also tell on their back end because most likely several others have been using the same signal provider. The same trades were being placed across multiple people. Many of these signal providers also market their signals as "Safe with Prop Firms" etc, for the unsuspecting. Its been mentioned many times on their MFF's Discord server about people getting their trades invalidated and or accounts closed for using...
Ahh, that makes sense, so the reason he got flagged was because they matched the same trades he took.... with other users MFF accounts.
  • #6,632
  • Feb 16, 2022 7:06pm Feb 16, 2022 7:06pm
Quoting Paulscaff1
{quote} Ahh, that makes sense so the reason he got flagged was because they matched the same trades he took.... with other users MFF accounts.
makes no sence whatsoever actually!!!
they can not verify if he used a signal provider or not. unless it was an account that was managed but some firm in his behalf like a pamm etc..then there s no case to be made in oder to justify not paying out!
Stupid example> more people trading the 200ema take same bounce trade, does that mean they are using signals? and what was so incoherent in his train of thoughts that can t be understood? they claim he used signal providers in order to not pay out. he explained he uses a trade copier for mff accounts and his own personal account. is that true or not? i don t know, but the support at MFF is shit as many have said so dozens of times, that s for sure. i hope they ll manage to sort that out sooner rather then later, cos it looked promissing, but then again so did JESSICA with her firm in the beggining.
  • #6,633
  • Feb 16, 2022 7:21pm Feb 16, 2022 7:21pm
Quoting Paulscaff1
{quote} Ahh, that makes sense, so the reason he got flagged was because they matched the same trades he took.... with other users MFF accounts.
Exactly, same trades were coming in across multiple MFF clients. If you look at the announcements section on their Discord you’ll see them make multiple statements on people getting caught and how they caught them. It’s pretty easy to tell.
Trade with confidence, trade without fear.
  • #6,634
  • Feb 16, 2022 7:23pm Feb 16, 2022 7:23pm
Quoting 1odi
{quote} makes no sence whatsoever actually!!! they can not verify if he used a signal provider or not. unless it was an account that was managed but some firm in his behalf like a pamm etc..then there s no case to be made in oder to justify not paying out! Stupid example> more people trading the 200ema take same bounce trade, does that mean they are using signals? and what was so incoherent in his train of thoughts that can t be understood? they claim he used signal providers in order to not pay out. he explained he uses a trade copier for mff accounts...
Actually they can and have. It’s not rocket science. It’s obviously over your head tho.
Trade with confidence, trade without fear.
  • #6,635
  • Feb 16, 2022 7:40pm Feb 16, 2022 7:40pm
Quoting Cryptosurf
{quote} Actually they can and have. It’s not rocket science. It’s obviously over your head tho.
this thread should be about the traders experience without a bias in mind for a specific company, and beeing able to call them out for the things they( the prop firms) are doing right and also for what they aren t. i think that s what mastermind had in mind when he created this thread.
u felt the need to ridicule that dude saying his claims are all over the place instead of just helping him with that discord link. and ur answer just now says it all. if i for example pay for signals that i receive on my phone and enter the trades manually on the terminal, how can they tell i m using a signal provider or not?
or maybe ur parte of a trade room and u pick trades from there and so on...ur dismissve cos u don t have any arguments, yet u jump the gun at any1 that says anything about MFF. let it be clear, i don t have anything against MFF, i really hope they can sort stuff out, maybe invest in support, that way many won t make their way here for every1 to see. if the support staff is capable enough. it s just common sence. anyways, u best keep ur crap to a minimum if u don t feel the need to help others.
  • #6,636
  • Feb 16, 2022 7:49pm Feb 16, 2022 7:49pm
Quoting 1odi
{quote} makes no sence whatsoever actually!!! they can not verify if he used a signal provider or not. unless it was an account that was managed but some firm in his behalf like a pamm etc..then there s no case to be made in oder to justify not paying out! Stupid example> more people trading the 200ema take same bounce trade, does that mean they are using signals? and what was so incoherent in his train of thoughts that can t be understood? they claim he used signal providers in order to not pay out. he explained he uses a trade copier for mff accounts...
Im not saying he did or didnt, I was just trying to workout what MFF were seeing in their end that drew suspicion.

To be fair though, playing devils advocate, lets say he didnt use signals and they were all his own trades.......I cant think of any way that he could prove this?

200 ma bounce isnt the best example, even if a bunch of traders saw it, they would all get into the same trade at different prices, different stops etc.

A fairer example might be an "order block" trade where some traders "may" use the exact OHLC values of the bar to set an entry and SL, which could potentially result in some traders using the exact same entries to the pipette.

Although even thats probably clutching at straws.

Would be interesting to know how closely the different traders entries matched up, im guessing they would have to be bang on to the exact pipette for them to be flagged?
  • #6,637
  • Feb 16, 2022 7:56pm Feb 16, 2022 7:56pm
Quoting Paulscaff1
{quote} Im not saying he did or didnt, I was just trying to workout what MFF were seeing in their end that drew suspicion. To be fair though, playing devils advocate, lets say he didnt use signals and they were all his own trades.......I cant think of any way that he could prove this? 200 ma bounce isnt the best example, even if a bunch of traders saw it, they would all get into the same trade at different prices, different stops etc. A fairer example might be an "order block" trade where some traders "may" use the exact OHLC values of the bar to...
that s why i said stupid example , regardless if they entered at same spot or not, they can t really prove that, specially since there are numerous ways people can copy trades from 1 another and without beeing able to track that thro MT4 terminal from tickets and so on. ofc, he, might be lying, but then again, how can MFF prove that? just flagging people cos they took the trade at the same spot seems stupid. plus i think if they lose, MFF won t raise any questions whatsoever.
anyways, hope he gets it sorted, curious to see how things play out. at FTMO for example if u make money, u get payed.they don t care u got the signals from God or whatever. and if u lose they take ur money..so it s pretty fair.
  • #6,638
  • Feb 16, 2022 8:07pm Feb 16, 2022 8:07pm
Quoting Paulscaff1
{quote} Im not saying he did or didnt, I was just trying to workout what MFF were seeing in their end that drew suspicion. To be fair though, playing devils advocate, lets say he didnt use signals and they were all his own trades.......I cant think of any way that he could prove this? 200 ma bounce isnt the best example, even if a bunch of traders saw it, they would all get into the same trade at different prices, different stops etc. A fairer example might be an "order block" trade where some traders "may" use the exact OHLC values of the bar to...
If you look at what he said earlier, he made a cagey statement that he was copying from “non-MFF accounts”. He did not state they were his nor did he state who’s they were. MFF asked about where these signals came from and he was unable or unwilling to reveal.

If he was copying from his own account, (other than MFF) then he could simply provide the account that’s in his name. But he can’t.

What does that that tell you?
Trade with confidence, trade without fear.
  • #6,639
  • Feb 16, 2022 8:13pm Feb 16, 2022 8:13pm
Quoting 1odi
{quote} this thread should be about the traders experience without a bias in mind for a specific company, and beeing able to call them out for the things they( the prop firms) are doing right and also for what they aren t. i think that s what mastermind had in mind when he created this thread. u felt the need to ridicule that dude saying his claims are all over the place instead of just helping him with that discord link. and ur answer just now says it all. if i for example pay for signals that i receive on my phone and enter the trades manually...
It’s pretty easy to tell serious aspiring traders from side hustlers. Side hustlers look for the any gimmick that paints a picture of easy money. Then cry foul when it blows up in their face. Look at all the fools who fell for FT. I think it’s funny and IDGAF what you think.
Trade with confidence, trade without fear.
  • #6,640
  • Feb 16, 2022 8:17pm Feb 16, 2022 8:17pm
Quoting Cryptosurf
{quote} It’s pretty easy to tell serious aspiring traders from side hustlers. Side hustlers look for the any gimmick that paints a picture of easy money. Then cry foul when it blows up in their face. Look at all the fools who fell for FT. I think it’s funny and IDGAF what you think.
he said other non MFF OWN accounts, i think he just missed a dot there and that english isn t his mother language, so his own accounts. atleast that s how i read things. if that s not the case then his dumb, cos MFF faq section clearly states that they don t allow copy trading. plus there are so many ways to copy trades that i didn t think some1 could make that mistake.
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