It would be good if you could give a warning when you are going to change the restart time. Last week it was 2pmAEST we log on this morning to find it changed. Better communication for your existing clients would go a long way to retaining them.

GoMarkets Discussion

I had the same a trade has disappeared from my terminal! Does not even show up in the MT4 history, but is in the log for today that it was opened. I won't be opening any more positions as at the moment the gomarkets platform could not be any more ...

GoMarkets Discussion

I had the same, repeatedly disconnecting and swapping between servers. I'm in regional Vic, Aus. Was just about to write it all seems better now, but just disconnected momentarily again. Edit: getting continual disconnections again! Edit 2: I'm ...

GoMarkets Discussion

was anyone else getting a common error? It's all good again now, but I was unable to modify an active trade. It came good again while I was on the phone to the o/night trading desk who were also having problems. All appears ok now trade modified, no ...

GoMarkets Discussion

Yeah I got the notification in MT4 had just forgotten about the change. As I see I was going to suggest around the U.S. close seems to be the quietest, but if a restart is not possible at that time the current restart time is acceptable. No worries, ...

GoMarkets Discussion

Down again? — Are the servers down again? Edit: Nope just the new daily reset of the servers. I forgot about the time change, imo this is worse than the previous reset time!

GoMarkets Discussion

yep no connection here aswell. The occasional drop out/disconnection is understandable but these are starting to get a bit to frequent GoMarkets!

GoMarkets Discussion

I just got home, tried to log on but could not connect, so looks like there is a problem at the moment with the servers. Oh well means I can get an early night tonight lol Cheers

GoMarkets Discussion

The strange thing is it has only happened since the recent server upgrade, so maybe Gomarkets can have a look into that. Cheers

GoMarkets Discussion

No worries I have not used it to make trades myself, only to enquire on the two occasions that the platform has been down for me, that it was the server and not at my end. Cheers.

GoMarkets Discussion

lol is not my platform I just trade with them, if you have a live account you should have received an email with the info about 24hr support. If you did not get this email it may be an idea to call gomarkets during business hours to get them to send ...

GoMarkets Discussion

It is open, I called to see if they had an eta for a fix but no eta could be given. Here is the info the the 24 hr trading desk. "quote" 24 HOUR SUPPORT Go Markets office opening hours are from 8am AEST - 7pm AEST. An out of hours trading desk is ...

GoMarkets Discussion

They do have a 24 hour support trading desk, I just called to confirm the servers are down, no eta for fix yet. The info for the 24 hour support trading desk is not on the Gomarkets website, but is sent out via email to clients. Cheers Update: just ...

GoMarkets Discussion

Yep just got the "common error" looks like the trading servers are down again! FYI this is only the second time I've had this since opening account in early Jan. However both have occurred since the recent trading server upgrades that Gomarkets ...

GoMarkets Discussion

I would also like to see Gomarkets open an hour earlier as some other brokers do. I don't use EA's so any affect it would have on them would obviously not be relevant to me, but may be for others. The main reason I would like Gomarkets to open ...

GoMarkets Discussion

Not of one pair but several of the yen crosses, G/J would have given 75 pips from my entry point E/J 100 pips U/J 50 pips. Oh well more opportunities another day. Cheers

GoMarkets Discussion

Hi, Yeah GoMarkets were having server problems earlier that were causing the errors, I called the after hours number and they confirmed problems with server, bummer I missed out on about 200 pips Cheers!

GoMarkets Discussion