We are happy to announce the first winner in the IB category of Supercharged 2 real contest! Meet Tanveer Ahmad Khan - a prominent introducing broker from Pakistan. His work inspired his clients so much that it took him straight to the top of ...

OctaFX official representative

Dear traders, OctaFX would like to inform you about a fraud that was brought to our attention by forex traders who are and aren’t associated with our brokerage company. A website o-ctafx.com has been unlawfully replicated and is using our reputable ...

OctaFX official representative

Dear LTluke, We discussed your case with our monitoring team and found out that your trading strategy has been detected and flagged as risky, considering the amount of funds you have in your account. The lower the leverage a client opts-in for, the ...

OctaFX official representative

Dear LTluke, Thank you for reaching out to us and explaining your case in details. We will look into it and get back to you as soon as possible. Kind regards, OctaFX.Rep

OctaFX official representative

Dear mrmalik1, Thanks for addressing your concerns regarding our regulation. We understand that regulation is key for many traders looking to invest their money with a broker. We did have an FCA license which we revoked due to Brexit. We're ...

OctaFX official representative

Dear hendzwoter, Indeed, they belong to more expensive pairs, yet they're far from being most expensive. Nevertheless, we really appreciate your feedback and we can assure you that it will be looked into and reviewed as soon as possible. Thank you ...

OctaFX official representative

Dear RyuSSX, We're truly sorry about the stress and inconvenience this issue has caused you. We are happy that we were able to resolve the issue to your satisfaction and that your trust remains with OctaFX as your broker. We would like to stress ...

OctaFX official representative

Dear RyuSSX, We're happy to hear that we were able to resolve the issues in question to your satisfaction. As you already know, we refunded your losses and we would like to assure you that what happened is extremely rare. Nevertheless, we would like ...

OctaFX official representative

Dear RyuSSX, We're sorry to hear about your experience with OctaFX. We are currently investigating your claim. Please rest assured that if your losses where a result of our system's malfunction your trades will be reimbursed. Kind regards, OctaFX.Rep ...

OctaFX official representative

Anytime! Kind regards, OctaFX.Rep

OctaFX official representative

Dear disaresta, Thank you for reaching out to us. That is correct, you will not see any FCA related information on our website as we've decided not to continue with it due to Brexit. We apologize for any inconvenience caused. We're currently in the ...

OctaFX official representative

Dear Irwan1976, Thank you very much for your kind feedback. We're glad to hear that you're enjoying trading with us, and were able to find a suitable alternative for swap free account within our products. If you ever have any questions please, feel ...

OctaFX official representative

Dear Irwan1976, Thank you for your feedback, we really appreciate it. We'd like to hear more from you. Could you please provide your account number and trades that were executed with slippage? We'd like to look into it. Also, what charge would you ...

OctaFX official representative

Dear Forex330, We're sorry to hear about your experience with us. Could you please provide us with your trading account number? We'd like to understand what happened in your case and help you resolve any issues you've experienced while trading with ...

OctaFX official representative

Dear asgcorp, If you'd like to see the end result of the case you're referring to please, visit the FPA forum. Also, the client has been paid in full prior to our post here on Forex Factory. Kind regards, OctaFX Rep.

OctaFX official representative

Dear participants, Having reviewed the videos we would like to point out that due to how MetaTrader4 functions you only see the best price from the list of prices available. Therefore it is perfectly normal for the trades to slip from time to time, ...

OctaFX official representative

Dear mw108, We wish to respond to your claims accordingly. First of all, we are bound by some limitations, hence we cannot pay out client's fund all at once. A payment schedule was proposed to him. His discontent with the schedule, doesn't cancel ...

OctaFX official representative

EARN FIVE TIMES THE PROFIT FROM CRYPTOCURRENCIES WITH LEVERAGE FROM OCTAFX image We’re very excited to announce that OctaFX is now offering cryptocurrencies. New instruments including Bitcoin, Ethereum, Litecoin and Ripple are now available on our ...

OctaFX official representative

Dear kis, Thank for your post. To clarify, the issue you’re referring to occurred on Friday on our demo server and was fixed within an hour. All demo traders, especially those who participated in our demo contests have not suffered any consequences ...

694 pip bad tick in USD/JPY on my demo account

Dear daveone, I've checked your account and I can see that you were using different IP addresses towards the end of trading with us. Considering that you were focusing on trades that were only a few seconds long, you should be concerned with ...

OctaFX official representative